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Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,786 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works an advertised and has been nice addition to our bar/wine room. Makes pellets at a very good rate so we don’t run out.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're happy to hear you're enjoying your Opal Icemaker. This is a wonderful unit that allows you to use "the good ice" in every drink made at home. We're confident this unit will continue to be an asset in your everyday life. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love this ice......

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will enjoy this amazing Sonic / soft ice machine.....My machine is as quiet as my fridge.....Our machine is at work and we have 4 employees filing cups multiple times a day and we are never without ice.....Definately the little engine that could......Worth the investment

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Summer Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been nothing short of amazing so far!! It makes crunchy ice fast. It is able to keep up with 5 adults and kids with no problems. It alsonis perfect for smoothies and drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Happy wife happy wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th ice maker I had bought for my wife, the other 3 different makes where return because they quit working, it seems to be doing a great job and the wife loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Endless crushed ice!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife is in love with this thing! During our last pregnancy, she had cravings for ice. After the baby came, those cravings didn't stop. When I seen this GE Ice Maker, it was a perfect solution to keep me from having to run to Sonic to get the "good crushed ice." Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Ice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good ice machine and makes perfect sized ice cubes

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a TON of ice makers, each one seemed to he worse than the lasr. But this one is great! It keeps up with my family of 7 and will be the last one I buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Do my drinks taste better?

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nugget ice is the way to go… I think it makes my drinks taste better!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love the pellet ice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having pellet ice at home anytime we want it. Down side is the water quality in your area will dictate how much you need to flush it

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    GREAT BUT NOT SO GREAT

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first few months this thing has been the most Amazing appliance ever. Now it makes noises on its cleaning cycle that are so loud we are forced to shut it off which of course keeps it from making Ice .. Working through Best Buy now to exchange it. I will say that before It was 5 stars accross the board!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing your experience. We understand that you have some concerns about noise. There are many normal sounds you may hear. Check out an article on our website called OPAL ICE MAKER - NORMAL SOUNDS to learn more. If things are abnormal, we recommend reviewing your warranty information on page 19 here: https://files.bbystatic.com/KXlkBb7UlGdwAhA%2BDHH%2Fbw%3D%3D/User%2BManual. Your experience is important to us and we will use your feedback to improve. Let us know if we can help in the future. All the best.- Kianna@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Would Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ice maker, Fast, Quiet (other than a squeeking noise as it cuts off ice or something) but we have absolutely loved it. We have to fill the Side Tank about every 2 days or so but we are a family of 5 and use a lot of ice per day.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    You get EXACTLY what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to clean ice machine that produces reliable and satisfying ice. I was hoping the app allows for selecting between nugget ice and regular ice but as the title implies, only produces nugget ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great customer service. STill using the product

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing ice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE ice maker is the one you want! aesthetically appealing and fast at producing ice. If you like Chic fillet or Sonic ice, this is for you.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - We're thrilled to hear that our GE ice maker meets your preferences and is the one you want. The combination of aesthetic appeal and fast ice production, especially for those who enjoy Chick-fil-A or Sonic-style ice, is fantastic to hear. If you ever have more feedback or questions, please don't hesitate to reach out. Thank you for choosing GE Appliances. Best regards. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice Ever!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a true nugget ice maker. Its Chick-fil-A ice. Love this machine. Would recommend this to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Stainless steel ice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very excellent ice machine. It makes ice like at restaurants. I use my ice machine everyday. I actually had bought two of them several months apart to give one of them to my niece. I gave her the stainless silver one and I got the black stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best investment if you use a lot of ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family uses a lot of ice so when a friend recommended this ice machine I was intrigued. We have had it for 2 months now and I love it! I have found that it performs best and doesn’t squeak when you keep the main water tank full especially if it’s going to be making a lot of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great icemaker!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great icemaker. Makes ice fast. We really like the soft ice it makes.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Pellet Ice Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this pellet ice machine- makes ice quickly and was easy to set up. It makes perfect ice! I’m in love with it!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      What a great choice! We are happy to hear you are loving your new Opal icemaker unit and that it’s been working great in your home. We are sure that you will enjoy using this especially when making those nice cold drinks on the upcoming hot summer days! GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great ice maker - fast and great ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice maker. Actually this is my second one. The first one quit working after 6 months and because I had the service agreement, no questions asked - just gave me a brand new one.

    I would recommend this to a friend