Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 3,786 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice nugget

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ice machine ever!!! I use this daily to fill up my Stanley to have a nice ice cold water all day.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great ice Maker!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker. Easy to set up. Great nugget ice. Only reason for 4 stars is ice maker arrived dented. Packaging came apart during shipping. Decided to keep it anyway since I had waited for it to be instock since Christmas and I decided to keep it and not send back.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    WORTH EVERY DOLLAR!!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first edition Opal machine and it recently quit working so we ordered the GE version. So far I am very impressed and like it more than the previous edition. I am an ice snob and this machine TOTALLY satisfies my snobbiness! My friends love coming over to the house bc they know they get to have "sonic" ice! I know it is pricey but it is WORTH EVERY PENNY

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Definitly the ONE!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect! Great Ice! did a lot of research best deal and price for your money had it since September 2020 not one problem i did had to add a water filter because regular water clogged up the machine. Now the ice is clearer and tastes much better. Can’t survive without it especially in the summer. Thanks GE!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    I love it, I love it, I love it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been thru about 5 different ice makers, and the GE Profile Opal, is the best I've ever had. I can completely empty the ice bucket and it'll completely fill it back up in about 2 hours. The capacity of this machine is such that I don't believe that I'll ever be without ice. I like that I can see the level of the refill tank, at a glance, to assure that it doesn't run low.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Sheer perfection!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything we hoped it would be! While it’s a luxury item, we are saving money on canned and bottled beverages like never before. The ice is sheer perfection. Unit is quiet. There’s nothing we don’t love about this machine!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The best counter top ice maker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Easy to use and install. I used another counter top ice maker, and it would struggle to make ice. The Opal is amazing and well worth the premium price. Even though it has no refrigeration, I still have ice in the container 12 hours after I turn it off. You won’t regret the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Works great in RV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this in our RV. Don’t want ice from the water in our holding tanks. We use Zephyrhills bottled water. Nice to have fresh clean ice anytime we want. Machine draws too much current to run on battery power. But ice lasts hours without power. Just crank the generator for an hour or so to regenerate ice again. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    GE Ice Make Review

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this because our ice maker on our fridge went out. We decided to purchase a new fridge instead. Even though we purchased a new fridge with an ice maker. But we still use this ice maker more than the one on the fridge. We love this ice maker. This is an excellent ice maker for those that entertain a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    OPAL ICEMAKER 2.0

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY SET UP. WORKS GREAT SO FAR AND LOVE THE ICE!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Outstanding!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one for myself, and recently bought another for a friend. Highly recommend this product. Dont fall for cheaper gimmicks, or knock offs. This is the only “sonic style” ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Greatest product to mankind!!!!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ice machine so much!! I’m itching to buy another one. The customer service was excellent and I got all the questions that I had, answered in a very polite way! Best retail experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the original and it is still working every day for 2 years without any problems. If you use distilled water you will never have any mineral buildup or cleaning issues. I don't know why distilled water isn't a requirement. This new 2.0 version is really the 3rd generation and we love it! These aren't cheap but worth it. Once again....use distilled water!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    G E Opal Ice maker

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works good at times, I've had it almost a month and it's started making strange loud noises, the ice is great the noises are not.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for sharing your experience. Noises coming from your ice maker can definitely be concerning. We recommend that you review page 14 of the owner's manual to see which noises are normal and expected from your unit. If you still feel the sounds is abnormal, please take a look at page 20 for the next possible step. Thanks for choosing GE Appliances, and have a wonderful day. - Don@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The little ice machine that could.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG love love this ice machine. We use it several times a day. I am so happy that we finally splurged and did it for us. If you have room in your kitchen it is so convenient. I would even build a small stand for it if i needed to. Thats how much I love it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your feedback. We love that you are loving your new Opal Icemaker and that so far it has been a joy for you! We appreciate you being a valued GEA customer and if there is anything else we can help with in the future, please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Refreshing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the heck out of this. Probably put 1.5 gallons of water through it per day. Yes, it does make a little noise. We tucked it next to refrigerator so it's not out in the open. Love the ice. My wife will never be without one now. My only complaint is how often I have to refill it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Ice Ice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 2 other countertop ice makers that have since passed. both made very solid ice in different ways. love this thing. starts spitting ice out very quickly and makes the great nugget ice. the outboard reservoir is handy, others are just what they can hold internally and they need filling often. great countertop maker

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but makes great small ice like a restaurant and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best purchase of the year

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest ice machine ever. A little expensive but worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good till its not

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 stars because when it works and isn’t making horrible dying cat noises its absolutely incredible and looks good. We’ve had 3 of these and each on started failing within 6 months. Wanted so badly for it to work out but ultimately ended up getting our money back on it. The motor starts to make really loud screeching noises and it will continue to do so until unplugged, which then obviously defeats the purpose.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate to hear that you had to return your Opal ice maker due to the issues you were experiencing. We understand the disappointment that was caused by this situation. We hope you allow us to work hard to earn your trust again in the future. GE_Appliances