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Customer Ratings & Reviews

Your price for this item is $429.00
The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 3,771 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an original opel when they were first released. The water storage takes away the hassle of refilling regularly. The ice is just like sonic ice and amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Opal 2.0: A Cool Solution with a Chilly T

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Opal 2.0, an innovative ice maker, promises to be a game-changer for your home or office. At first glance, it impresses with its sleek design and the convenience of nugget ice on demand. It churns out pristine ice cubes that are perfect for cocktails, chilled beverages, or simply munching on. Initially, the Opal 2.0 operates seamlessly, delivering ice at the touch of a button. Its ease of use and minimal maintenance are its primary selling points. However, a peculiar issue begins to emerge – the need for defrosting, even after diligent cleaning. The Opal 2.0's downfall becomes evident as ice production decreases due to frost buildup within the machine. Despite meticulous care, users find themselves frequently having to defrost the unit to maintain optimal performance. This unforeseen inconvenience tarnishes the otherwise stellar experience. In conclusion, while the Opal 2.0 is undoubtedly a convenient ice maker, its persistent defrosting requirement can be a chilly frustration. Prospective buyers should consider this aspect carefully before investing in this otherwise promising appliance.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thank you for taking the time to provide feedback about your experience with the Opal 2.0 ice maker. We appreciate your detailed review and apologize for any inconvenience you've encountered with the defrosting issue. Our team takes user feedback seriously as we continuously work to improve our products. We recommend reaching out to Opal through their support line at 1-866-907-6718. They will best be able to get this matter resolved. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Stand alone ice maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my refrigerator with the ice maker has passed the point of no repair, the main refrig doesn’t make enough ice for the family. Never enough ice in my house, This one works great and have ice when I need it. It’ll eventually sit on my bar in my man cave after I replace the main refrigerator. I’d buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best little ice machine EVER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best little ice machine EVER! Don’t let the price scare you. Even though it is pricey, it is well worth it! This thing makes ALOT of ice. Nice tiny nugget size ice. The kind you get a QT. It has a refillable water tank or you can connect the hose to your water line. So, what are you waiting for? Go get one!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    'Sonic" Ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nugget ice maker is fantastic! It took a couple of days to get in the groove, but it makes great ice, lots of it, and is very quiet. I had a few questions about the instructions, and the company was very responsive to me to get them answered. I would recommend this machine to anyone!

    I would recommend this to a friend
  • Cons mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Good Ice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall the system is great for what it was meant for but it could use some fine tuning in the wtaer supply system and cleaning part.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're glad to hear your GE Profile Opal ice maker is working great! We appreciate you taking the time to provide us your valuable feedback about the water supply system. Thanks for being part of the Profile family!. Best regards. - Don@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The Good Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker in our fridge went kaput. Instead of repairing that, we took this opportunity to invest in this nugget ice maker. It's fantastic. The ice is perfectly chewable and works great in water, iced coffee, and any other iced drink. This is definitely "the good ice".

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, i had different brand ice machine and it broke after 9 months of use. This unit makes more ice in less time. Better ice nuggets vs bullets. And so much quieter

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Happy wife happy wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th ice maker I had bought for my wife, the other 3 different makes where return because they quit working, it seems to be doing a great job and the wife loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Works Wonders!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our ice maker has consistently gone out in our newer model refrigerator, the Opal 2.0 has been a huge lifesaver. Don't let the size fool you, this thing produces some ice and has kept up with our gatherings at our home. It works great and the ice quality is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Solid countertop addition.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Only hiccup was at initial start getting the air out of the pump. Beyond that, it has been great! We used it to prep ice for a party so maybe 25lbs or so with zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    GE ICE MAKER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ice maker is great. I purchased it for my brother as a birthday gift. He luvs it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      The Profile Opal is a fabulous gift idea. We're glad your brother is enjoying his new ice maker. GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    If you will sleep close to this machine don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the loudest kitchen appliance you will ever have. If wherever you are putting this in your house is close to your bed, don not buy it. It makes a loud circulating humming noise constantly and then you can hear the ice drop into the bin periodically. It will keep you awake at night. We purchased sound proofing, similar to what they use in music studios, to go in the area where we have our machine. It helps, but still really loud. We do like the ice it provides, but with the high price and the noise, we don't think it is worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice maker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best countertop ice maker. It makes tremendous tasting ice and it makes it pretty quickly. About a pound an hour and the size and softness of the ice is just like you would get at a restaurant or gas station with nugget ice. My wife is going to end up needing dentures soon going through the amount she chews :)

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Nugget Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this icemaker and paid quite a bit for the nugget ice. We just found that it stopped working after only one month. Taking it back tomorrow. But loved it while it worked.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is the bomb. It helps refill the ice every single day and I recommend this icemaker big time. They did a great job making this portable icemaker great brand and I recommend this product all the way and that’s awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a TON of ice makers, each one seemed to he worse than the lasr. But this one is great! It keeps up with my family of 7 and will be the last one I buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    crunchy ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!! easy to set up fills fast '

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love this ice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this ice machine! I use it more than any other appliance I own honestly. I constantly have a cup of ice to munch on. The ice is perfect crunchy yet soft. We keep it on 24/7 and haven't had any issues. You can also buy filters off Amazon to filter the water if you want, but you don't need to.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Worth every penny if you like "Sonic" ice.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Pretty pricey. Was a simple installation, manual was legible, and yhe ice is perfect. I purchased it for my late mother last year as a mothers day gift. It was one of her favorite gifts before she passed. She wouldve given it 5 stars, so ill do it for her.

    I would recommend this to a friend