Customer Ratings & Reviews

Loving this ice machine. We've immediately stopped using the ice machine in the fridge and solely use this for our drinks. Like other reviewers have mentioned, once unpacked, it will need some preliminary cleaning and flushing the lines. We are using bottled purified water to try to cut down on the occasional maintenance cleaning but have not had one issue after months of continued use. The machine is on the louder side but is tolerable. When you open the drawer for ice, it tips down and water will run down onto the plastic catch tray so depending on the water you use, may leave some hard water stains unless wiped up quickly.

We love the ice maker, it's been a great addition to our home. It's a bit noisy and is always making noise, but we have it in a room we arent in often. It creates a ton of ice, and we enjoy the smaller cubes. The setup was a bit of pain as we had to use bleach and run it.

I researched all the options, different brands, but nothing compared to the GE opal ice maker. I had been wanting it for years, finally pulled the trigger and I must say it’s one of my all time favorite purchases! We love sonic ice, now we have it at home. It fits on the counter under cabinets perfectly. I like that once the ice starts to melt it recycles it back to make more ice. The only issue I have is we go through a lot of ice so have to keep adding water to the tank, but that’s not really a problem.

Pregnant wife wanted sonic ice, she gets it. Been running filtered water through it and it works great. I don't like the fact that the cleaning light has been flashing for weeks and after a cleaning it seems to come back very soon. I guess its timed on use

I no longer have to fuss with Sonics about shorting my bag of ice. I don't like the texture of the ice when its newly made; however, when I let it sit and defrost a bit.... The texture of the ice per the chew is perfect. It makes ice really fast and the machine is easy to clean. Be sure to self clean it once a week at the most per the instructions. I love the convenience of having this machine in my home. It is saving a lot of money and keeps me from having to go to Sonic for ice. I know the machine and the free of germs ect. Thanks for making this awesome machine. It was hard to find one with great ratings.

We love the "sonic" ice and yes this is pricey and I could buy a lot of bags of sonic ice for the price but the convenience of having it in my own home to turn on and make ice immediately is worth every penny! We make a couple of bin fulls a week and put it in our freezer and use it all week long. It's perfect when large groups of people are over as it starts making ice quickly! Some of the reviews were that it's loud but I don't think it is. We often make ice on Friday nights when we are in the bonus room having family movie night, which is were we keep it, and the sounds it makes while producing ice does not interfere at all.

Purchased this after my previous ice machine stopped working. Although the price is steep the quality of nuggets, volume, is very refreshing. It make little sound but not too bad. I wish there was a direct line connection.

This ice machine is very easy to set up. I got it going quickly and had ice within an hour. Heads up: have bleach, a set of measuring cups, and distilled water ready. You'll need a small amount of bleach (I think it was a few tablespoons) to clean the machine out per the instructions. I only use distilled water in this machine so that I can keep cleaning and descaling to a minimum. Since I'm drinking tap water the flavor of the ice doesn't really matter to me. Also, if you're using the ice for alcoholic beverages or soda, it won't affect the flavor nearly as much.

[Employee of bestbuy] I love the machine. The ice is great and it looks great on the counter. The only issue is that it makes a lot of noise. Also, make sure that you clean it when it requests. The machine definitely needs this.

I love this ice maker. It is easy to use and clean. It starts making ice within 15 minutes of turning on. It does not take up much counter space.

The unit looks great, works great, and the ice tastes amazing. After setup, I intende to use filtered water to make the first batch of ice but instead used our city tap water that has a terrible metal taste to it, and the ice tasted incredible. It's even a connected device for remote commands and scheduling through the proprietary app.

Can’t live without this ice BUT the maintenance on this machine is time is a pain. Only get it if you know you’re gonna take the time to clean it every two-ish weeks. Also this thing screeches like a banshee if you don’t clean it when you are supposed to.

I bought mine on 2/3/23, so I can't attest to the durability of this machine. For ease of use I will give it a lower rating only due to the weight of the ice machine. Moving the ice maker to use the drain hose for cleaning or refilling the side tank could be a hassle. Price....it is overpriced. Take the GE logo off I bet it'll drop $150. It could be worth it, if it lasts. Now to the real point. Is it loud? I'm sure you read a bunch of reviews. Oh, it's so loud. It makes loud sounds. Let's be clear, it is an ice maker, even the ice maker in refrigerators make a lot of noise when making ice. This one is designed to keep ice, not just make ice when you need it. It doesn't premake ice like in a refrigerator. If you empty it, it may run a couple of hours before it is full again. I measured the sound of my kitchen without it running, 36-40 dB. Level at machine, 59-60 dB. Level at 5', 43-45 dB. Level at 10', 40-43 dB. I can hear a slight hum from about 20-30' away. So my answer is, if you have an open floor plan, a very quiet house or fantastic hearing, then no don't buy it.

I was a bit hesitant buying this due to the price but this was worth every penny! Having nugget ice when ever is a convenience I absolutely love. Super easy to use and refill the side tank. Recommend cleaning every 3-4 months for the best tasting ice.

Title says it all. Wife always wanted a nugget ice machine for coffee and alcoholic drinks. The smaller units can't keep up with our families ice demand, but this machine does. Simple to set up and keep clean. Extra water tank is a must. If you're on the fence about this ice machine, don't be, buy it.

Great buy! Very easy to set up and make ice. Perfect ice started up right away. My appliance is quiet and fast at making ice. I have only used distilled water in mine since I use it for creating craft cocktails and I don't want any chemicals or minerals in my ice. The instructions don't require this, just my personal preference. I would also recommend locating the ice maker near a sink for ease of draining and cleaning. I did my initial cleaning several times on the initial set up with no issues, it went great. I am really happy with appliance!

This ice maker has been a game changer in our household. It has been making ice on a schedule for us when we get home from work and need a nice ice soda or water. It does auto self clean which has been helpful but we also would clean it once a week after use. It makes ice up to 10 plus cups. Easy to use.

The ice is great, but, yeah, this thing is loud. We tend to let it run a while in the afternoons and throw the ice in a gallon bag in the freezer. Don’t throw it all in a big container - the ice is wet/soft, so if you do you will have one large block in the container. A bag is easier to break up and use later. Kinda think it’s too expensive but I’d buy it again. Not driving to sonic all the time? Priceless.

This is the best ice maker. We fill up 2 40 oz cups every morning and it still has plent of ice! Makes ice fast!

It’s a great machine. Produces what i am after - ice on demand, auto shutoff if the drawer hasnt opened recently. Once you open and close, it starts making ice again. I thought i would be programming windows for power efficiency sake, but it is convenient enough to let it turn itself on and off. Ice is incomparable, it does hum pretty loudly. I’d buy it again