Customer Ratings & Reviews

Loving this. We call it Sonic Ice. WIFI setup is clunky and slow but works fine. Mostly you set it and forget it so not a real issue. The upgraded filter we bought makes it so it doesn't circulate ice from the side tank, and the ice bucket leaks a lot. Otherwise great.

This machine is a game changer for making ice. It hardly runs out of ice. It makes drinking anything from ice water to soda a pleasure. I sits on the counter next to the refrigerator. It’s pretty much quiet I would recommend it to everyone.

Quite a lot to spend on an ice machine, but that being said very solid item. cons: -A bit bigger than expected. -runs everytime you open it to get ice -not loud but does make noticeable noise -app connectivity doesn't really exist

Great ice maker. I drink way more water now and enjoy the crunchy texture of the ice. Only complaint is a design flaw; when you open the drawer that contains the ice, condensation that builds on the bottom of the drawer falls onto the drip pan (which is probably why they provide one).

Bought for my wife and has since told it is one of here best gifts shes ever gotten. Its perfect ice for any kind of drink or just a snack.

Best investment ever!!! Just in time for AZ summer…Grandkids love making their version of shaved ice…everyone loooves munching on these soft cooling treats! Biggest hit this summer!

I LOVE, LOVE this icemaker!! I have it in a butler’s pantry next to my kitchen so I do not notice noise, but the ice it makes is fantastic (soft and chewable, think Chick Filet ice). We are a family of 3 so more than enough for us. So very happy with this purchase. Expensive but worth it in my opinion

The GE Profile - Opal 2.0 Portable Ice Maker turned out to be a huge fail for reliability. Product made ice efficiently and consistently. However, cleaning the ice maker per the instructions and on a regular schedule every two weeks made no difference! The GE Profile - Opal 2.0 Portable Ice Maker died and would no longer make ice a few days after the 1 year warranty expired! GE Profile has been hailed as a more reliable product line and worth the money. After the experience with the GE Profile Opal 2.0 Ice Maker at $500 and a GE Profile refrigerator at over $4,300 where the ice maker failed just over a year after purchase I would have to disagree. These products are no longer reliable, and I would not recommend GE Profile products to anyone!

Great Ice Maker! Pros: Makes ice really quickly and it feels like is never empty! Instructions were easy to follow and quick to assemble! Cons: I'm digging here! Maybe that the water tank will need to be filled as frequently as you consume the ice! (I Figure this would be expected)

Great ice maker happy that i bought this i would recommend anyone that like nugget ice to buy , and this paticler model does not need a water hook up it has a storage tank

One of the best purchases we have made. Ice is perfect. We do not use our ice maker in the refrigerator anymore because of this. Highly recommend if you want the perfect ice.

This GE Profile pellet ice machine is great!! Makes my drinks so yummy!!

Works well for 2 to 3 people. At first it always said to add water even when it was full. I don't know why it suddenly stopped and began to work properly. We like it so far. Don't regret the purchase. 5⭐ so far.

We use this ice maker everyday for fresh ice. Purchased almost 2yrs ago and still love it. The ice size is perfect. The ice taste depends on the quality of the water. We use filtered water so the ice is perfect. Worth it!

I love having the people ice. Set up was easy and it started making ice within the hour. Just keep the water resiover filled and you will always have ice.

Been looking and thinking about getting one of these for a while and finally pulled the trigger for a family Christmas gift this past holiday. Absolutely loved by the whole family as well as any visitors we have had. Don’t know how we made it without one.

Ice maker is awesome and worth every penny for your household. Does exactly as advertised and while I got or on sale, it is worth paying regular price. Makes great nugget ice pebbles and the product is high quality made with great features. Space saving and very happy with purchase from Best Buy.

No more running to the store for bagged ice.Never have to worry about running out of chrystal clear ice.

If I could give 0 stars I would. This item was delivered to me looking like this… it was supposed to be open box excellent condition. First of all the box was not even fully closed, the ice maker was not wrapped or protected in any way. When I took the product out I noticed the water tank had water droplets in it and was cracked! Called customer service and after 30 minutes on one call and 10 on another all that was solved is I can bring it in to return it or exchange it… this should never have been sent to me like this. And the fact that I can’t talk to anyone at the store to confirm this item so in fact there so I don’t. Waste more time is absurd.

Makes plenty of good ice. We use Alkaline water for the ice and it is amazing in drinks. We turn in in the morning and by Noon, we have aleniugh ice for the day! We bought the 4 year extended warranty based on other reviews that say it is a must to have the warranty!