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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,786 reviews
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in Aug 2022 and has been working great. Ice is nugget size and not hard on the teeth.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ice quickly. Easy to clean. I love that "cleaning" will flash on the display to remind me it's time to clean it. I highly recommend using distilled water to cut down on mineral buildup. Best gift I ever bought my husband, especially since the entire household benefits. My daughter bought one for her husband on our recommendation

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We appreciate you taking the time to share your thoughts regarding your Profile Opal ice maker. We are delighted to hear how pleased you are with the performance and the ease at which it can be cleaned. You are absolutely correct that using distilled water will reduce the time between cleaning and descaling and agree with your recommendation. What a fabulous gift! We're confident your husband considers the Opal ice maker to be the best gift received thus far. Wishing you both all the best! Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality, Side tank

    Rated 5 out of 5 stars

    Little giant.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker makes great ice. And plenty of it. 1 gallon side tank is a big plus.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      HI, we appreciate you taking the time to reach out to us with your feedback. We are happy that so far you are loving your Opal icemaker so far. We also love the small nugget ice! We hope it continues to work great for you. Take care! -Mel@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Sonic Ice at Hand

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item! I can have sonic ice every minute of the day without having to go to sonic to buy it. Definitely like the fact that it makes enough ice for my family in less than an hour. Which means I can fill up the glasses at the beginning of the meal and by the time we need more; it's there!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    AWESOME ICE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just AWESOME this is my second one. the first one i hade lasted 3yrs towards the end we did have some issues with it. The key to keeping this for a long time is make sure you clean it and always use the GE Filter for the water. It comes out so much better. Make sure you buy the 4yr service warranty this is to expensive not to buy the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    GE Profile Opal Ice Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used ofr the first time this past weekend. Pro's : makes ice quickly and with good consistency, just like getting "Sonic" ice, inexpensive compared to a full-size machine... and the unit has solid construction (not lightweight) Con's : took a few minutes to set-up and run through the initial cleaning, ice storage bin is very small, and the water reservoir needs to be refilled frequently

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Side tank

    Rated 5 out of 5 stars

    Instant

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker. Fresh ice at all times. Very easy to keep filled with water with side holder on side.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    GE Nuggett Ice Maker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent purchase thus far. We use it two times a day for 6 out of 7 days for our household ice. Wife goes through ice like crazy. We make approximately 4 gallon size bags a day. It has saved so much time and effort thus far. Can only hope it holds up for our use. Able to preprogram and set on a timer. Great purchase. This is an expensive item, so far no regrets.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, we appreciate you taking the time to reach out to us with your feedback. We are glad that you and your family are loving your Opal nugget icemaker! We also love the small nugget ice it produces! We are here though if you need anything in the future. Take care! -Mel@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Awesome crunchy ice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Ice Machine very easy to set up and the ice is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Ice is wet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes small nuggets. Very good. My only problem is that the ice is wet. If we want to transfer some of the ice to the freezer for future use, it freezes in a solid clump. It's like it is not quite cold enough. Disappointed in that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PERFECT MACHINE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELENT MACHINE PERFECT FOR THIS DAYS WITH HIGH TEMPETURES EASE TO USE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Perfection!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine and the ice it makes. My whole family enjoys the nugget ice. Very easy set up and great design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Works great, ice is soft and it’s easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    must buy !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing in every way! super easy to set up and maintain. fills up fast with ice which is amazing! reminds me of chick fil a ice lol

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Can't live without Opal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Opal. This is my second unit. The first model didn't have a tank. I thought it was a silly addon. I was wrong. The tank is great. This unit is also much quieter than my previous one, but makes the same great ice. When this unit outlives itself, i'll be back at Best Buy buying another. When old model died, Best Buy had new unit in stock. I picked it up curbside wham bam home cleaning it and making ice again within 1 hour.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works quick. Takes up minimal space and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    The GOOD ice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How I regret not buying this sooner. this makes the BEST ice and so quickly. A little louder than my old one but that one sucked.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Worth it. Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was going to be "meh". It was expensive, and it just makes ice. I thought, "So, there are cheaper ice makers; there are smaller ones; there are ones that make round ice. Why would I spend so much money? The Wifi? No. That's dumb." Well, I WAS WRONG. I plugged it in and WIZ. BANG. ZOOP. The ice was flying out. Left. Right. Up. Straight into the glass. It was like the chronglestomp fairy just had a bunch of ice babies that were round and crunchy. FOR THE PEOPLE. GET THE ICE.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nuggets Galore!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continuously and quickly makes perfect nugget ice chips every time. With the reservoir on the side it practically guarantees that you'll always have ice. Keeps up with my heavy demands for ice. Makensure you clean regularly and buy the correct cleaning agent for the nugget ice maker. It's a bit pricey but if you catch a sale, jump on it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone loves this ice. Easy set up. Little loud when running to make the ice. But not to bad. Overall pleased.

    I would recommend this to a friend