Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 10736194
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker!! Looks great and the ice is amazing!!
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings - We're delighted to hear that you find our ice maker great, both in looks and the quality of ice it produces. If you ever have more feedback or questions, feel free to reach out. Thank you for choosing GE Appliances. Best regards, Kacie@GEAppliances
- Pros mentioned:Ice quality
Excellent Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the build quality and the ice. Its ‘sonic’ ice which our family and neighbors love.
I would recommend this to a friend - Pros mentioned:Ice quality
Great Product!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick producing ice as well as quick and easy setup.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we love the ice maker and use it all the time great ice
I would recommend this to a friend - Pros mentioned:Ice quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far it’s Ben the bet thing ever . Wish I had purchased it sooner
I would recommend this to a friend - Cons mentioned:Cleaning
TERRIBLE ICE MAKER
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE has the WORST customer service, the ice machine stopped making ice. Like a dummy somehow I overlooked buying the protection plan from Best Buy. The ice maker was still under warranty and got a huge!! run around trying to get a replacement. The customer service person I first spoke with at GE was telling me to do all these things to troubleshoot that aren’t listed in the owners manual, second person I spoke with was far more reasonable and helpful, but still had a bunch of hoops to jump through. I bought this thinking spending this amount of money it would last. Cleaning is a LONG process and needs to be done every 8-12 weeks and the machine has to sit for 18 hours. The machine is heavy!! I’m sorry I bought it!! It looks really nice, but ultimately who needs a $550 paperweight? When it was working it was great, GE knows there is a problem with this model and when you call customer service it’s bad.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about your experience with your Opal ice maker . Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers along with a copy of this review.
- Pros mentioned:Ice quality
Best ice maker I’ve had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had about a month with it and used it at a get together with family (4 adults and 3 kids) and it did great. Ice is soft and really good at cooling drinks fast.
I would recommend this to a friend - Pros mentioned:Ice quality
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best ice maker on the market. I know the price is high but it’s worth every penny!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- thank you for your feedback! We appreciate you being a valued GEA customer and are happy that you are impressed with your new Opal icemaker. We hope you continue to enjoy it and the famous nugget ice for many years. If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Ice quality
Ice Maker is Golden
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice machine, would be better if it had a cooling mechanism to keep the ice cooler, produces a steady stream of ice and is easy to refill the water container.
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves the Sonic ice this counter size ice maker makes the same style ice works perfectly just as described I highly recommend for the price it's awesome
I would recommend this to a friend - Pros mentioned:Ice quality
Awesome product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything i need it to do .. make pellet ice!!! Easy install. No complaints
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget ice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having this little ice maker. Puts off a little heat when it’s making ice but besides that happy with my purchase.
I would recommend this to a friend - Pros mentioned:Wifi
Not your daddy’s ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice machine. Love being able to set a schedule through the app. It’s nice having fresh ice in the morning and when you come home.
I would recommend this to a friend - Pros mentioned:Ice quality
yuuuuup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it paid for its self already it’s worth spending more on this than a cheaper brand
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker works to perfection. Highly recommend this product
I would recommend this to a friend - Pros mentioned:Ice quality
GE Opal Ice Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only ice machine that makes the best ice. Worth the money.
I would recommend this to a friend - Pros mentioned:Ice quality
Awesome Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my ice maker. It produces a great amount of ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Excellent product !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love this ice machine, it’s quiet, as long as it has water, it makes ice, the pellet shape is so much nicer than the cubes or bullets, wish I had bought it sooner!!
I would recommend this to a friend - Cons mentioned:Cleaning, Noise level
Loud, a little slow & needy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud and a little too much maintenance required. Ice is good if you have the time.
No, I would not recommend this to a friend - Pros mentioned:Ice quality
Nugget Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great ice maker! Work well much better than the non name brands.
I would recommend this to a friend