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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,786 reviews
  • Rated 5 out of 5 stars

    Best ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Worked for almost 2 years. Started screaming at us. Just replased under warranty. Definitely get warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Best ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, clean and maintain to make ice! Really good for crushing for smoothies and other iced drinks! Keeps up very well too.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our home because we love the little nugget ice like sonic has. Absolutely love this ice machine. We have 5 people in our family and it keeps up the ice for all of us.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little noisy while making ice but I’ve is worth the noise! Matches my black stainless Samsung fridge perfectly. As Ice melts in storage bin it reuses water to make more ice. Cool feature in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    I'm so fancy, can't you taste this cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my bougie ice maker. I feel so fancy every time I make a drink with the ice nuggets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great ice machine!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! We had another nugget ice make for about 6 months, it broke twice. This one is very well built, quiet. The ice bin stays full, easy to use, connects to your phone. Wry happy with it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine and definitely a step up from the mini $100 counter top ice maker but not as expensive as an under the counter ice maker. Easy set up. Key is storage bin hold about 3lbs of ice. That’s a lot of rum runners

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amaizng ice maker. Sometime it makes weird noises after working for a few days but i defrost it and fixes the issue. Still makes super clean and clear ice

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      Thanks so much for providing your review on this awesome ice maker! We're happy to see that you are enjoying the ice it produces. This is certainly one of our more popular products. Let us know if you have any questions. Best wishes! Mike@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Nothing But Nugget ice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nugget ice is the best ice and this is a sweet little maker. Really easy to use and cranks out the ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Side tank

    Rated 5 out of 5 stars

    The "good" ice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly the Sonic ice you are looking for; critical to get this model with side tank for easy use.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nice … but the squeal makes it a 3 star item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses the ice this makes all day long and it makes great ice but … as others have commented, the squealing noise as the ice is formed(?) is enough to drive you nuts. We moved it from the kitchen, to the laundry room off the kitchen in our one level home to avoid hearing it all day long. Don’t plan on leaving this on a kitchen counter. We clean it every week, which quiets it down for a day or two

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great ice maker worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this a year so far no issues and works great. We use it a lot so we go through the tank of water fast. Would be nice to have a direct water line option i could hook up so i dont have to fill thr tank so often.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 3 out of 5 stars

    Love the Ice but not GE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second GE2 Opal. I did buy the extended warranty this time!! Best Buy actually has a good extended coverage program. First one lasted just over a year. Long enough for the warranty to be void. Love the ice. On the new o e the water line shoots out into the ice bin & makes the ice look melted like it’s been sitting in water. Not the case of maker 1. When I called GE I was told this was normal if I was disappointed to return it. I feel they don’t care & only make them last for the year. There should be a class action suit against GE or at the very least a coupon to put towards a new unit. Also they do not offer any replacement parts to remedy any problems.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate the hear that you didn't have a great experience with your Opal ice maker. While we strive to meet the needs of all our consumers, we understand there's always room for improvement. We appreciate your valuable feedback, that we'll gladly share with our product design team for review. We hope you allow us to work hard to earn your trust again in the future. GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Great but noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is great! Be warned though after a week it started making noises- either grinding sounds or something that sounds like a cat. GE says it takes some time for it to break in- on week 3 so we shall see. If it doesn’t improve I plan on exchanging it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      The Opal Ice Maker is a complex device that combines electrical and mechanical components such as a compressor, pump, motors and fans to deliver perfect nugget ice, so there will be some noise associated with the running of these components. We recommend you review the support article on the GE Appliances website titled: "Opal Ice Maker - Normal Sounds." GE_Appliances

  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Best I’ve machine ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ice!! Makes the best soft nugget ice. It sits on our counter doesn’t take too much space and makes ice quickly. Like having the side tank so it doesn’t need to refill often

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Best Ice Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works wonderful. Ice is perfect. 4stars because it’s a little loud.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    This will be your best purchase!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best purchase we have made during the pandemic of 2020-2021!!! Continuous supply of nugget ice, compact size! Legit is the size of a microwave! Buy it, you will not be disappointed!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little thing!!!very costly but worth the money if you can afford it don’t waste your money on cheap knock offs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    GE Ice Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this ice machine. It is so easy to use. Love the size of the ice it makes.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Effective soda-machine nuggets!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is a little bit loud, and continuously runs, but other than that, produces good ice. Takes about 2 hours for full ice production

    I would recommend this to a friend