Customer Ratings & Reviews

Love this! Easy to use easy to set up! Use it on a daily

This is a pellet ice maker. This is so not worth the money that was paid for it. This was supposedly a gift for my birthday despite the fact that I never use it nor did I ask for it. It is constantly cleaning itself and always out of water. We even have the extra side container for water. I finally had to uninstall the app due to all of the alerts I was getting. Someone that may be deep into the GE ecosystem of products may love this product. In fact, before I accidentally found out what was spent on this I asked my wife to take it back. By the time I knew the price tag, it was too late. My wife and kids use it and like it. I won’t even fill up the water. It just takes up a lot of space in my bar.

Great product. Pretty pricey. Was a simple installation, manual was legible, and yhe ice is perfect. I purchased it for my late mother last year as a mothers day gift. It was one of her favorite gifts before she passed. She wouldve given it 5 stars, so ill do it for her.

Love it!! Makes ice fast and is quiet!! I am pleased with this one!!!

Excellent product! Because of how hard the water is in my area, it does require frequent sanitizing and descaling. Other then that, I am real happy with this Ice Maker.

Ice maker was super easy to set up. Makes ice fairly quickly, just leaks a lot of water when you pull the ice bucket out.

The technicians were courteous and very competent. They diagnosed the problem with our surround system and we were up and running in 20 minutes.

Love this thing so far! Ice is delicious and I love that I can use the app to set the times for it to be on. Makes ice quickly and is relatively quiet for what it is. We were going to replace an undercounter ice maker with a nugget version, but this was a much better value.

This is well worth the hefty price tag. I love eating ice and this is my favorite kind. I had another ice machine with the bullet ice but it seemed to melt very quickly (possibly because of the hole in the middle) leaving my drinks watered down. This never happens with this ice. It’s chills fast and melts slow.

Ice maker will make a horrid squealing sound throughout the making process. We have followed the protocol for cleaning, descaling and more and it continues to perform with issues. While the ice it makes is nice, and the unit looks nice, the level of maintenance and care required in addition to the fact it continues to have problems is causing regret for this purchase. And we are beginning to experience shared issues with customer service, which is frustrating. Hoping the manufacturer steps up and replaces or refunds us for the defective unit. There is no reasonable explanation for the issues we are having. By reading the reviews on GE's website, it is clear this is a known issue and I don't see any evidence they are willing to accept responsibility. Fingers crossed. But I do not recommend this unit. Buyers beware.

We love this ice maker. Makes plenty of ice and quickly. Low noise. It does have height so to fit under a cabinet you might want to measure ahead of purchase.

Excellent ice maker! Super quiet and makes ice very quickly. We had a cheaper nugget ice maker previously and had issues with it being very loud and leaking. Not the case with this one! This is one of those times that it is worth the money for the name brand.

Awesome ice maker! The pellet ice is clean and produces very fast. One note is to clean the system once a month by using a descaler so that the pumps don't clog up or use ultra-filtered water.

Love the nugget ice. Works great, cleaning takes some time but is worth it to have fresh tasting ice.

Quite a lot to spend on an ice machine, but that being said very solid item. cons: -A bit bigger than expected. -runs everytime you open it to get ice -not loud but does make noticeable noise -app connectivity doesn't really exist

My kids love this ice machine, because it is well and my fridge ice does not work so i thought let’s buy this and i love this item! It makes the ice faster by putting water!

Love having the perfect cubes at all times loving it

Every time people come over they are always commenting about how good the ice is

Loved the ice maker for a few months then it started making an unbearable noise. I had to return it. Thankful it was under warranty.

Lots of upkeep! Must clean weekly but the most amazing ice ever!! So much better support with Best Buy!!! Don’t buy anywhere else and ALWAYS buy the protection plan!!!