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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,786 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nugget ice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife, but my whole family, including me is completely enjoying this. We chose this because at my daughter's work they have an older model in the break room with lots of people using it, and its wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect ice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase I have ever made. Amazing ice quick and easy. The price is a bit much but so worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Not loud at all easy to set up and makes ice very quick

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - we’re happy to learn that you’re loving your new Opal Ice Maker! It’s great that you’re finding this model quiet and easy to set up - as that is certainly the ownership experience we strive for. Thanks for joining out GE family and please feel free to reach out anytime if there is anything we can assist with. Have a great day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice machine quickly makes ice and it's very small and just like chick FIL a ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great buy! I love the ice! Its very simple to operate and assemble.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so please you are happy with your purchase. The nugget ice is amazing and we are so happy you are finding our Opal to be intuitive. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Side tank

    Rated 5 out of 5 stars

    Perfect Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Ice Maker. Easy to setup, side tank makes it easy to keep ice at the ready.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great great great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited for a long time to have one of these! It was worth the wait. So easy to operate and makes great sonic- like ice.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Ice machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but I’ve had to replace it 3 times for an awful noise it was making! Glad I bought the warranty!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is amazing, simple to use and perfect ice chips

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Nugget Ice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Sonic ice at home. We love it and it’s easy to set up.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - It's great to hear that you're loving your GE Profile ice maker. The ice is definitely fantastic and the SmartHQ app really does enhance the experience when using this machine. Thank you for taking the time to provide your valuable feedback. We wish you all the best. - Don@GEA GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very nice ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker! The only down side is that it can be noisy at times

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice maker for home. Same ice as in restaurant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product. I call it the fountain of youth. I live off of ice water and can drink more per day with how well this unit works. I even have my whole family drinking more water then they normally would since its so easy and plentiful. This is my second purchase of this Ice maker as a gift for a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk about WOW! Its like having a sonic and zaxbys ice machine at home. Simple to set up and use, bit pricey but well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best ice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine makes the best ice and works so smoothly. A few reviews said it was loud but it is not that loud.

    I would recommend this to a friend
  • Pros mentioned:
    Side tank

    Rated 5 out of 5 stars

    Makes great ice l

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned an Insignia nugget ice maker. Imso far, this maker excels. The side tank makes it incredibly easy to refill. I do have concerns about how long it'll last based on other reviews, but I really hope it prevails over time

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you putting your trust in us and choosing our appliance for your home! We don’t foresee you having trouble with this great unit as we pride ourselves on providing affordable, quality appliances. We are confident this unit will please you for many years and provide that famous nugget ice for those cold summer drinks! GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    GE Ice machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice machine. Makes the sonic ice which everyone loves ! Easy to clean .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buying first and now 2nd ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased our first ice maker in April 2022. Used it everyday and cleaned it regularly, but it broke in late Oct 2022. Error was to add water and could never get it fixed. Waited till Dec 2022 to purchase a new one since we had replacement plan (a must have for this product).

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,

      Thanks for taking the time to review your ice maker. We're deeply sorry to hear your first model broke so soon and understand how disappointing that is. While we're confident your replacement model will give you no trouble, if you need any assistance, please reach out to us anytime. Have a good one! Mike@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    AMAZING!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the BEST decision I have ever made!!! I have been wanting this for a couple of years and kept watching it and deciding if it is worth the price tag, Well let me answer that for you YES!!! It works great, quite and the ice well come on it is the best ice on earth!!! I also have owned it for a couple months now so that I could give an honest review... It is worth every dollar spent...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Good Ice, Noisier than our dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the ice maker. If I had known it existed a year earlier I would have bought it. Best Buy had it for about $75 higher than the competition with two day delivery, but we got it same day on a whim. The design has some opportunities. For this uber-high-class (and price point) appliance I appreciated where the design and documentation were above average. Two key elements are failing: 1. There is no sound proofing on the device. I have a sound proof dishwasher right underneath it (the best Samsung dishwasher made) - I cannot hear the dishwasher from more than 5 feet away. I can hear this device anywhere in the house (3000 sq ft). It's not obnoxiously loud, but certainly appliance makers know how to make appliances nearly silent. Make it bigger in each dimensions and add some insulation. 2. The side tank tube should be routable underneath the device instead of behind. I am so happy I could put the tank on either side (mine is on the left, opposite of the photo) but it looks really out of place. Some plastic cuts on the bottom could make a path for it. I might do it myself after the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Grab one no regrets, YOLO!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit loud but makes awesome ice fast. Was reluctant to buy a $500 ice maker. Worth every penny.

    I would recommend this to a friend