Customer Ratings & Reviews

Best little investment and worth every penny if you don't like refilling I've trays or don't have a fridge with an ice maker. It does take up a good amount of space and cleaning it can be tedious but I absolutely love my opal ice maker

Makes ice just like sonic. Perfect chewable ice, all of the hype is true. Wife and kids love it. Super easy to fill and clean. Would definitely recommend to anyone on the fence about it. Ordered online and picked up curbside within an hour. Simple setup and was making ice almost instantly. Nowhere near as loud as i thought it would be, you can tell when it’s on but easy to forget about it.

What is it about women and chew ice (nuggets)? I bought this for my wife’s birthday after years of her asking for the discontinued Scottsman under-counter nugget machine. The empty GE box on the street attracted all the neighborhood house wives. Huge hit. It makes a racket and needs cleaning once a month but it is worth it. Endless Moscow mules make us the hit of the subdivision!

Seems expensive but well worth the money. - Easy assembly - Makes a lot of ice quickly. - Ice actually better than what you get in restaurants or convenience stores. Soft and crunchy at the same time. - Ice is slow to melt. Unlike other counter top makers which melt quickly - Makes drinks colder(don’t ask me how, may be my imagination) - Good size ice bucket. Stays full all day. - We got the black stainless which looks great on the counter top and matches larger appliances. - It’s not ugly like some other counter top ice makers. Very sleek with good lines and lighting. Yes the ice bucket has an adjustable light! Very nice feature. - if you are familiar with the large under counter ice maker (the $3k one). This is the same thing only smaller and made for the counter. - Reservoir easy to remove and fill. On the negative side: - Water drips from the bucket every time you open it to get ice. Be sure to use the drip tray. - Not in the instructions, but bucket must be securely closed to continue operation. Otherwise unit shuts off and ice melts - When bucket is full, ice making stops and does not always start again until bucket is opened and closed. Meaning when ice melts, it continues to melt and doesn’t re-fill automatically. Doesn’t happen all the time. - Uses a lot of water. I am filling the tank almost every day, Good news, it’s extremely easy to do.

This has been a great investment! It keeps the ice and makes a good amount! It does take a lot of water but getting this one with the side tank is the way to go! Highly recommend!

Bought it over a year ago. The wife loves me more now than before we had this. This makes the famous sonic ice as they call it. Easy to fill and easy to clean.

Love it and has made everyone in my house drink more water just to have this ice! Easy setup, self cleaning, and can be left on 24/7 as it allows the ice to melt and remake it without watering down the tank. Tank capacity also is perfect and ice is made very quickly

Love this ice maker! The ice stays cold, easy to clean machine, the ice stays nuggets if you decide to store bags in freezer. The fact that you can program it to make ice when you want is very convenient. And it does not leak or make a mess. I would highly recommend!

Great countertop ice maker. It makes ice fairly quickly. Some reviews complained it was a bit loud but we don't find it any worse than our fridge. It is larger than I had anticipated. Admittedly I did not check the measurements before purchase. But it fits under my cabinet with about 1/2" to spare. Makes great crushed ice and refills rather quickly. Very happy with the purchase!

We love this ice maker so far. It was easy to set up and it started making ice within a couple minutes of filling up. It's not to difficult to clean. It saves us a lot of time and space not having to fill up ice trays in the freezer.

This works great! It fills up fast it’s easy to clean. Absolutely love it!

Amazing product: easy set-up, easy to clean, begins making (the best) ice within 15 minutes. Hands down a must have for those that appreciate ice. The ice is identical to Sonic’s which is great for juice (absorbs part of juice for the slushy feel when you chew it). I put this in my Yeti in the morning and the ice is still there when I return many hours later. Push buy and treat yourself!

My favorite product! Used every day! Makes the best ice, super easy to clean, and a household staple!

Great ice machine if you use distilled water only and you will love it

So far, so good. The initial cleaning was a bit much and I can't say I am looking forward to doing it once a week. I have ready many reviews that have me scared for the longevity of the product though so I will make a point to do the cleaning. The ice being produced right now is great. Love it at the moment. It is a little noisy though when it's making the nuggets.

Love, love, love this ice machine. If you owned the first one, this new one has loads of worthy improvements. It's faster to start up. It keeps the ice frozen in the bin longer. There are more fans cooling the system, but crazy enough, it's actually quieter. The water tank is a great improvement if you weren't able to get that add-on for the original. Love the good ice, can't ever go back!

First of all, it's cool that Best Buy proactively reaches out for a review 30 days after using an appliance. The GE Profile Opal 2.0 makes incredible ice. You cannot fully utilize the ice maker without the water reservoir however. That's essential. But to be honest, I almost returned it last week. The reservoir hose to fill the ice maker is at the same level of the machine so the water doesn't flow into the machine very easily. Continually we were shaking the reservoir and the hose to get the water to move into the machine. It actually stopped producing ice several times so I finally tried using vinegar to clean it through it's cleaning cycle. That didn't help. Then I read to unplug the machine for 4 hours and i did and since then we haven't had any real issues. I also elevated the reservoir several inches higher to help the water flow into the machine. It can be painfully quirky but if you are serious about your ice, it's worth it.

We just love getting clean fresh nugget ice from this machine. It makes ice fast and the ice bin is fairly large. It was a breeze to set up. It can be a bit noisy when it is defrosting and descaling but otherwise is very quiet. One of our better buys for sure.

I bought this for mother's day a few years ago and we keep it at our bar station. we love it, however it is a little noisy sometimes when it's making ice and need to regularly maintain. but if you like nugget ice for your drinks, it's worth it.

It works great, I like the extra water. Ice tastes great. Perfect for soft drinks, cocktails, water, all you want to drink in the summer! It is quiet and it makes ice quickly. I do not know if it is fast enough for several people getting ice daily, but I use a lot of ice when I work remotely and it has been just fine.