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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3777 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,777 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Sheer perfection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything we hoped it would be! While it’s a luxury item, we are saving money on canned and bottled beverages like never before. The ice is sheer perfection. Unit is quiet. There’s nothing we don’t love about this machine!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    PERFECT Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT. The frequent descaling/cleaning is somewhat annoying but I want it to keep working well. Time will tell how long it lasts as this the concern from reading other reviews. For the cost, it better last for a LONG time. However, the ice is PERFECT.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- We appreciate you taking the time to leave your feedback. We are thrilled that you love your Opal portable ice maker and it’s working great for you so far. We appreciate your feedback as it helps our engineers and design teams on ideas or changes on future builds. If you need anything in the future, please reach out and let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Ice Ice Baby

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produces tons of ice! This is probably the best ice machine I have seen/ and used.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to operate and clean. Ice is wonderful, does not stick together.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Wifi

    Rated 5 out of 5 stars

    Good ice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great sonic ice I have it wired to my phone and turn it on anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Must Have Ice Maker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice maker, best ice ever!!! Great investment!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Congratulations on your Opal icemaker purchase! It’s so nice to hear you get to enjoy that famous nugget ice in the comfort of your home. Its sure to be a highlight piece in you home for many years! Dianna@GEProfile GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker provides nugget ice all day. The maintenance and the setup is simple. It pairs really well with my Bartesian drink maker. I find myself drinking more water throughout the day.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love the ice good quality and not really noisy as most say

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    I love this ice machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is a great little ice machine. I was first skeptical about buying it when my wife showed it to me. But once we hook it up we have been using it ever since. We have a ice machine on our refrigerator but we rarely use that now. It does cost a little bit of money but it is worth it. I did buy the two year warranty just in case it dies on me but so far it's been running like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Buy this NOW!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a surprise for my wife...she LOVES good ice. We don't even use the ice from the fridge anymore because we always have great ice readily available. The built in WI-Fi feature is awesome for scheduling (if you don't want to run it constantly). Best gadget I've bought in a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Side tank

    Rated 2 out of 5 stars

    Too expensive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pellet ice maker. This is so not worth the money that was paid for it. This was supposedly a gift for my birthday despite the fact that I never use it nor did I ask for it. It is constantly cleaning itself and always out of water. We even have the extra side container for water. I finally had to uninstall the app due to all of the alerts I was getting. Someone that may be deep into the GE ecosystem of products may love this product. In fact, before I accidentally found out what was spent on this I asked my wife to take it back. By the time I knew the price tag, it was too late. My wife and kids use it and like it. I won’t even fill up the water. It just takes up a lot of space in my bar.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your honest feedback about your ice maker. We understand how important it is to have a product that meets your expectations. Your experience with the cleaning cycle, water usage, and app will be shared with our team for future consideration. Thank you for bringing this to our attention. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Soo Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have one of these, liked it so much that I bought one for my son and his family. Efficient and easy to use. Great chewable ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Worth the Splurge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST ICE MAKER EVER!!!!! Seriously, I have bought a couple of icemakers before this one, and none even come close to this machine. The ice pellets are small and crunchy. This is definently for those people that love eating ice!! I use filtered water, and cleanse the parts weekly to avoid "Slime in the ice machine."

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    G E Opal Ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works good at times, I've had it almost a month and it's started making strange loud noises, the ice is great the noises are not.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for sharing your experience. Noises coming from your ice maker can definitely be concerning. We recommend that you review page 14 of the owner's manual to see which noises are normal and expected from your unit. If you still feel the sounds is abnormal, please take a look at page 20 for the next possible step. Thanks for choosing GE Appliances, and have a wonderful day. - Don@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Good product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does as advertised, makes great, chewable ice. Only had it for a week, but no complaints. I see some complaints about noise, but when it’s making ice, it’s no louder than someone turning pages in a book. I have not used the app, so can’t comment on that. Definitely recommend the model with the side tank, the internal tank is small.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time people come over they are always commenting about how good the ice is

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Work amazing!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife for Christmas and this ice maker is used all the time now. When we have company over everyone loves having the “boujee” ice.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      What a great choice! We are happy to hear you and your wife are loving the new Opal icemaker unit and that it’s become a fast favorite in your home. Sure to be nice for those cold summer drinks too! GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Chewy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this machine! The ice is soft and crunchy, and it came at the perfect time with this heat wave! Live without it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Portable Ice Maker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love our Portable Ice machine, with three of us in the household we never run out of ice. Replenishes quickly and no issues. Just need to periodically do a cleaning. Awesome product

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Making the “Good ice”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice produced is wonderful! It takes a little getting accustomed to connecting the tubes and filling with water without causing water to get onto the countertop. This is really an “operator issue” and not the ice maker. The ice produces fairly quickly and can be stored in freezer bags for later use if larger quantities are needed. We are really enjoying this premium ice maker.

    I would recommend this to a friend