Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 6408650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.
This summary was generated by AI based on customer reviews.
Great Ice Maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this ice maker because it seems that the newer refrigerators ice makers are garbage, it does the job
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Much cheaper than a built in ice maker. And love that I’m not having to change filters
I would recommend this to a friendAwesome ice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been working non stop for over a year now. I love this thing.
I would recommend this to a friendIt’s a must!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing ice nugget maker! My family uses this EVERYDAY, and we LOVE IT!
I would recommend this to a friendOpal ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, love it. Love that I can set different timers for when I want ice to be made.
I would recommend this to a friendNugget ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my machine. I'm very sad Best Buy wouldn't honor the price match.
I would recommend this to a friend- Pros mentioned:Ice quality
Buy with Caution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are a lot of good reviews, but definitely make sure to read the bad reviews, too. I bought mine, assuming the best. But my first one stopped working after 3 weeks. I did work with the warranty company to get a new one, which which didn't work properly out of the box. Very concerning that two of them I've received stopped working so soon after receiving them. When it does work, the ice is great. But I would think very hard about if the ice is worth the headache.
No, I would not recommend this to a friend Good ice-maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the ice-making. The size of the ice is a little bit small.
I would recommend this to a friendErika
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it .. ice cubes are very small but maxing makes them very fast and quietly. Would buy it again
I would recommend this to a friendIce machine of Gods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works perfectly. I can not give it one complaint.
I would recommend this to a friendOkay at best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice was good but runs 24/7... Ice continually melts and remakes itself. And you can't save the ice in another container because it immediately melts as soon as it hits the air.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, we appreciate you taking the time to write about your ice maker. The ice maker is really good at recycling melted water so you don't have to constantly refill. Thanks for trusting GE to meet your needs. Best wishes. -Don@GEA
Love it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Worth the money, I don’t know what I would do without it.
I would recommend this to a friendIce Maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are having continued issues with water leaking at bottom of ice maker. We do clean regularly but it is not solving the problem.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .During normal operation, condensation forms on the bottom surface of the ice bin. This water will sometimes collect and drip down the lower front surfaces of the ice maker. The included drip tray can be installed in front of the Opal to collect this water
- Cons mentioned:Noise level
Great- while it lasted.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice machine was WONDERFUL, for the first 3 months we had it. Now it makes a horrible squealing sound whenever it's making ice, and I can't figure out how to stop it.
No, I would not recommend this to a friend 10 stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best investments I’ve made! I’d give it a 10 stars if i could
I would recommend this to a friendOpal ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love our opal ice maker i highly recommended.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so pleased to hear you are loving your new Opal Ice maker. It is so nice to have nugget ice at your fingertips whenever you want it. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
The good ice :)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the "good ice" machine!! It's sleek, stylish and is a great addition to the bar.
I would recommend this to a friendNice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice doesn’t seem to be as soft as Sonic’s but is still great.
I would recommend this to a friend- Pros mentioned:Ice quality
No customer service, GE's warranty is a joke
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not waste you money...this product works for about 4-5 months, and then no service help, the warranty is a joke, we submitted, photos, video and everything they requested and GE has ghosted us, and although we loved the ice working flawless for 4 months ( and we followed all the cleaning advice) it locks up and freezes up and will not make ice. Please find another this was way too much money or the results
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We appreciate you taking the time to share your insight. We are sorry that your ice maker has caused you issues and understand your frustration. We always strive to provide solutions for our customers and if we could get some additional information, we would like the opportunity to help resolve any concerns you may have. If you could please reach out to us via private message on social media, we would be happy to help. We look forward to hearing from you soon. Warm regards. -Don@GEA
?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to purchase and store personnel were great at helping with the decision.
I would recommend this to a friend