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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,786 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great nugget chewable ice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the nugget ice so far. Easy to use. Sometimes it gets a bit noisy when running, but not loud enough to really bother anyone. Would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    A little bit of heaven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited years to have an ice maker in my home. Bought many bags of ice from Sonic over the years. I am so happy that I bit the bullet and purchased this item, it works well and is so close to the ice I purchased at Sonic that I don't miss it at all. Love not having to hook up a water supply. Wish I had done this years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Best ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Very quiet. Good ice. Looks stylish. Not too big. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE PROFILE PORTABLE ICE MAKER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a GE Profile-Opal Portable Ice Machine for my daughter as a Christmas gift. She has been wanting one of these for a long time. Since this Christmas was one of the best ever since I nearly lost her in "2019" due to health problems, I wanted to surprise her with this!! I waited until Christmas day after the kids opened their presents and surprised her with it!! She totally loves it and that makes her mama happy as well !! Awesome customer service, it was out of stock at the store so they had it shipped to me! No problems so far !! Thank you Bestbuy !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Ice maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ice is amazing , machine is a little noisy but is totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use and great ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and easy to set up and use. Bought it for a client who didnt like the ice from their work fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Great ice, terrible reliability

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're currently in the process of replacing our second Opal in three years, both due to internal leaking issues. The second barely lasted a year before it started leaking. The ice it generates is terrific--"the good ice," my wife calls it--and if it weren't for the clear and obvious reliability issues, I wouldn't hesitate to give it a 5-star rating despite the price. $600 for a device that can't be trusted to last more than a year, though? The ice is the only thing keeping this from being a 1-star review.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - It's great to hear that you're enjoying the terrific ice from your Opal machine. We strive to make sure our products are made with the best quality for our consumers. We appreciate your feedback, that will be provided to our product development team. Thanks for being part of the Profile family. Take care. -Don@GEA GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Family loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it We have the “good ice” in the house now lol Expensive but it’s something we use everyday so … it’s worth the money I guess

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Ice Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas and she has thanked me ever since. Fits on countertop, make plenty of ice, and best of all the ice is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    SONIC ICE!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! We were skeptical about spending the money at first but we do not regret it at all!! I did give the product 4 stars only because the machine sometimes asks for water although the reservoir is filled. I open the bin and close it and it goes away. We love our new ice maker!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nugget ice perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 1lb per hour, with WIFI set it and forget it and have ice whenever you need it. Melting ice recycles into the water tank to make new ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The best ice at home

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had for 6 months and absolutely love! We love sonic or circle k ice and this is exactly that. We have company and everyone loves. It doesn't take long to refill and our family of 5 (and we all use it) never has a problem. My sister has also purchased one and loves as well. Don't overthink this one - it is PERFECT!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Side tank

    Rated 5 out of 5 stars

    Refrigerator jce maker replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great eating ice. Fit’s well under the upper cabinet. Spend the money and get the side tank. Works well with the phone app.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday this was the exact ice i was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ice Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issue on noise,will need purchase of water which was bought to hear less crackling noise. Other than that ice is Good!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    A Jewel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, but if you are bagging and freezing the ice you have to babysit it and shake and tap the bags to assure nuggets are not all stuck together. The ice make works fast and is a good ice to crunch on. I only wish the ice bin was chilled to keep the melting ice at the bottom from getting all watered down. If you are going to just keep it running full time and scoop right from it it is fine. It will self turn off if the ice reaches the top right corner and seems to stay frozen. We alway bag it so it last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 4 out of 5 stars

    Great Nugget Ice Maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nugget ice maker works great. Very easy to operate and makes lots of ice for the whole family!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this thing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone that comes over loves this kind of ice! It works great! The only negatives would be that it is a little noisy and very pricey. Hope it lasts!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Round 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these a couple of years ago, and bought the extended warranty, as soon as my 2 yr warranty was up, it started leaking somewhere, eventually shutting off and not working correctly. I just bought a second one, with a 4 year warranty, hopefully, it lasts longer than the first one, because I do really enjoy the nugget ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes perfect ice and very quick and quiet. East to setup.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thanks for taking the time to share your thoughts about the Opal Icemaker with us. We are thrilled to hear you're enjoying the "good ice" in your home. This is a wonderful unit that brings a fun twist to every beverage. We're confident you'll continue to enjoy it. Thank you for choosing GE Appliances for your home! Wishing you all the best. Julia@GEAppliances GE_Appliances