Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 10736194
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Side tank
Ahhhhhhhh.... The GOOOOOD ICE....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an expensive ice maker but worth every penny. Looked at this unit for 2 years.. Pulled the trigger and could not be happier... Everyone loves this ice maker and the side tank makes it even better...
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Very Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the plus side, this makes the best ice! But straight out of the box it made a squeaking noise, which later turned into squeal, then a scream. I sent it back before the warranty ran out and they sent me a new one. Again right out of the box it did the same thing. Then started leaking water. GE couldn’t help because the warranty already ran out on the original one. Finally ended up throwing it away. Maybe I just got a couple of lemons.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. Please contact Opal Support at: 1-866-907-6718, M-F 8-8 EST.
- Pros mentioned:Ice quality
LOVE THIS ICE MAKER!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker. Have wanted this ice maker for 3 years, but so glad I waited for the newer version. The ice is amazing and will save so much money in the long run not having to continually buy bags of sonic ice. Setup was easy. Don’t hesitate to buy this machine.
I would recommend this to a friend - Cons mentioned:Price
We love the ICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have only 1 complaint. I don't think this is 500$ Price point. We use it a lot. My husband found a way to hook up water to it. So we don't have to keep refilling the water revivor.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my ice maker I didn’t realize I’d eat that much ice but it’s sooo good lol, it’s not the cheapest one but you get what you pay for for sure
I would recommend this to a friend - Pros mentioned:Ice quality
Love the ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving our nugget ice maker, after about 3 weeks it started making a hissing noise. Not sure what it is but will be making an exchange thank goodness we purchased the 2 year warranty.
I would recommend this to a friend - Pros mentioned:Ice quality
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving our ice maker!! It’s awesome! We are addicted to the ice, it’s so good!! Ready for summer!
I would recommend this to a friend - Pros mentioned:Ice quality
Mixed Bag
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, it's the best ice at home you'll ever have. The problems started about 6 months in when it completely locked up. It was under manufacturer's warranty, but they replaced it with a refurb. It has been working, but that sucker gets REALLY hot. If/when it dies and is out of warranty, we'll replace with another one.
I would recommend this to a friendBrand response from GE Answers
Posted .We recommend you review the support article on the GE Appliances website titled: "Opal Ice Maker - Unit is Hot." If you have any other concerns about your unit, please reach out to Opal Support by calling: 1-866-907-6718, M-F 8-8 EST.
- Pros mentioned:Ice quality
Perfect Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfectly shaped cubes. I love this machine. Expensive, but worth every penny. I always have enough ice for family and guests.
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing! We are glad its been a great addition to your home.
- Pros mentioned:Ice quality
best ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice machine! its expensive but totally worth it! I live with 5 family members and we go through ALOT of ice. There is always enough ice to go around! Makes ice really fast too!
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for sharing your stellar review of our Opal Ice Maker! We’re glad to learn that your family is loving this ice machine and that there is always plenty of ice to go around. We will be sure to share your great feedback with our design and engineering teams, as it lets us know we are on the right track to providing quality, convenient products for our customers. We hope it continues to be a favorite in your household for many years! All the best. Lauren@GEA
- Cons mentioned:Noise level
Sleek but Noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd purchase of the Opal ice maker. Purchased a "First Build", a GE Profile first generation, and now this Second generation GE Profile Opal Ice Maker. This latest model is noisier than the prior to versions, but a sleek design.
I would recommend this to a friend - Pros mentioned:Size
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the ice output despite the compact size, and it’s modern look fits well on our countertop.
I would recommend this to a friend - Pros mentioned:Ice quality
GE ICE MAKER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Ice maker is great. I purchased it for my brother as a birthday gift. He luvs it.
I would recommend this to a friendBrand response from GE Answers
Posted .The Profile Opal is a fabulous gift idea. We're glad your brother is enjoying his new ice maker.
- Cons mentioned:Noise level
Love the ice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this about a month now and LOVE it. Only issue we have had is about a week ago it started making a really loud engine type noise like something was trying to start. We emptied it and unplugged it overnight. Since then we haven't had any other issues.
I would recommend this to a friend - Pros mentioned:Ice quality
love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for a little over 2 weeks. Used it everyday since I picked it up. My whole family loves it. So worth it. I don’t use it with the app yet so I cannot speak on how that feature is. Worth it regardless.
I would recommend this to a friend - Pros mentioned:Ice quality
You need this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker! Now that we have it we can’t imagine not having it. Definitely recommend.
I would recommend this to a friend - Pros mentioned:Size
Crunchy ice whenever I want? Yes please!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! It's so quiet and doesn't take as much counter space as we originally assumed. Only time it's noisy is because the vibration of it making ice sometimes vibrates against the wall and it can be loud. Nudging it makes it stop.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice eaters dream
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment ever so glad i purchased for myslef
I would recommend this to a friend - Pros mentioned:Ice quality
So far much better than cheeper options
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been through numerous cheep versions. This one is quieter and much better than other options. Only use purified water, and clean regularly
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - Thank you for sharing your positive experience with your ice maker! We're delighted to hear that it has exceeded your expectations and is quieter than cheaper options you've tried before. Your tip about using purified water and regular cleaning is valuable for maintaining optimal performance. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Enjoy your ice maker, and if you have any questions in the future, don't hesitate to reach out! -Kacie@GEAppliances
- Pros mentioned:Ease of use, Ice quality, Side tank
Crushed ice machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice machine, quiet and efficient. Like the side water option instead of in machine. Easy to clean.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - we appreciate your positive feedback! It’s great to learn that you’re liking the efficiency, sound level, and design of this great Opal Ice Maker and that its easy for you to clean. We thank you for sharing these thoughts, as they let us know we are on the right track to providing quality, convenient products for our customers. Thank you for being a part of the GE Family! Stay cool - Lauren@GEA