Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 10736194
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Cleaning
Good Ice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall the system is great for what it was meant for but it could use some fine tuning in the wtaer supply system and cleaning part.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're glad to hear your GE Profile Opal ice maker is working great! We appreciate you taking the time to provide us your valuable feedback about the water supply system. Thanks for being part of the Profile family!. Best regards. - Don@GEA
- Pros mentioned:Ice quality
Love it!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Makes fast and soft nugget ice! Only negative is that it does not have a hose refill feature. Gets annoying to have to refill the water dispenser all the time.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thank you for your feedback! We're delighted to hear that you love your ice maker and that it's producing the fast and soft nugget ice you enjoy. Your point about the water refill feature is duly noted. If you ever have more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your nugget ice! -Kacie@GEAppliances
- Pros mentioned:Ice quality
Best Ice Maker Ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine is amazing!!! First very easy to set up, looks great and has the perfect shaped ice. Not to mention done so quickly. I got this for Mother’s Day and I put it in my office cause that’s where I spend more time but guess who’s getting another one for the house too, ME!!!!
I would recommend this to a friend - Pros mentioned:Ice quality
Must Have Ice Maker
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker, best ice ever!!! Great investment!
I would recommend this to a friendBrand response from GE Answers
Posted .Congratulations on your Opal icemaker purchase! It’s so nice to hear you get to enjoy that famous nugget ice in the comfort of your home. Its sure to be a highlight piece in you home for many years! Dianna@GEProfile
- Pros mentioned:Ease of use
Opal 2.0: A Cool Solution with a Chilly T
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Opal 2.0, an innovative ice maker, promises to be a game-changer for your home or office. At first glance, it impresses with its sleek design and the convenience of nugget ice on demand. It churns out pristine ice cubes that are perfect for cocktails, chilled beverages, or simply munching on. Initially, the Opal 2.0 operates seamlessly, delivering ice at the touch of a button. Its ease of use and minimal maintenance are its primary selling points. However, a peculiar issue begins to emerge – the need for defrosting, even after diligent cleaning. The Opal 2.0's downfall becomes evident as ice production decreases due to frost buildup within the machine. Despite meticulous care, users find themselves frequently having to defrost the unit to maintain optimal performance. This unforeseen inconvenience tarnishes the otherwise stellar experience. In conclusion, while the Opal 2.0 is undoubtedly a convenient ice maker, its persistent defrosting requirement can be a chilly frustration. Prospective buyers should consider this aspect carefully before investing in this otherwise promising appliance.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thank you for taking the time to provide feedback about your experience with the Opal 2.0 ice maker. We appreciate your detailed review and apologize for any inconvenience you've encountered with the defrosting issue. Our team takes user feedback seriously as we continuously work to improve our products. We recommend reaching out to Opal through their support line at 1-866-907-6718. They will best be able to get this matter resolved. -Kacie@GEAppliances
- Pros mentioned:Ice quality
What took me so long to find this!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg what took me so long to find this! I love this ice! Amazon has it but it looks like there's real problems with that model they're selling. This one runs like a top, is quiet and makes ice quickly. Mine is not loud, haven't had it long I pray it keeps working great. I use distilled water only
I would recommend this to a friend - Pros mentioned:Ice quality
Definitely the “GOOD ICE”
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been looking and thinking about getting one of these for a while and finally pulled the trigger for a family Christmas gift this past holiday. Absolutely loved by the whole family as well as any visitors we have had. Don’t know how we made it without one.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Saves us from hen it was super hot we needed ice
I would recommend this to a friend - Pros mentioned:Ice quality
Enjoying ice drinks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a couple of weeks now and i'm loving it so far. good purchase
I would recommend this to a friend - Pros mentioned:Ice quality
Good machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes plenty of good ice. We use Alkaline water for the ice and it is amazing in drinks. We turn in in the morning and by Noon, we have aleniugh ice for the day! We bought the 4 year extended warranty based on other reviews that say it is a must to have the warranty!
I would recommend this to a friend - Pros mentioned:Ice quality
Best ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased an original opel when they were first released. The water storage takes away the hassle of refilling regularly. The ice is just like sonic ice and amazing.
I would recommend this to a friend - Pros mentioned:Ice quality
Sonic Ice on Demand !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally makes the best ice makes it super fast and makes a decent quantity! I like to brag how I have sonic ice on demand!
I would recommend this to a friendBrand response from GE Answers
Posted .What a great choice! We are happy to hear you are loving your new Opal icemaker unit and that it’s become a fast favorite in your home. Sure to be nice for those cold summer drinks too!
- Cons mentioned:Cleaning
Great device but. ..
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sonic ice but the thing I don't like is the cleaning process. Too time consuming
I would recommend this to a friendBrand response from GE Answers
Posted .We’re glad you love the ice your Opal produces! Regarding the cleaning process, we do want to make maintenance of your Opal as simple and convenient as possible. If it might be helpful, we have details on care and cleaning on page 7 of the manual; if you’d like to view that, you can do so on our GE Appliances website when you look up the model number and go to the product page. Your feedback will be shared with our team for consideration, and we’re confident the Opal will serve your needs well for a long time to come.
- Pros mentioned:Ice quality
Ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit, i had different brand ice machine and it broke after 9 months of use. This unit makes more ice in less time. Better ice nuggets vs bullets. And so much quieter
I would recommend this to a friend - Pros mentioned:Ice quality
Excellent Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases we have made. Ice is perfect. We do not use our ice maker in the refrigerator anymore because of this. Highly recommend if you want the perfect ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Love this ice machine!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice machine! Easy to set up, easy to use, and I love the little ice cubes! Wish it wouldn't recycle so often but it isn't too big of a deal.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice Ice Baby
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ice machine. Great investment. Family and friends love the pellets. I eat ice al day. Looks beautiful on my counter!!!!!! Makes ice fast!!!!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - We're thrilled to hear that our ice machine has been an excellent investment for you and that your family and friends enjoy the pellets. It's delightful to know it not only serves a functional purpose but also adds an aesthetic touch to your counter. We appreciate your positive feedback and are pleased that it meets your ice needs efficiently. If you ever have more to share or any questions, feel free to reach out. Thank you for choosing GE Appliances. Best regards. -Kacie@GEAppliances
- Pros mentioned:Ice quality
My favorite purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use this ice maker everyday for fresh ice. Purchased almost 2yrs ago and still love it. The ice size is perfect. The ice taste depends on the quality of the water. We use filtered water so the ice is perfect. Worth it!
I would recommend this to a friend - Cons mentioned:Noise level
Ice ice baby
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product a little nosier than expected when it is actively making ice. Otherwise we love it!!
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice maker ever, the hole family loves the small nuggets
I would recommend this to a friend