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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,786 reviews
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Ice machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Perfect cube size for all types of beverages for our family. There is a tiny amount of water that accumulates, but falls right into the tray so no mess!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast at making ice, perfect to much on, love the side attachment for extra water storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The best purchase I have made as an adult!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth every penny! I love my ice machine I use it nonstop! This is by far the best purchase I have made as an adult and have no regrets or buyers remorse lol. Best Buy always had sales and they price match so you can get them at an amazing price with the protection plan which I defiantly recommend by the way! And still pay less then full price if you price match other retailers. That is why Best Buy is AMAZING!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Opal 2.0 vs Opal 1.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opal 2.0 vs Opal 1.0 just what is the difference? 1) cosmetically the stainless steel around the top has been replaced with plastic 2) The timer function was Bluetooth and is now Wi-Fi 3) the Side Tank now hold a quart less 4) the Ice storage now has a valve it keep the ice melt in while the ben is removed 5) the cooling fan has been moved to the back to reduce noise

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love my ice machibe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love my ice maker it makes ice really fast. Also it is easy to clean and the light makes the machine to me lol it’s not too loud either definitely a good investment

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Wife and family love it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice ever. Keep it clean and seems to work well for us.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - thanks for taking the time to write a review. We’re glad to learn that your wife and family are loving this terrific Opal Ice Maker and that it’s making the best ice ever! Thanks for being a part of our GE Family and have a wonderful day. Sincerely - Lauren@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice eater

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it wouldnt have been 5 stars because the hose had a cut in it and water was everywhere. The whole machine was replaced and i got another brand new one within a few days. Love my ice machine. I eat ice alot and i guess companies water filter is not as clean as the water i put in my machine because it always made me sick but my ice i can eat all day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker still going strong works really well but the recommended cleaning cycle comes up really fast

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad you love your GE Profile Opal ice maker! We appreciate you for taking the time to provide us your valuable feedback. -Don@GEAppliances GE_Appliances

  • Rated 2 out of 5 stars

    Opal Ice Maker GE 2.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like reviewing electronics until at minimum of the first year… in this case this ice maker failed at the 2year mark.. of course out of warranty and in this item I didn’t purchase the extended warranty as I signed up for the Best Buy program at a later date. Been difficult to get repaired have calls into several repair companies including GE waiting to here back. Priced too high for only two years of use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great Addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome kitchen gadget! My family loves. Makes great ice and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Sonic Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice that’s just like Sonic! A little expensive, but cheapest way to have your own soft ice at ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice machine ever!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this ice machine. It took a little time (40 mins) for the first time to make the nuggets. After the first time it has been really fast at making ice. It makes ice like Sonic the fast food place, so if you enjoy Sonics Ice then you will definitely enjoy this machine. Pricey, but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nugget ice SZN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew I needed this machine so much! We had a couple ice trays in the freezer that would turn into chaos whenever we had friends over, this high efficient ice maker keeps the party going! Pretty quiet for how fast it works, we upgraded to a stainless steel scooper which I highly recommend, we love that soft chewable nugget ice!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for writing a review! We appreciate your comments on the Opal 2.0 Ice maker and it's a pleasure having you in the GEA family. Enjoy! -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice is as it is advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice. The cleaning process is easy and because the ice machine tells you when it needs clean you don't have to wonder when to clean. I do wish it was made where I could put a glass under and it would fill. I don't use the side tank because it takes up too much room on the counter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, perfect Sonic ice every time. Its easy to set up and great cleaning feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 2 out of 5 stars

    Not as reliable as we hoped but makes great ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this machine and the ice that it makes. This is our 2nd Opal, after our first one died at 8 years old. We got it with the Geek Squad protection plan because of this. Boy, have we needed it. Our second one died and was replaced by GE after owning it 10 months; this one (number 3) is dead after 13 months. If we could get one like our first one, that would be great! Again, when it’s working, it makes the best ice

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ice, ice baby!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic ice maker. A little slower and louder than I'd like, but man, that nugget ice is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great ice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great until it doesn’t. Be sure to buy extended warranty and you’ll be fine. The ice is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ice maker - works perfectly and makes perfect size ice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love the ice. Easy to use and connects with Alexa.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- We appreciate you taking the time to leave your feedback. We are thrilled that you love your Opal portable ice maker and are also enjoying the nice extra features like Alexa for that added convenience. If you need anything in the future, please reach out and let us know. All the best! Dianna@GEA GE_Appliances