Customer Ratings & Reviews

Love this little Nugget Ice machine. This is my 2nd one. We make 3-6 buckets every day & wore my last one out in less than 5 years. Luckily I had the extended warranty for 5 years & was totally refunded my original purchase price. So, we bought a new one at a lesser price than the 1st one & it's new and improved and we love it. Highly recommend it.

My husband bought this ice maker for me because I like to eat ice. And I absolutely LOVE the ice that this machine makes! Everyone at our house is drinking icy drinks and crunching ice :) The water reservoir holds quite a bit and I was able to stockpile ice for a gathering in about a day and a half. I am excited about my ice maker and would definitely recommend this product!!

It is a little noisy, but my family has never enjoyed ice more?!?! It is not the cheapest but worth the money I believe!

Works great! We have had this for a couple of months now. I was used to a built-in icemker so was concerned it would not keep up with demand. It does great! We have even had a few small parties and it has done awesome!

Makes the perfect soft nugget ice, best with Sparkling water. Easy to clean, app is great and easy to use!

Easy set up, makes ice pretty fast. Have not used for a large gathering yet but seems to make a try of ice pretty fast.

Great working ice machine. My wife loves it, she's say the ice is better than Sonic's! We use this everyday and it makes plenty of ice.

This ice machine is awesome. Makes ice super fast. Great to have for entertaining and every day use. Love it

Great machine so far - no issues 2 months into ownership. Ice is just as described Sonic ice quality. 5x more pricey than the bullet cube competitor but exceeds ice production hands down over those bullet ice machines. I invested in the extended warranty just as a precaution. I’ve read about the poor reviews for the opal 1.0 version but so far this 2.0 version is pretty solid

Best purchase I've made this year!! Fits nicely on my coffee bar. The ice is perfect ( just like hospital ice)

Great product. Smart HQ is the app that controls the ice maker. Slightly noisy.

This machine is FANTASTIC. Do not hesitate to buy! I highly recommend. Easy set up, easy to clean and the ice is delicious.

My family loves the ice. So easy to setup, fill and use. I was worried about it being loud, but noise has not been an issue.

I have to be honest, after buying this I didn’t expect for it to make Ice so fast. I literally had to get bags to start bagging it up! Well worth the money if you’re a ice lover....I’ve even mad Margarita ice bites to place into mixed Drinks lol. Don’t forget to get the extended warranty, a great 4 years investment. I wouldn’t rethink buying again. P S....... it did take a while to start making ice, I even thought it wasn’t working. But soon after it was.... & everytime I turn it on, it takes less than 10mins to start.

We've tried other home ice makers before, but this is our clear favorite... easy to install, easy to maintain, and produces great, chewable pebble ice at 5 pounds per hour, and with a very small footprint. It fits under any standard cabinet.

So far it's been working as expected. Starts making some ice in around 15 min. Probably an hour to 1.5 hours to fill up the bucket. Perfect for at home drinks. I do wish the bucket was bigger so there was more ice when we all leave the house we could all fill up our bottles. But not a huge deal overall it's enough for what we need. Ice comes out in perfect pellets. Only downside is it is a little on the pricey side.

Great machine. Quickly makes a full hopper and the side tank is a must.

Easy to use great for your ice lovers compact and not to bulky

So far it is great, makes gr4eat ice and quickly. I do not have any noise issues, it isnt super quite but not noisy either.

This is by far the coolest and most useful gadget, that i’m enjoying at the moment! It’s the perfect setup in my home office, where i can enjoy beverages on ice while i’m hard at work. The ice does not disappoint…its soft, delicious and quite self-sufficient.