Customer Ratings & Reviews

This ice maker is the bomb. It helps refill the ice every single day and I recommend this icemaker big time. They did a great job making this portable icemaker great brand and I recommend this product all the way and that’s awesome.

Best icemaker out there. My wife loves the ice. We have two, one at the office and one at home. I highly recommend. Make sure to do regular cleaning

I LOVE, LOVE this icemaker!! I have it in a butler’s pantry next to my kitchen so I do not notice noise, but the ice it makes is fantastic (soft and chewable, think Chick Filet ice). We are a family of 3 so more than enough for us. So very happy with this purchase. Expensive but worth it in my opinion

If you like pellet ice, this is the way to go. While the price tag is a little flinchy, if you look at commercial versions of pellet ice makers, this one is a bargain. Its been running for several weeks now and it has been running like a champ.

Absolutely love our nugget ice maker. We have received so many complements when guest come over and they love the 'sonic ice'. Can't imagine life without it.

Great Icemaker. Very fast and great ice. Wish it had a freezer to keep ice frozen. Clings with other ice when removed for storage to freezer. So ice pick is needed when taken from your freezer.

Loving this. We call it Sonic Ice. WIFI setup is clunky and slow but works fine. Mostly you set it and forget it so not a real issue. The upgraded filter we bought makes it so it doesn't circulate ice from the side tank, and the ice bucket leaks a lot. Otherwise great.

Thank you Sonic for all of the ice in the past that we used to buy by the bag. We have not been back to Sonic since we bought this ice maker. The ice is perfect and even though everyone loves the ice (this ice maker keeps up with our demand)

Had this ice maker for about 2 years now. Still works great. Everyone loves the pellet ice. It makes ice fairly quick. Just be sure to descale every once in a while and it’ll keep on going.

We purchased the GE Profile 2.0 a little less than a year ago. It has worked well for most of the past year and it suddenly started making a squealing noise. We have always used filtered water in the machine. Now it has basically quit making ice. I contacted GE customer support and they have said they are sending a refurbished unit. That unit will have a 90 day warranty. When the Opal works it’s great but spending $579 on a product that only lasts less then a year is disappointing. That is 194 bags of Sonic ice. If you buy this product get a extended warranty.

This machine works great but I could not for the life of me get the optional filter to work with my side tank. Other than that, great product. Wife approved!

Great Ice Maker! Pros: Makes ice really quickly and it feels like is never empty! Instructions were easy to follow and quick to assemble! Cons: I'm digging here! Maybe that the water tank will need to be filled as frequently as you consume the ice! (I Figure this would be expected)

Love the ice it makes and easy to clean and maintain.

Had this for a year or so now and still absolutely love it. No issues, always gives fresh ice made daily!! I’d definitely recommend this to anyone!!

Love my Opal. Best ice ever. I have tried other brwnds and hands down this is the best. Note I use filtered water and clean frequently.

Works well for 2 to 3 people. At first it always said to add water even when it was full. I don't know why it suddenly stopped and began to work properly. We like it so far. Don't regret the purchase. 5⭐ so far.

Ice maker is awesome and worth every penny for your household. Does exactly as advertised and while I got or on sale, it is worth paying regular price. Makes great nugget ice pebbles and the product is high quality made with great features. Space saving and very happy with purchase from Best Buy.

Great buy it is use everyday. Product is just as described. My wife loved her christmas gift. If yiu are looking for a counter top Ice make I suggest you waist no time get this one.

This machine is a game changer for making ice. It hardly runs out of ice. It makes drinking anything from ice water to soda a pleasure. I sits on the counter next to the refrigerator. It’s pretty much quiet I would recommend it to everyone.

Absolutely love it! Only hiccup was at initial start getting the air out of the pump. Beyond that, it has been great! We used it to prep ice for a party so maybe 25lbs or so with zero issues.