Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 10736194
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we love it. Makes ice fast and way better then our last one.
I would recommend this to a friend - Pros mentioned:Ice quality
Great crushed ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful We love the ice this machine makes. It takes about 15-20 minutes and then keeps on going till u shut off machine
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - we’re so happy to hear that you’re loving your Opal Ice Maker and the great nugget ice it makes! Thanks for sharing your feedback and for being a part of our GE Family. Have a wonderful day! Lauren@GEA
- Pros mentioned:Size
Awsome product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how quiet it is and how efficient. Doesnt take up much space.
I would recommend this to a friend - Pros mentioned:Ice quality
So convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Quick and easy. Just pop water and go about your day!
I would recommend this to a friend - Cons mentioned:Price
No one needs one but it's super cool!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one needs one but it's super cool! I did it for my father in-law. I think it's super over priced but Best Buy made me a deal. I mean it's an ice maker come on. :)
I would recommend this to a friend - Pros mentioned:Ice quality
Well Built Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design and we'll thought out. This ice maker is much better than the more common ones. Makes plenty of ice nuggets in a fair amount of time. I would recommend this ice maker.
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice maker. It will make a full bin of ice in a few hours and I really enjoy the nugget ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Nice unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit…works great except WiFi is difficult to set up. Makes ice fast!!
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there,
Thank you for taking the time to review your ice maker. We're glad to hear that it works well. Our apologies to hear that the WiFi is difficult. For WiFi assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET. They'll be happy to help. Let us know if you have any other concerns. Mike@GEA
- Pros mentioned:Ice quality
Great Ice Maker!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker. It works very quickly. My daughter has one just like it. We liked hers do much that we bought our own.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - we are so pleased that you’re happy with your new Opal Ice Maker. We’re confident your families will be able to enjoy delicious nugget ice for years to come and want to thank you for being a part of our GE Family! All the best. Lauren@GEA
- Cons mentioned:Reliability
Love the Product but HATE the Warranty Service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the icemaker while it lasted which was about 7 months... It's still under warranty but the warranty service is absolutely the worst in the industry. I finally got the exchange submitted in August and I'm STILL waiting on a replacement as of 11-03-21
No, I would not recommend this to a friend - Pros mentioned:Ice quality
The best ice machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine all my family have one love love it
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget Ice Maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift to wife. Kids love the ability to eat the ice. "Sonic' type ice in the home ask the time
I would recommend this to a friend - Pros mentioned:Ice quality
Merry Christmas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift to our parents from my sister and I. My dad would go to sonic to buy the “good ice”, so he was the happiest about the gift. So far so good! They say it’s working fine.
I would recommend this to a friend - Pros mentioned:Ice quality
I understand why it’s called the “good” ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. Ice is made super quick, it has a great texture and it’s fun to use in cocktails. I understand why opal ice is referred to as the good ice!
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice maker!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great sonic ice. It produces it fast and even though it can’t keep ice frozen. It will drain the melted ice and refreeze it. Wish it had a bigger water tank.
I would recommend this to a friend - Cons mentioned:Noise level
Love!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a wedding gift and I absolutely love it! It works well. It’s kind of noisy but it doesn’t bother me at all.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there,
We appreciate you reviewing your ice maker. It's awesome to hear it was a wedding gift! We're glad to hear you love it despite it being a bit noisy. If you experience any trouble, let us know and we'll be glad to help. Take care! Mike@GEA
- Pros mentioned:Ice quality
Absolutely the best ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my ice machine easy to use and great ice. Highly recommend
I would recommend this to a friend - Pros mentioned:Ice quality
Excellent Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Owned previous version without water tank. Upgraded to this product with the water tank reservoir. Works much better. No issues with ice flavor or quantity produced.
I would recommend this to a friend - Pros mentioned:Ice quality
Should’ve bought it years ago
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever! We live in Las Vegas and the summers get hot. This machine puts out enough ice to keep the drinks cold all day long. We love that it’s quiet and the ice is perfect.
I would recommend this to a friend - Pros mentioned:Ice quality
Works beautifully
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully about this for my son and daughter-in-law for a wedding present. They absolutely loved it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello-Thank you for taking the time to leave your review and choosing us for your gift purchase! What a great choice! We are happy to hear that so far, the happy couple is enjoying it and hope it continues to be a great addition to their laundry space. We are here if there is anything else you need in the future. All the best! Dianna@GEA