Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 10736194
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Ice maker is fire.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second opal2.0 1st one lasted almost 3 years. New machine is quieter and more efficient. Drops ice faster.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there! Thanks for taking the time to leave us your thoughts. We are thrilled you loved your original Opal so much that you purchased the new version. We are confident this new model will live up to your expectations. We appreciate you continuing to choose GE Appliances. Take care! Julia@GEAppliances
- Pros mentioned:Ice quality
ice ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little skeptical with all the bad review but i seriously love this ice maker...Thank god we bought a pallet of distilled water. I probably put a gallon of water in it everyday.. it keeps up with my family of 4
I would recommend this to a friend - Pros mentioned:Ease of use
Nugget ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always wanted this icemaker because I love the small ice nuggets that you get at certain restaurants so why not have one at my home. It’s easy to set up and easy to clean upon using
I would recommend this to a friend - Pros mentioned:Ice quality
Ice Maker Dream
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is amazing! It’s been 2 years and still works like a dream. We love it so much.
I would recommend this to a friend - Cons mentioned:Reliability
PAPERWEIGHT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the GE Opal 2.0 ice maker for less than 6 months, and it has completely stopped working. I followed all the recommended troubleshooting steps — cleaning, resetting, unplugging, you name it. Nothing worked. The worst part? GE customer service has been completely unhelpful. They clearly know this is a common issue but refuse to offer a replacement or real solution. For something this expensive, you'd expect some accountability. Instead, I’m stuck with an overpriced machine that makes zero ice and a support team that won’t support. Extremely disappointed. Don’t waste your time or money.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your Opal icemaker unit has stopped working and would like to look into this further for you. Could you please send a PM/DM on any of our social media pages and please include a copy of this review. Dianna@GE Profile
- Pros mentioned:Ice quality
Nice addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cubed ice. This is my second machine and the ice is always made when I need it.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is great. It has not missed a beat since the purchase. I recommend it if one likes nugget ice.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello! Thanks so much for the positive feedback. We value your opinion and strive to meet our consumer's needs. We are pleased to hear that we have succeeded and that you are enjoying your Opal. Thank you for choosing GE Appliances! Julia@GEAppliances
- Pros mentioned:Side tank
Love this ice machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely spend the extra money and get the side tank. We love having nugget ice all the time!
I would recommend this to a friend - Pros mentioned:Wifi
Remote Start Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient. Wi-Fi is a nice feature. Better than previous "bullet" style ice makers we've owned in the past.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for taking the time to share your review! We’re glad to hear that you appreciate the convenience of the Wi-Fi and remote start features and that the nugget style ice is to your liking. Thanks for choosing GE Appliances for your home and feel free to reach out if there is anything we can assist with in the future. Stay cool! Lauren@GEAppliances
- Cons mentioned:Noise level
It makes a loud crank sound sometimes, works fine.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.……………………………………………………………………………………….. yeah it works fine just the noise
I would recommend this to a friend - Pros mentioned:Ice quality
Best. Bar. Purchase. EVER!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE it! Makes ice quickly and I have also bagged it and put it in the freezer for a party. NOW, I couldn’t live without it! Seriously, it does every single thing it is supposed to do…and does it quickly!
I would recommend this to a friend - Pros mentioned:Ease of use
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker was easy to set up and use. Works great.
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ice maker, chewable cubes fast and portable. This is the second one I've bought (ex took the first one)
I would recommend this to a friend - Cons mentioned:Noise level
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my machine. I looked at some of the reviews which had me scared but so far i have no problems. I'm using distilled water and it's not loud how some reviews says but so far so good.
I would recommend this to a friend - Pros mentioned:Ice quality
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes the best ice and it is a very quiet machine.
I would recommend this to a friend - Pros mentioned:Ice quality
PERFECT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little box is amazing..quiet, fast, efficient, clean and the ice is beautiful! Wish I would have gotten one sooner.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice Ice Baby!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine is amazing!! It’s literally the best I’ve ever. My husband thought I was ridiculous for buying such an expensive machine just to make ice, but he’s hooked now too. It’s definitely worth the price.
I would recommend this to a friend - Pros mentioned:Ice quality
i love nugget ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice ice maker! i really love the nugget ice. i wish the tank on the side was bigger with how much ice i go through.
I would recommend this to a friend - Pros mentioned:Ice quality
Work Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase we've ever made for the office. I was worried that with 18 of us in the office it wouldn't stay full but it's actually always the perfect amount in the bin. Very pleased.
I would recommend this to a friend - Pros mentioned:Ease of use
GE nugget ice maker with side tank
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best thing i bought. easy to use and the side tank is the best, I just fill that up and im good for two days.
I would recommend this to a friend