Customer Ratings & Reviews

This is a great machine. Easy to put together. It is able to keep up with our family of 5 and it even made it through a birthday party party with out running out of ice

This lasted for less than a year and First Build says their warranty won't cover it. We bought this 11/28/22 and it was delivered on 12/4/22. On 11/29/23 it quit working. First Build says their warranty is from the date of purchase no matter how long it takes them to deliver. So it lasted for less than a year of use. - If it matters, we live in a place with great water and we only put filtered water in and we do the cleaning. The ice is nice, but that's a lot to pay for a year's worth of ice.

Excellent so far. Ice is small and crunchy. So far no issues or odd noises.

Nice ice when it worked. It died a little over a year after purchase. No support or parts from GE for small appliances so it is now a boat anchor :(. Looking at other reviews here and elsewhere, avoid at all cost!

Purchased this for my wife for Christmas and she loves it. It’s not cheap but we’ll make it worth it. Ice is perfect.it’s going to cut down on trips to Sonic

This has been my favorite purchase of the year! I have a bowl in the freezer so that I can make a bunch at once and keep it in the freezer for easy access before and after work.

Absolutely love it. The side tank is the easiest to refill.

We love it! The wifi function allows you to schedule an on and off time and works perfect.

Love the ice but the machine itself has a mind of it’s own and after 2 years we need to replace it or get something new because it doesn’t work anymore

This is the best ice marker out there i know it might be on the pricey side but its so worth it

LOVE this ice maker!! Was hesitant because of the price, but we have loved it.

I love this ice maker. The ice is the perfect size for ice eating lovers.

Love it but it’s kinda noisy. I also don’t like how it melts down the ice so fast in the machine.

I have BEEN looking for an icemaker that makes the good crushed ice and this is it. It makes ice quickly too. Highly recommend. It is expensive, but worth every penny.

The ice maker in my refrigerator and after comparing prices, I found it a better bargain to purchase this item. The product works perfectly. I have a constant supply of ice.

I’m obsessed with the nugget ice from my ice maker.it makes me drink more water. Win win.

No more big cubes. Love the crunch ice! Machine cranks out ice quietly, and efficiently.

I like it but the machine is load. It makes great ICE and the volume works if the party is small enough

If I could give this zero stars I would. After reading mixed reviews for this item I pulled the trigger and purchased one of these units. Thank goodness for BestBuys 45 day return policy. The unit was a complete disappointment from day one. It is advertised that it will produce 1 pound/hour. This is a lie. It took about 24 hours to fill the 3 lb ice bin. The unit ran constantly and never would produce more than about 3 lbs every 24 hours. I figured the unit must be defective due to the lack of ice production and constantly going from “Making Ice” mode to “Defrost” mode. After about a week of listening to this thing constantly running and making a disappointing amount of ice I returned to the store and exchanged it. I do have to say thanks to the local BestBuy staff helping me exchange units. Once home I set up the new unit being sure to carefully follow the provided instructions. I went to bed that night with high expectations to wake up and find the 3 lb ice bin full of ice. Nope. Not even close. Just like the first unit I had the bin was less than 1/2 full after running over 10 hours. There was just enough ice to fill my mug before heading to work. Later that day I came home to find the ice maker less that half full again. Just enough to fill a single mug with ice for dinner. This half full, fill a mug, wait 12 hours to fill again then empty repeated for a month. I called GE told them the situation and that I was even using bottled water in the unit. They said making 1 lb of ice per hour is optimal for the unit and that it sounded like the unit was indeed working correctly. I finally got around to returning the second unit to the store a few days before the 45 day closing window ended. Again thanks to BestBuy for taking this piece of junk ice maker off of my hands. When I received the power bill for the full month that I had the GE Opal ice maker plugged in and running and it was a full 12 dollars higher than the previous and following months. After this experience I have to say it will be a cold day in …… before I purchase an appliance from GE. With a price of nearly 700$ I expected far far more than I got not once but TWICE.

Original thought was it was a bit over priced, but it is worth every penny. Hands down the best countertop ice maker I have used.