Customer Ratings & Reviews

Love it. Easy setup. Perfect crushed ice on demand

Love, love, love our ice maker! It makes the PERFECT ice nuggets. It makes the ice so fast and keeps it's cold in the storage bin. I definitely recommend buying one, yes they are a little pricey but worth it.

Absolutely love this machine! The ice is soft and crunchy, and it came at the perfect time with this heat wave! Live without it!

Excellent ice maker, makes Sonic ice quickly. We use ours at home and carry it with us when we camp in our motor home and it pays for itself in savings by not having to buy ice. But it’s the quality and crunch of the ice my wife loves. Best birthday gift ever. Be sure to get Geek Squad protection.

Extra Tank is a is a plus. Makes plenty of ice. We have 3 people in our home and always have enough ice ready to serve to our guest when they come over. Just like sonic ice..

I like how fast it makes ice. I also like that it holds water in two places. You don’t have to fill constantly.

This ice machine makes the most delicious ice cubes. It took a little tike to hook up to WiFi but I can now turn it on with my phone. Makes a great addition if your fridge ice machine is small and you have friends over for drinks. We put this is our bonus room for guests when we watch sporting events/movies.

This is a fantastic addition to our kitchen. It is funny but it even makes our drinks taste better. I love that the ice is hard yet soft enough that it doesn't hurt your teeth to chew.

This ice maker is a permanent part of my family that’s how good it is, we have a household of 8 and it keeps up just make sure you put water in the tank. The Ice is so good that it can turn hot coffee cold and still last in the cup.

My family loves this ice maker. This is my second machine. The first machine was clogged up from the hard water build up. I did clean the machine, but I guess not as often as I should have. Luckily, I had the Geek Squad protection on this device, as well as my other purchases from Best Buy. I walked in my local Best Buy, they looked up my account, and gave me a new one in the box. The newer model now will now flash "CLEANING" on the L.E.D. control panel when it is time to be cleaned. This happens every 100 hours of use while the machine is making ice.

Since my refrigerator with the ice maker has passed the point of no repair, the main refrig doesn’t make enough ice for the family. Never enough ice in my house, This one works great and have ice when I need it. It’ll eventually sit on my bar in my man cave after I replace the main refrigerator. I’d buy it again

Gifted to my parents expecting it to be like a normal ice maker. Its done its job above and beyond, doesnt consume as much power and makes great ice.

I love this ice maker. It is very expensive, but worth it. The ice works well and is made quickly. We haven't had any issues with it. The ice is the type that is safe to chew which makes our kids really happy.

I love the Opal 2.0 Ice Maker!! I always have plenty of ice when I need it. I love the fact that the ice stays frozen for the most part and the tank on the side keeps the maker filled. The more ice you use, the more ice it makes.

Epic ice maker. You should get about 3-4years out of it ( thats what we got on our first one). Great tasting ice that makes quickly and quietly.

Best little ice machine EVER! Don’t let the price scare you. Even though it is pricey, it is well worth it! This thing makes ALOT of ice. Nice tiny nugget size ice. The kind you get a QT. It has a refillable water tank or you can connect the hose to your water line. So, what are you waiting for? Go get one!

Great ice maker I wish I still kept it but unfortunately I returned it. Very heavy but liked the small ice function

We were not sure if we would love this, but we DO! It keeps the ice for long, recycles the water and makes ice quickly. We enjoy it daily!

This is the loudest kitchen appliance you will ever have. If wherever you are putting this in your house is close to your bed, don not buy it. It makes a loud circulating humming noise constantly and then you can hear the ice drop into the bin periodically. It will keep you awake at night. We purchased sound proofing, similar to what they use in music studios, to go in the area where we have our machine. It helps, but still really loud. We do like the ice it provides, but with the high price and the noise, we don't think it is worth it.

I read a lot of reviews before purchasing this. I decided the smartest thing to do was to get the GSP plan and regularly maintain it. This is a pricey appliance. As much as a full blown refrigerator. It's not your set it and forget type of thing. That being said, know the water in your area and plan your maintenance around that. Buy the proper products needed to keep it clean. We haven't had any issues with it not filling the ice bucket to capacity. We downloaded the app, put the machine on a schedule and updated it. All app featured tech will need updates. Make sure you do your due diligence and then you can decide if it's a problem with the machine itself. It's a solid device. I would recommend.