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Customer Ratings & Reviews

Your price for this item is $429.00
The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3774 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 3,774 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice little ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot but it’s kinda loud and even if I take one little scoop of ice out it runs for like thirty mins to refill that scoop

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 3 out of 5 stars

    disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ice that this makes but the bluetooth option does not work and it is not practical to keep it running constantly so sometimes in the morning if I don't get up early enough I wont get to make a cup before work. I have tried everything I can to get the bluetooth to work but it wont connect to the app at all. Also when you pull out the drawer water drips down everywhere so plan to wipe it up after every use. If i did't like the ice so much I would have returned it but this is the least expensive option I could find for nugget ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing Ice Maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Ice Maker. I have bought many ice makers from Amazon and none have lasted and are really slow at making ice. This one is amazing. We love sonic ice and this makes ice just like sonic. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Little pricey but worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for eating we’ve had it for over a year no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker has served us well for the last 8 months. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great counter ice maker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this ice maker for our trailer while camping. This ice maker is so quite and makes a great amount of ice in little time.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Reliable So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed by the edible ice. I scoop ice from the machine at least five times a day, plus the rest of the family loves it as well. I was hesitant with regards to reliability, but I'm happy to report there's no issues so far after two months.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    would highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love, love, love, love, this product. second time purchasing this. first time bought it for a gift for someone & recently bought this for myself, fresh & great tasting ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love Our Ice Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are are loving our ice machine! We have it on a schedule and it is making great ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice maker out there

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice maker! The small pellets is the best and is great for our family. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Absolutely worth every dime!!!!! I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth every dime!!!!! I love it----I wish it came with a better scoop but love having my favorite ice at home!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great icemaker, solid!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, two gripes - noise (at times - otherwise, very reasonable and useless WiFi app (not sure why they put it in, can't do much with it).

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    perfect ice maker for the family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife when our fridge ice maker went out (don't buy samsung refrigerators boys and girls). We love it... great little ice maker!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    This ice make is AWESOME

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear no matter whatever im drinking, its always instantly cold after filling my glass. This works great! The ice is amazing little chewable nuggets.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for your sharing your experience with you new GE Profile Opal ice maker. The nugget ice is so delicious and makes your drink taste so much better! If you have any questions about your new machine, please reach out to us on social media. Best regards! - Don@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Quick Ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Makes ice very quickly. Have had for only a couple of weeks but works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Great Ice - Horrible Noise.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what this thing costs, I am super disappointed. Biggest complaint is the noise. For the most part, the noise isn't bad. But occasionally as this thing cycles it sounds like it is someone dragging their fingernails across a chalk board......only much louder. I thought maybe the unit was defective. I exchanged it for the same model. Nope.... the second one does the same thing. It doesn't do it all of the time, but at least 3-4 times a day for several minutes at a time. Thought the Remote app would be nice, as you can set a timer when it runs. Problem is that since it is constantly recycling ice, you end up leaving it run 24-7 to make sure you have ice when you want it. So kind of a useless feature. Like the nugget ice, but there has to be better options out there. So far Best Buy has treated me right as far as returns and service.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, thanks for taking the time to leave a review on your Opal. We can understand how this would be frustrating to hear. A squeaking noise would be considered normal. This happens when ice builds up around the mechanisms of the unit and it needs to defrost. Good thing is, the defrost cycle is automatic and takes about 10 to 45 minutes. You can take a look at an article on our website titled OPAL ICE MAKER - NORMAL SOUNDS for more information. Hope this is helpful! All the best. -Michael@GEA GE_Appliances

  • Cons mentioned:
    Noise level, Price

    Rated 1 out of 5 stars

    Ice Junky

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 02 11 2024..$656.00..Last night 09 09 2024 machine began making noises like a cat in heat. It stopped after about 3 min..This am it started again. This am it didnt stop. We unplugged the unit but it continued to squeal..Finally stopped but now we are scared to leave it running while we are away..Think long and hard before you spend your money on this machine. Its not worth the money..

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand how difficult and concerning it must be to have your ice maker making this noise. We strongly encourage you to contact Opal directly at 1-866-907-6718. They will best be able to get this matter remedied and get your unit working as it should! GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Dat gööd ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The marketing material calls it a “beverage enhancer”. It actually unironically is lol. Great ice, been a month or so and still reliable. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Would buy it all over again x1000!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this ice maker. I will never buy a fridge with an ice maker again! This is the way to go! :)

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE this new ice machine that I purchased. Although being a bit expensive, I have used the you-know-what out of it daily and it produces the very best ice that I love, that tiny crushed stuff! Outstanding machine!!!!

    I would recommend this to a friend