Customer Ratings & Reviews

Excellent ice maker! Super quiet and makes ice very quickly. We had a cheaper nugget ice maker previously and had issues with it being very loud and leaking. Not the case with this one! This is one of those times that it is worth the money for the name brand.

This ice machine is everything I hoped for. It sits on my countertop. Produces an abundance of “good” ice. Is quiet. I am very pleased. Set up takes a little while with flushing the lines and clearing anything that could contaminate. After that is done, it’s amazing. Well worth the money if you are an ice snob like myself.

Real good value. We always use it all the time. Really enjoy product.

For the first few months this thing has been the most Amazing appliance ever. Now it makes noises on its cleaning cycle that are so loud we are forced to shut it off which of course keeps it from making Ice .. Working through Best Buy now to exchange it. I will say that before It was 5 stars accross the board!!

Easy setup and makes perfect NUGGET ICE!!! We have purchased similar units from Amazon and they didn't last a year.

One day in, and very happy! This thing can make a ton of ice in a short time. The directions for an initial cleaning were easy to follow, and setup was a snap. Made an icy drink treat with four hours of unboxing. Tank was full by nightfall. Used it heavily all day and it’s still close to full.

Love this thing so far! Ice is delicious and I love that I can use the app to set the times for it to be on. Makes ice quickly and is relatively quiet for what it is. We were going to replace an undercounter ice maker with a nugget version, but this was a much better value.

Thank you Sonic for all of the ice in the past that we used to buy by the bag. We have not been back to Sonic since we bought this ice maker. The ice is perfect and even though everyone loves the ice (this ice maker keeps up with our demand)

If you like pellet ice, this is the way to go. While the price tag is a little flinchy, if you look at commercial versions of pellet ice makers, this one is a bargain. Its been running for several weeks now and it has been running like a champ.

Love this ice maker! Now that we have it we can’t imagine not having it. Definitely recommend.

This has been nothing short of amazing so far!! It makes crunchy ice fast. It is able to keep up with 5 adults and kids with no problems. It alsonis perfect for smoothies and drinks.

We love the ice output despite the compact size, and it’s modern look fits well on our countertop.

Love it!!!!!! If you love nugget ice this is for you!

Had this a year so far no issues and works great. We use it a lot so we go through the tank of water fast. Would be nice to have a direct water line option i could hook up so i dont have to fill thr tank so often.

Easy setup. Sanitize once a week. Clean once a month. Always have crush like ice. Always. Yes, it's worth it.

We are loving our ice maker!! It’s awesome! We are addicted to the ice, it’s so good!! Ready for summer!

Great Icemaker. Very fast and great ice. Wish it had a freezer to keep ice frozen. Clings with other ice when removed for storage to freezer. So ice pick is needed when taken from your freezer.

Quality product, makes some noise which is aggravating. The unit functions and operates as described. Overall pleased.

Excelente! No ice machine Can compare to this! You just need to make sure to do weekly maintenance to keep it running to ensure the best tasting ice.

This is well worth the hefty price tag. I love eating ice and this is my favorite kind. I had another ice machine with the bullet ice but it seemed to melt very quickly (possibly because of the hole in the middle) leaving my drinks watered down. This never happens with this ice. It’s chills fast and melts slow.