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Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,786 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Little pricey but worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for eating we’ve had it for over a year no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice maker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy we bought this ice maker. It is wonderful.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Great ice, terrible machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good while it works. The machine developed an unberable grinding and whining noise. I purchased a protection plan for it, but Best buy is refusing to service it even with 2 year protection plan because the protection plan is only good for 1 year... apparently.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear you are experiencing trouble with your Opal Unit and would like to look into this for you. If you could please send us a PM/DM on any of our social media pages and please reference this review. Dianna@GE Profile GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Yes, it is worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice is great! Holds well in the machine until needed. The app scheduling is great also as we have it set every day to come on around 2pm, and we have enough "good" ice for the whole evening.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Craig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price! Convenient,. Was a gift for my wife, she loves it! Will recommend. Only problem, noisy but no difference than the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Maker Dream

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is amazing! It’s been 2 years and still works like a dream. We love it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best pebble ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch pebble icemaker! Worth the money! I bought this as a gift for my son and his fiancé. I’m thinking of buying one for myself now!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - thank you so much for taking the time to write a review! We’re glad that your son and his fiancé are loving the top notch, delicious nugget ice that the Opal Ice Maker creates and will be sure to share this great feedback with our engineering and design teams. Have a wonderful day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great ice maker!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker! Like the schedule feature. Easy to operate and to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never think about ice the same way again. This ice machine is hit in my home. Same quality ice you can at your favorite bar or fast food joint. Amazing iced coffees

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever! Don’t wait! If you’re on the fence jump! You’ll love it!

    I would recommend this to a friend
  • Pros mentioned:
    Side tank

    Rated 5 out of 5 stars

    GE nugget ice maker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this ice. I was skeptical at first on how often I'd have to fill the water but it lasts even when we don't use as much ice. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A New Household Favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great out of the box - still trying to figure out how to connect it to wifi as the instructions are not straight forward.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great pebble ice maker,

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She absolutely loves this ice machine. If our house ever caught on fire, I am sure you would see her run out of the house with this in her arms!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love “sonic” ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the conveinence of being able to turn on the ice machine on the way home via the app.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi,

      Thanks so much for sharing this awesome review with us. We're so pleased to hear that you enjoy using the smart features. It's quite the handy feature to have. Thanks for choosing GE. Have a wonderful day! Mike@GEA GE_Appliances

  • Pros mentioned:
    Side tank

    Rated 5 out of 5 stars

    Love this ice machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely spend the extra money and get the side tank. We love having nugget ice all the time!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect ice

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] One of the best small appliance purchases i have ever made. Didnt realize how much i would use this.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are liking your new icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT! We can’t stop using it! Everything from the simple set up to the easy start. Love love love it! Only downside is the price was a bite in the wallet. Maybe it will go down soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes the best taste icing. Would recommend this product to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cubed ice. This is my second machine and the ice is always made when I need it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Overall, a fun purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a lovely purchase. Very nice for at home cocktails! 4 stars simply because it is a tiny bit louder than we were expecting.

    I would recommend this to a friend