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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,786 reviews
  • Pros mentioned:
    Ice quality

    Rated 3 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes to long to make ice, love the little nugget style ice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Portable Ice Maker

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable ice maker by GE. Love it! You will truly love this addition to your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Great product. Excellent sales staff, very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard working ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having it over a year it’s been a very reliable ice maker and kids love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Opal 2.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great! If you happen to forget to add water it will tell you when it needs more water. Its kinda cool that you can connect it to your phone or smart device.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 1 out of 5 stars

    Fails at a year

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t expect GE to stand behind this very expensive icemaker. The nugget ice is brilliant to begin with and then the machine starts making a horrible rattling noise. Ours has stopped working at a year and a half all together with the recommended regular maintenance. It stopped recognizing the side reservoir had water and kept saying it was empty. Then I noticed it was leaking on the counter beneath it. Really disappointed.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand the disappointment caused by your Opal ice maker not functioning properly. Please contact Opal Support at: 1-866-907-6718, M-F 8-8 EST. GE_Appliances

  • Rated 4 out of 5 stars

    Wifi Will Not Connect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product serves it's purpose, I have had trouble connecting to the wifi (iPhone 12 Pro Max and Samsung Galaxy Note 20 Ultra)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best ice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the inprovements iver the previous version. The smaller reservouir is much easy to handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I splurged!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have! Works perfect. Bought the total tech just in case I need a warranty! My family uses it all the time.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're excited to hear the performance of this GE Profile Opal ice maker could exceed your expectations. Thanks for taking the time to provide your valuable feedback. All the best! - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. It isn't silent, but considering what is going on under the hood... it is quiet. We only run it once a week and store the ice made to use during the week.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    STAY AWAY!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible absolutely horrible. Straight out of the box machine makes the loudest god awful noise, that will last between a minute and 5 minutes. Only way to stop it other than unplugging unit. We had the original unit for about 2 years and it never made noises like this. There’s an entire Facebook group dedicated to this machine and the awful noises it makes. GE has no fix for it and is unresponsive, they blame water quality and/or maintenance. Ours was making this noise within 24 hours, and we have a whole house filtration system. The noise was audible throughout a 3500sq house. We returned it within 14 days.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you taking the time to contact us with your feedback. We always strive to provide solutions for our customers and if we could get some additional information, we would like the opportunity to help resolve any concerns you may have. If you could please reach out to us via private message on social media, we would be happy to help! Let us know if you need anything else. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, my roommate punched me when I walked in with it but now she’s in love with it so yeah well worth it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - we’re glad that you and your roommate are loving this wonderful GE Profile Opal Ice Maker. Thanks for taking the time to share your review and have a great day! Lauren@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Happy Wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated for a long time before I purchased this ice machine. Don't be like me. Lol. This machine is by far the best ice machine I've owned and well worth the cost.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Ge Nugget ice maker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made ice well but not crazy about nugget ice and after about 6 months started making a horrible noise. It was driving us crazy so I returned it

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to share your experience. Your feedback is valued and is routinely shared with our team. GE_Appliances

  • Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend got me this for my birthday I was so happy cause I had been wanting one and when I seen it it made me want to cry I love this u can take it with you on trips

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice on Deck!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine back in July and it still works like the first day i got it. I love my ice machine

    I would recommend this to a friend
  • Cons mentioned:
    Cleaning

    Rated 1 out of 5 stars

    Buyer Beware!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing is such a pain to keep clean or it literally SCREAMS at you! Then out of nowhere it just starts leaking like a siv, like someone poked a hole in the bottom and its destroys the cabinets because it happened at night and drenched all the wood cabinets because it was like dumping a few gallons of water in the middle of the night and then just soaking in our drawers and cabinets all night, even got a powerstrip wet and could have been a fire hazard if I didnt see it first thing in the morning. So we contact Opal and they want $250 to look at it to possibly fix it, but tell us if they are unable to fix it we are out ANOTHER $150 if they "have to scrap the device." So disappointed in GE! Buyer Beware!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this ice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice is amazing, when it starts to make mushy ice it means its time to clean it... it does NOT mean its broken. Just clean it and it will be back to normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great countertop ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this countertop ice maker. It's a great improvement over our last one so far. Quieter as well as easier to clean - plus it makes "Sonic ice!" Which I cannot resist. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slush Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ice maker!!! I read reviews where ppl complained of it being noisy.... Not a issue for us. I do however wish we did not have to refill the reservoir so often.

    I would recommend this to a friend