Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- |
- SKU:
- 6408650
Customer reviews
Rating 4.4 out of 5 stars with 3786 reviews
(3,786 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this same ice maker a couple years ago for myself and love it so much! I just bought this one for my Mom because she loved mine so much. I recommend this for anyone who likes to have ice at home and not have to buy bags!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Best countertop ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a cheaper bullet ice maker. This makes nice dense pellet ice that lasts all day in an insulated bottle. Definitely get the model with the side water tank because it uses a lot of water. We do a fair amount of ice and I end up refilling the tank every 3 days or so.
I would recommend this to a friendBrand response from GE Answers
Posted .Good day,
Thanks for taking some time to share your experience with us. It's nice to hear that you are enjoying using this model so far. It's definitely one of our more popular products! Thanks for allowing GEA to be part of your home. Have a fantastic day! Mike@GEA
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Yummy ice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it makes just the right kind of ice you can chew. Takes filling the side water chambers a couple times then ice flows just like on the titanic well worth the price
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 4 out of 5 stars
Get it While You Can"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From day One After we set the ice Maker up.,It took about that Hour 1/2.,To Fill Machine With Such a Great amount of ice*!! Yum thee BEST
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and are so thrilled to see how happy you are with it. This is truly the best ice and it does work really fast! We have a lot of great tips on our website if you have any questions. If you need anything or have a question on any of your GE Appliances, please let us kow. We are here to help! Joyce@GEA
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Making the “Good ice”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice produced is wonderful! It takes a little getting accustomed to connecting the tubes and filling with water without causing water to get onto the countertop. This is really an “operator issue” and not the ice maker. The ice produces fairly quickly and can be stored in freezer bags for later use if larger quantities are needed. We are really enjoying this premium ice maker.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
must have
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this item!! my fridge stopped making ice. i’ve had this product for a while and i use it everyday!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Wow!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far. We have owned this device for about 4 weeks and love the convenience of right at our hands anytime. Performed the 1st descaling as required and it was simple and easy per the instructions.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Worth every PENNY!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been one of the best purchases I’ve ever made! I love Sonic Ice but hate having to buy the bags they sell because half the ice always gets ruined due to melting. I am an ice cruncher and this ice is so soft and crunchy that it is perfect for me! It makes ice very quickly and continues to make ice all day. I honestly don’t know why I didn’t buy this sooner!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Good product!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does as advertised, makes great, chewable ice. Only had it for a week, but no complaints. I see some complaints about noise, but when it’s making ice, it’s no louder than someone turning pages in a book. I have not used the app, so can’t comment on that. Definitely recommend the model with the side tank, the internal tank is small.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
This is the one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for an maker that does Sonic/Wawa type small nugget ice, this is the one! It makes ice really quickly and even when powered off it will keep the ice in the maker cold at least overnight. I was skeptical about spending this type of money for an ice maker, but it has been the best purchase I have made in a long time. Absolutely reccomend it.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Worth the Splurge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST ICE MAKER EVER!!!!! Seriously, I have bought a couple of icemakers before this one, and none even come close to this machine. The ice pellets are small and crunchy. This is definently for those people that love eating ice!! I use filtered water, and cleanse the parts weekly to avoid "Slime in the ice machine."
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 4 out of 5 stars
Wife loves it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. I think it is noisy, but it makes ice quickly. It runs a lot because the ice is constantly melting. The melted ice is then refrozen into nugget ice.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your experience, and we're happy to hear that your wife loves it! We do understand that you have some concerns about noise. There are many normal sounds you may hear. Check out an article on our website called OPAL ICE MAKER - NORMAL SOUNDS to learn more. Your experience is important to us and we will use your feedback to improve. Let us know if we can help in the future. All the best.- Kianna@GEAppliances
- Pros mentioned:Ice qualityCons mentioned:Price
Rated 5 out of 5 stars
That good ice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man it was a little pricey but man it makes some good ice
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Best nugget I’ve machine ever!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my son and daughter-in-law. It is always the topic of conversation. Their friends are always very impressed with the ice machine. It holds up well. They have had no issues with it at all.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Buy this NOW!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a surprise for my wife...she LOVES good ice. We don't even use the ice from the fridge anymore because we always have great ice readily available. The built in WI-Fi feature is awesome for scheduling (if you don't want to run it constantly). Best gadget I've bought in a long time!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great Ice Maker - Keep it Clean and it works well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker works grear and meets all of our needs for daily ice. Keep it clean and it works great. Using the bluetooth controls is easy for setting up the cube maker schedules. We run make ice twice a day and it is plenty for our normal, dailly needs.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that your opal icemaker has been working great for you. We hope you continue to enjoy that famous nugget ice for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
PERFECT Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT. The frequent descaling/cleaning is somewhat annoying but I want it to keep working well. Time will tell how long it lasts as this the concern from reading other reviews. For the cost, it better last for a LONG time. However, the ice is PERFECT.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to leave your feedback. We are thrilled that you love your Opal portable ice maker and it’s working great for you so far. We appreciate your feedback as it helps our engineers and design teams on ideas or changes on future builds. If you need anything in the future, please reach out and let us know. All the best! Dianna@GEA
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
SO ICY
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my wife and she fell in love with this nugget ice machine. The family come over and enjoys it as well. Any other ice machine doesn’t compare.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ice Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works great. Service at the store was great.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear you're happy with your Opal, and also had a great experience at the store! If you'd like to share your feedback regarding your experience with Best Buy, their customer service can be reached at (888) 237-8289. We're confident the Opal will continue to work well for you for a long time to come. Enjoy! -Sarah@GEAppliances
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Perfect Ice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife constantly eats ice and complains about our fridge not making enough. I bought her this ive machine for christmas and she was like a child. This made me look like a loving genius.
I would recommend this to a friend


































