Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 10736194
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Great Ice maker!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best countertop ice maker. It makes tremendous tasting ice and it makes it pretty quickly. About a pound an hour and the size and softness of the ice is just like you would get at a restaurant or gas station with nugget ice. My wife is going to end up needing dentures soon going through the amount she chews :)
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
crunchy ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT!!! easy to set up fills fast '
I would recommend this to a friend - Pros mentioned:Ice quality
'Sonic" Ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This nugget ice maker is fantastic! It took a couple of days to get in the groove, but it makes great ice, lots of it, and is very quiet. I had a few questions about the instructions, and the company was very responsive to me to get them answered. I would recommend this machine to anyone!
I would recommend this to a friend - Pros mentioned:Ice quality
Best Ice Ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice is made quickly and is perfect. Only down side is the cleaning process since i have hard water. That has been fixed by me buying large bottled waters.
I would recommend this to a friend - Pros mentioned:Ice quality
Fabulous Ice Maker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this icemaker. It makes the good ice. It makes it fast and i love it.
I would recommend this to a friend - Pros mentioned:Ice quality
Fantastic Ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine is everything I hoped for. It sits on my countertop. Produces an abundance of “good” ice. Is quiet. I am very pleased. Set up takes a little while with flushing the lines and clearing anything that could contaminate. After that is done, it’s amazing. Well worth the money if you are an ice snob like myself.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife that likes to chew on ice all day long and she can’t get enough!
I would recommend this to a friend - Pros mentioned:Ice quality
Love this ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love this ice machine! I use it more than any other appliance I own honestly. I constantly have a cup of ice to munch on. The ice is perfect crunchy yet soft. We keep it on 24/7 and haven't had any issues. You can also buy filters off Amazon to filter the water if you want, but you don't need to.
I would recommend this to a friend - Pros mentioned:Ice quality
Worth the investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having a cheaper countertop ice machine, this is a significant upgrade! Much quieter, and the nugget ice is identical to what you might get at a restaurant or fast food (think Sonic).
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there – we’re delighted to hear that our ice maker has proven to be a worthwhile investment, providing a significant upgrade in both performance and ice quality. Your satisfaction is important to us, and we’re here to ensure you continue to enjoy restaurant-quality nugget ice at home for years to come. Feel free to reach out if you need anything! Stay cool. Lauren@GEAppliances
- Pros mentioned:Ice quality
Opal sonic ice maker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked flawlessly. Makes the best ice. Just like the sonic ice everyone loves.
I would recommend this to a friend - Pros mentioned:Ice quality
Best ice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice maker and best ice bit if you let it run out of water the pump might go out after several times trying to run water or it gets moldy often
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are enjoying your new Opal icemaker. Your review means a lot to us and we will definitely send your feedback about the pump and mold to our engineers and design teams so that they may look into this further for any changes or improvements on future builds. So we really appreciate you bringing that to our attention. We hope you continue to enjoy that famous nugget ice and if we can assist with anything in the future please let us know. All the best! Dianna@GEA
- Pros mentioned:Ice quality
The Good Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker in our fridge went kaput. Instead of repairing that, we took this opportunity to invest in this nugget ice maker. It's fantastic. The ice is perfectly chewable and works great in water, iced coffee, and any other iced drink. This is definitely "the good ice".
I would recommend this to a friend - Pros mentioned:Ice quality
Works Wonders!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our ice maker has consistently gone out in our newer model refrigerator, the Opal 2.0 has been a huge lifesaver. Don't let the size fool you, this thing produces some ice and has kept up with our gatherings at our home. It works great and the ice quality is great as well.
I would recommend this to a friend - Pros mentioned:Ice quality
Icy bliss!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One day in, and very happy! This thing can make a ton of ice in a short time. The directions for an initial cleaning were easy to follow, and setup was a snap. Made an icy drink treat with four hours of unboxing. Tank was full by nightfall. Used it heavily all day and it’s still close to full.
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget ice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Wife loves it! Great tasting ice. I prefer to use distilled water because I have hard water at home.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it. Love the ice. Easy to use and clean. Worth the price
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and congratulations on your new Opal icemaker! We are excited that you will be able to enjoy the convenience of having that famous nugget ice in your home. We think you will continue to love it for many years to come! Dianna@GEProfile
- Pros mentioned:Ice quality
Great ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our GE Opal Ice Maker. We had a little issue but Best Buy replaced it quickly. We empty it probably twice a day.
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great solution for ice, our fridge ice maker (Samsung) stopped working and we needed a solution. This machine is quiet, efficient, and the ice is great.
I would recommend this to a friend - Pros mentioned:Ice quality
Great product, but didn't last long.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fell in love with this product and the ice it produced until it write working only 4 months after purchasing. GE support is very difficult, currently having to rely on a Facebook group for support on how to go forward. If you plan to purchase go ahead and pay for the 2-year warranty if you want to insure a working product for more than a year.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We're so sorry to hear your ice maker stopped working in just four months. This is certainly not what we'd expect or the experience we'd want you to have. We're glad our social media team has assisted you! For reference, Opal has a support team that you can contact directly at myopalservice.com, or you can also contact 1-866-907-6718, M-F 8-8 EST. They'd be glad to assist! We wish you the very best. -Shayla@GEA
- Pros mentioned:Ice quality
My Ive machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this one. works so well. Ice always there when you want it. And it is the nughet size that people really want
I would recommend this to a friendBrand response from GE Answers
Posted .We love that you are enjoying that famous nugget ice with your new Opal icemaker. We just know it will be great for those nice cold drinks this summer and it will be a fast favorite in your home!