Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 10736194
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Most used appliance in the house!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase we've made in a long time!! Most used appliance in our house! Good chewing ice, just not quite as good as Sonic. These nuggets are a little harder, but still love it! Makes every beverage so much more enjoyable!
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Just like sonic ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice! A little noisy but it’s worth it for the ice
I would recommend this to a friend - Pros mentioned:Ease of use
Makes that good ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Super fast and easy set up. Easy to maintain and clean. Definitely recommend this product. I've had this product about a month and have been very happy with the outcome. We are a family of 5 and used 16 ice trays a day having to refill them. With this machine we haven't even had to use the ice treats.
I would recommend this to a friend - Pros mentioned:Ice quality
Best Ice maker.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Ice maker!! Keeps up with the demand of a 4 person family and then some. Ice is soft and crunchy. Great purchase.
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to know you're enjoying your Opal Icemaker. This is a wonderful unit that's been designed to bring "the good ice" into every home. We're confident this unit will continue to serve you and your family well. Thank you for choosing GE Appliances!
- Pros mentioned:Ice quality
Excellent Ice maker!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ice maker, makes Sonic ice quickly. We use ours at home and carry it with us when we camp in our motor home and it pays for itself in savings by not having to buy ice. But it’s the quality and crunch of the ice my wife loves. Best birthday gift ever. Be sure to get Geek Squad protection.
I would recommend this to a friend - Pros mentioned:Ice quality
GE profile portable ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker has the best ice and makes it fast.
I would recommend this to a friend - Cons mentioned:Noise level, Reliability
Would be great if it lasted longer than a year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great until it didn't. After about a year it started making LOUD knocking sounds that made me think it was about explode. I make sure to clean it every week, but I can't determine what is creating the knocking sound. For as expensive of an appliance it is, it should work properly for more than a year. Each time it makes the knocking sound I have to unplug the entire machine, reclean and it "may" work for a day or so.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to send us your review. We are sorry to hear you are not satisfied with your unit. If you have any concerns about your opal icemaker working properly you can contact our Opal support at 866-907-6718. We are confident they will be able to help.
- Pros mentioned:Ice quality
Awesome little ice maker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this ice maker for about 2 years now. Still works great. Everyone loves the pellet ice. It makes ice fairly quick. Just be sure to descale every once in a while and it’ll keep on going.
I would recommend this to a friend - Pros mentioned:Ice quality
Love this ice machine!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice machine! Easy to set up, easy to use, and I love the little ice cubes! Wish it wouldn't recycle so often but it isn't too big of a deal.
I would recommend this to a friend - Pros mentioned:Ice quality
Love the pellet ice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love having pellet ice at home anytime we want it. Down side is the water quality in your area will dictate how much you need to flush it
I would recommend this to a friend - Pros mentioned:Ice quality
10/10 Worth the Price for Soft ice.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been looking for a ice maker like this for a good bit and i was not dissapointed. Soft ice like pellets easy to eat (Like the ones you get at the ER) really good if you plan on making anything with ice in a blender it comes out like an slushy without any chunks. Note i did not use the WIFI so this review is without use of that.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Crushed ice!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Easy setup. Perfect crushed ice on demand
I would recommend this to a friend Makes Great Ice but its NOISY!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off this thing makes perfect pellet ice. I was a little worried that It wouldn't produce enough ice but it's been able to keep up with our daily ice needs. Also, I'm super happy cause I just saved myself $4,000.00 by not having to buy my wife a undercounted Scotsman pellet ice maker. However, this thing is very loud! Luckily I had a spot for it in my bar so it's tucked away from the main part of our house. If you plan on putting this in your kitchen THINK TWICE before buying this. MINUS 1 star for noise.
I would recommend this to a friend- Cons mentioned:Noise level
Ice ice baby
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product a little nosier than expected when it is actively making ice. Otherwise we love it!!
I would recommend this to a friend - Pros mentioned:Ice quality
Love it!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Makes fast and soft nugget ice! Only negative is that it does not have a hose refill feature. Gets annoying to have to refill the water dispenser all the time.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thank you for your feedback! We're delighted to hear that you love your ice maker and that it's producing the fast and soft nugget ice you enjoy. Your point about the water refill feature is duly noted. If you ever have more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your nugget ice! -Kacie@GEAppliances
- Pros mentioned:Ice quality
Great ice machine
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine makes the most delicious ice cubes. It took a little tike to hook up to WiFi but I can now turn it on with my phone. Makes a great addition if your fridge ice machine is small and you have friends over for drinks. We put this is our bonus room for guests when we watch sporting events/movies.
I would recommend this to a friend Ice is nice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this for 2 years and still love this machine. Works well, we are able to connect it to our phone and set up an on and off schedule that fits our life for when we need ice or not. The side tank is a game changer though, I would highly recommend buying the one with the side tank. It does need a good cleaning and regular cleaning. But even that is pretty easy.
I would recommend this to a friend- Pros mentioned:Ice quality
Ice Ice Baby
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ice machine. Great investment. Family and friends love the pellets. I eat ice al day. Looks beautiful on my counter!!!!!! Makes ice fast!!!!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - We're thrilled to hear that our ice machine has been an excellent investment for you and that your family and friends enjoy the pellets. It's delightful to know it not only serves a functional purpose but also adds an aesthetic touch to your counter. We appreciate your positive feedback and are pleased that it meets your ice needs efficiently. If you ever have more to share or any questions, feel free to reach out. Thank you for choosing GE Appliances. Best regards. -Kacie@GEAppliances
- Pros mentioned:Ice qualityCons mentioned:Noise level, Reliability
Works Part Time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it decides to work, it works well. The issue is that it doesn't work all the time. And some of the times that it decides to grace us with ice, it is extremely noisy
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know an issue with the Opal not producing ice consistently and making excessive noise would be concerning, and we want to help. You may want to make sure the ice chute isn’t blocked, as that could cause an issue with ice production. Following the cleaning instructions starting on page 7 of the manual (which you can view on our GE Appliances website when you look up the model number and go to the product page) would help with an issue with blockage. You can also try resetting the unit by unplugging it for four hours before plugging it back in. Regarding sounds, we do expect the Opal to make some noise as it operates, and information on what sounds the unit may make is available on page 13 of the manual. If you aren’t able to resolve the issue with ice production and/or the noise seems unusual, our Opal Support team is available at 1-866-907-6718; they’d be glad to assist further.
- Pros mentioned:Ice quality
Amazing ice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE ice maker is the one you want! aesthetically appealing and fast at producing ice. If you like Chic fillet or Sonic ice, this is for you.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - We're thrilled to hear that our GE ice maker meets your preferences and is the one you want. The combination of aesthetic appeal and fast ice production, especially for those who enjoy Chick-fil-A or Sonic-style ice, is fantastic to hear. If you ever have more feedback or questions, please don't hesitate to reach out. Thank you for choosing GE Appliances. Best regards. -Kacie@GEAppliances