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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,786 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this ice machine! So very Happy with is purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! The wifi function allows you to schedule an on and off time and works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Crushing it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Enjoying the crushed ice. I should have waited until it went on sale but didn’t. Saw it elsewhere for over 100 dollars less. My bad!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Opal 2.0

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even know we needed it!!!! LOL!SERIOUSLY THOUGH IT IS AN AMAZING APPLIANCE

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Great nugget ice maker when lasts for a short time

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as we love the ice and capacity of this ice maker, with how much we have spent on this thing, we have had to replace it 6x in the past 4 years we have had it. I don’t recommend it. We have it had twice start leaking water profusely from underneath, three times now start making the most horrendous noises that can be heard throughout our entire house and once just quit working. Each time we were able to just have it replaced. Now we are told that was just a “courtesy” and they were wrong for doing that and it should have been sent out for repair each of those times. This time they have to send it out for repair and that will take weeks. It is October and we have only had this one since March. We initially bought our original one for $699 before tax. Absolute rip off with how many times we have had this thing replaced. With how much money we spent on this ice maker and it being under warranty, I can’t go with not replacing it but to say we are disappointed is putting it nicely. I do not recommend this to anyone. The longest one we had was just over a year. I would like to add we also have family members that have also bought one and have had to replace theirs in less than a year as well.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We apologize for your disappointment and share your concern. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife couldn’t wait till Christmas this thing works like a champ

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family loves this ice maker. Definitely a more expensive option than others but the ice is that perfect crunchy ice! Super easy to use and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Absolutely the best ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ice machine easy to use and great ice. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best IceMaker Hands down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice maker hands down i went through 3 newair brand nugget ic machines and they all broke in under 2 weeks. this one is working great so far and is very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Good ice maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes those Nugget size ice. Setup was long since you have to clean out the systems.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Perfect ice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of my favorite purchases ever. I love, love, love my ice maker! Keeps ice constantly with just filling the reservoir every few days.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Heaven sent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m obsessed with the nugget ice from my ice maker.it makes me drink more water. Win win.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    That nugget ice tho!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best nugget ice maker you will ever find!! Little pricey but so worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Crunchy ice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more big cubes. Love the crunch ice! Machine cranks out ice quietly, and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ice Ice baby

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice machine, easy to use, and it’s good quality my wife loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and taste of the ice chips is 10/10. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Pellet Ice the "good ice"

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes the "good ice." The pellets are very small much like the fountain drink ice popular at a certain chicken place.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best little nugget ice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my goodness! This is a great ice machine that makes the best snow type nuggets. We use it 24/7. If you are thinking about it...just get it...you won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Mobile ice is always useful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more bagged ice. The convince of having your very own continuous ice maker is priceless

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and just like sonic ice………………………………………..

    I would recommend this to a friend