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Customer reviews

Rating 4.4 out of 5 stars with 3783 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,783 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love at First Ice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this ice maker. Sonic ice is what she loves about this ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had this for a few weeks now. Love it! ice is soft and tastes great with drinks.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The Good Ice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of my best buys! Although pricey, it is so worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice nuggets of gold.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best countertop ice ever.ll nuggets are ice gold. We use the ice daily! Be prepared to keep yours clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item... I love using this machine! We're all drinking more water, which is a good thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Sonic ice at home.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife who loves sonic ice. It didn’t disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it and enjoy making our own ice daily. So glad we bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Sonic ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as expected. Makes sonic type chewable ice

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We're quite happy to hear that it works well! Now you have full access to the wonderful nugget ice. Thanks for being part of the GEA family! Mike@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like a charm, produces ice very quickly thanks

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - thanks for taking the time to write a review. It’s awesome that you’re loving your new Opal Ice Maker and that it is producing ice quickly while working like a charm. We will be sure to share your positive feedback with our engineering and design teams, as it lets us know we’re on the right track to providing quality, convenient products for our customers. Thanks for choosing GE Appliances and have a great day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    GE opal 2.0

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute love it, we use it every single day! Hardest working appliance in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and easy to use! Love the shape of the ice and quick refilling too!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ice maker - works perfectly and makes perfect size ice

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good and everyone should have one

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and completely agree that everyone should have one. They are amazing! We love being able to have nugget ice on hand whenever you want it! Thank you for taking the time to share your review. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    An investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! The ice machine is worth it if you love pebble ice

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're to happy to hear you're loving your Opal ice! Thanks for choosing to join the GE Appliances family. -Gina@GEA GE_Appliances

  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Great machine for a short time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this machine when it works. I have purchased 3 of them in the last 4 years. About 14 months is all you are going to get out of it (just outside of the warranty). I clean it with vinegar once a month and use nothing but bottled water in it but it still doesn’t last longer than 14 months. Sadly, I am going to try a different brand on the next purchase.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      While we appreciate you taking the time to share your Opal journey, we deeply regret to hear about your experience and encourage you to send us a private message on one of our social channels (Facebook, Instagram). Please include your contact information, all pertinent details and a copy of your review so we can research your situation further. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing since sliced bread. So far we love this thing

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine so far! Perfect ice whenever I want it !!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the perfect ice and do not take long to start making ice

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Do it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously LOVE this! My husband got this for my 50th birthday and it's amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 2 out of 5 stars

    Might pass if I were you.............

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Opal 2 would continue to defrost and not make much ice. Took it back in a week. i exchanged it and the second one just would not make ice very fast. Instead of 1 lb. per hour, it was about 3 lbs. a day. Took it back and tried for a third time. This one is working better, but still not as advertised. It is supposed to make 1 lb. per hour, I get about 1 lb. per 3 hours, so it is much slower that anticipated and advertised. I really love the ice, so I am going to live with it, (at least for a while). I think the newer 2.0 is a problem. My Brother has the original and has had no problems. apparently new and improved is not always true.

    No, I would not recommend this to a friend