Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 6408650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.
This summary was generated by AI based on customer reviews.
Extended warranty for 2 years or fix the problem
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one in 2 years i have purchased. The first one died just before the warranty ran out so they just gave me my money back so i could buy a new one but the second one is 3 weeks out of Warranty and it is broken again. If they would put a cheap replaceable filter in it that would fix the problem but everything nowadays is made to last just outside of the warranty date so know if you buy this unit it only going to last around one year
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there - We sincerely apologize for the inconvenience you've encountered with your ice maker. We understand your frustration and would like to assist you in resolving this matter. To address the issue you're facing, we recommend reaching out to Opal Ice Maker Support directly. You can contact them through their website or by calling 1-866-907-6718. They will best be able to get this matter resolved for you. Once again, we apologize for any inconvenience you've faced, and we appreciate your understanding. -Kacie@GEAppliances
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THESE NUGGETS! It only has one size option, would've loved to select from different sizes.
I would recommend this to a friend- Cons mentioned:Price
Good but overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ice maker but overpriced to be honest. Overall ok.
No, I would not recommend this to a friend Awesome machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. I love this machine. Best investment I’ve ever made
I would recommend this to a friend- Cons mentioned:Noise level
Awesome nugget ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Not as noisy as I was expecting based on the reviews or was very easy to get used to. I put a couple of baggies of ice in the freezer for the holidays, but haven’t needed them. Would definitely recommend for people wanting nugget ice without trips to Sonic.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're excited to hear the performance of this GE Profile ice maker could exceed your expectations. Thanks for taking the time to provide your valuable feedback. All the best! - Don@GEA
Good little ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Got it to replace an original Opal. The side reservoir first hold as much water as the original Opal but it's still good.
I would recommend this to a friendAwesome ice quieter than other ice machines
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet extra side tank holds more water so refills are less
I would recommend this to a friend- Pros mentioned:Ice quality
Great Ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice and it makes it fairly quick. My only issue is with it making a mound in the middle and I have to come by and spread it out so it will continue to make ice. Really just a small annoyance.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and glad you are loving your Nugget Ice Maker. We appreciate your feedback and will be sure to share this with our engineering teams. If you have any questions or need anything, please reach out to us directly. Thank you! Joyce@GEA
Best nugget Ice ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this machine and the ice stays in bin for a while
I would recommend this to a friendGreat ice nugget size.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes the most perfect ice nuggets. The water container is nice. Setting up the WIFI took some fineness.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello. We're happy to hear that you are enjoying your ice maker, and making some great ice! Thanks for the review, and should you have any additional feedback, please reach out to us! All the best.-Kianna@GEA
- Pros mentioned:Ice qualityCons mentioned:Noise level
Very LOUD!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm on unit #2 and will be returning as it makes a LOUD (like a blender or even a jack hammer) when making ice or defrosting. Its too bad because it does make great ice.
No, I would not recommend this to a friend Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker. It does not make a lot of ice for a big family but it’s fine for my hubby and me.
I would recommend this to a friendWarranty run around.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It was scratched up right out of the box. I contacted GE, they said to contact On Point Warranties, which has given me the run around. They don’t want to replace the scratched up part. GE better step up their game.
I would recommend this to a friendHospital Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice machine, well worth the price. Great purchase l. You won’t be disappointed!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are loving your icemaker. Your review means a lot to us! We hope you continue to enjoy it for many, many years. If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful machine! I wish the water storage held a little more but it works great and we just have to keep an eye on water levels. Love it!
I would recommend this to a friendPerfect nugget Counter top ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Be sure to get the additional water filter for this machine if you use city water.
I would recommend this to a friend- Cons mentioned:Noise level
Screeching noises
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cleaned the machine as instructed, a few days later it started making screeching noises so i cleaned it again but the noises continued. I called the company and they sent me a new one but it also made the same noises. i read a lot of reviews on the same issue so it seems like the machine is manufactured with problems
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We apologize for the issues you are having and can understand your concern. Please contact Opal Support at myopalservice.com or call 866-907-6718, Monday through Friday, 8:00 AM to 8:00 PM, EST.
Sonic ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you love Sonic ice you will love this machine. You literally have ice in 10-15 minutes.
I would recommend this to a friend- Pros mentioned:Ice quality
Slushies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine will start making slush instead of ice cubes more often then not. It is more difficult to maintain than expected. We like the small cubes it makes but more often it just makes slush.
No, I would not recommend this to a friend - Pros mentioned:Ice quality
Absolutely Amazing Ice Maker!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Purchase and HIGHLY RECOMMENDED!!!!!!!!! This ice maker has changed the game, in our household. Everyone enjoys the small soft crushed ice pellets!!!! Just have to try one and see for yourself!!!!! I won't ever change back to normal size ice again!!!!
I would recommend this to a friendBrand response from GE Answers
Posted .Good day,
This ice maker is certainly a fantastic model to have. We're so glad to hear that everyone is enjoying your ice maker! Thank you so much for you support. Enjoy having nugget ice anytime! Mike@GEA