Customer Ratings & Reviews

Works like it should, This unit is a bit too expensive but works well. If it last two years I will be sarisfied.Any other ice makers sold by best buy are junk had one and it lasted 3 months.

This ice maker has the best ice and makes it fast.

The ice that this machine makes is incredible. I drink 3x more water now as a result. Only downside is the light stopped working after 1 month

I LOVE IT! Highly recommend, this portable ice maker. If you like SONIC ICE you will love machine. I have only had it a few weeks, so for so good.

I loved this ice maker however, shortly after purchasing it started making a loud grinding noise. I returned my first one and got another machine. Shortly after that one started making the same noise. Multiple calls to GE and they always told me I just needed to clean it. I always clean my machine and yet this noise persisted. I asked for GE to send me a new machine but they told me to “try” their recommendations first. I told them I was worried about the warranty expiring but they assured me that since I had placed calls BEFORE my warranty that I would be covered. My last call made to them the representative told me I needed to do a deep clean and “prime” my pump and thus would fix my problem. I was so excited as no one ever told me to prime my pump. I followed her instructions and now my ice maker does not make ice! I called GE this morning and told the representative I would like a new ice maker and she told me “Sorry, it’s out of warranty”. When I asked her to review my notes and the confirmation that my warranty would still be valid since I had placed multiple calls she told me that she has no notes on my account. So, now I’m stuck with a machine that doesn’t work and all my patience and trust that GE was going to stand behind this machine was all talk. They pacify you until it’s out of warranty. So disappointed! GE STAND BY YOUR PRODUCTS…

The ice machine is amazing. It makes perfect chewable ice and it keeps the ice cold. I love that you can set a timer or just let it run regularly.

We bought this ice maker about a month or so ago. We have not had any issues with it and enjoy it everyday. It was exactly what we thought it would be

Excellent product, love this so much. My mom was constantly going out to get ice from sonic, and with all that was going on I didn’t want her to up her risk. Now she gets her ice nuggets at home and we know she isn’t putting herself at risk as much.

Love this machine and it really does make the good ice! Everyone who comes over wants to try and it’s amazing how it makes a new batch in 20 min! Buy the extra tank so you don’t have to refill as often.

LOVE this product! We run it all the time and enjoy the sonic ice. It’s hard to descale and clean, and doesn’t connect to a water line though. Not a deal breaker though… well worth it!

Easy to install and the ice making part was quick once you install the parts and do your first 5 flush to clean the equipment.

Most reviews skip over the electricity consumption. This device takes the same amount of power as a full size family fridge! I expected this to take less power than a mini fridge, but I was wrong. The power meter shows average 170w while it's making ice. (mini fridge is 60w)The meter shows between 23 - 27 cents a day it costs to run. For comparison my full size 26cuft fridge costs 24 -38 cents/day and it also makes ice. So this appliance is not energy efficient. If you noticed there is an option schedule to turn it off, that's because you have to turn it off to get any sleep. This is the loudest appliance we own, louder than the washing machine and dryer, but less than a vacuum cleaner. There are a few components that make noise, water pump (minor buzz hum ~ 38db), compressor (~50db, louder than any household fridge, enough for everyone to comment on it's noise level, but not obnoxious), Ice Salver (~62db the part that rotates and makes the ice, loud rattle hum). I have cleaned it with both bleach and their acid cleaner for lime build up, and only use double filtered city water. For comparison My fridge is ~38db, dishwasher ~36, microwave ~45, washer ~48. Vacuum ~97db

I own a salon and my clients love having this ice as an added bonus to their drinks while waiting for their color to process!

This unit replaces my old one. I had to original model before it was a GE product. That one finally quit after 4 years. I upgraded to this newest model and I will say it makes ice even faster than the old one and can hold a full gallon of water at a time.

Love this machine!! Had it for a few weeks now and it works great. Makes ice fast. In fact I can store the extra in the freezer for extra. With the auto fill the bin is always full. Highly recommend. Oh yeah, the soft nugget ice is the real deal.

I love my GEProfile Opal 2.0 24lb ice maker, it makes the best ice nuggets. I love to chew on ice, and this is the best ice to crunch on. I am addicted. The only issue is that it does use a lot of electricity, but I still highly recommend it.

This has done so much better than expected. It is the perfect ice. I no longer buy ice. Wish I had not waited so long to buy this. Highly recommend I promise you will not be disappointed.

We had one of the very first machines made (#53) from indie gogo. Needed to replace it and this one is much quieter than the original which is really nice. Makes ice the same but I do have to say that the water tank does seem smaller. Still a great machine.

My wife loves “the good ice” so I got her this and she loves it. Definitely go with this model with the side tank because pulling out the ice drawer to add water would be a drag.

This icemaker produces the best ice. Consistent ice production and wouldnt hesitate to buy another one.