Customer Ratings & Reviews

Great icemaker. Makes ice fast. We really like the soft ice it makes.

Since my refrigerator with the ice maker has passed the point of no repair, the main refrig doesn’t make enough ice for the family. Never enough ice in my house, This one works great and have ice when I need it. It’ll eventually sit on my bar in my man cave after I replace the main refrigerator. I’d buy it again

I’ve only had this nightmare for 6 months and it’s already gone to waste. It leaks everywhere because of a faulty seal inside the machine but if I want it fixed i have to pay a couple hundred dollars. This ice machine already isn’t cheap I’m not going to pay more to have it fixed when it’s only been 6 months. Before the leak it makes a very loud squealing noise just not worth the money

Love my Opal. Best ice ever. I have tried other brwnds and hands down this is the best. Note I use filtered water and clean frequently.

My kids love this ice machine, because it is well and my fridge ice does not work so i thought let’s buy this and i love this item! It makes the ice faster by putting water!

Best little ice machine EVER! Don’t let the price scare you. Even though it is pricey, it is well worth it! This thing makes ALOT of ice. Nice tiny nugget size ice. The kind you get a QT. It has a refillable water tank or you can connect the hose to your water line. So, what are you waiting for? Go get one!

Lots of upkeep! Must clean weekly but the most amazing ice ever!! So much better support with Best Buy!!! Don’t buy anywhere else and ALWAYS buy the protection plan!!!

Best investment we've made in 2024. This ice machine is fantastic.

I love my ice machine. Keeps me from wasting money at Sonic for ice.

Absolutely love our nugget ice maker. We have received so many complements when guest come over and they love the 'sonic ice'. Can't imagine life without it.

Awesome ice maker! The pellet ice is clean and produces very fast. One note is to clean the system once a month by using a descaler so that the pumps don't clog up or use ultra-filtered water.

Had this for a year or so now and still absolutely love it. No issues, always gives fresh ice made daily!! I’d definitely recommend this to anyone!!

This nugget ice maker is fantastic! It took a couple of days to get in the groove, but it makes great ice, lots of it, and is very quiet. I had a few questions about the instructions, and the company was very responsive to me to get them answered. I would recommend this machine to anyone!

This is the loudest kitchen appliance you will ever have. If wherever you are putting this in your house is close to your bed, don not buy it. It makes a loud circulating humming noise constantly and then you can hear the ice drop into the bin periodically. It will keep you awake at night. We purchased sound proofing, similar to what they use in music studios, to go in the area where we have our machine. It helps, but still really loud. We do like the ice it provides, but with the high price and the noise, we don't think it is worth it.

This machine works great but I could not for the life of me get the optional filter to work with my side tank. Other than that, great product. Wife approved!

The best countertop ice maker. It makes tremendous tasting ice and it makes it pretty quickly. About a pound an hour and the size and softness of the ice is just like you would get at a restaurant or gas station with nugget ice. My wife is going to end up needing dentures soon going through the amount she chews :)

I purchased this icemaker and paid quite a bit for the nugget ice. We just found that it stopped working after only one month. Taking it back tomorrow. But loved it while it worked.

LOVE IT!!! easy to set up fills fast '

The ice maker in our fridge went kaput. Instead of repairing that, we took this opportunity to invest in this nugget ice maker. It's fantastic. The ice is perfectly chewable and works great in water, iced coffee, and any other iced drink. This is definitely "the good ice".

This ice machine is everything I hoped for. It sits on my countertop. Produces an abundance of “good” ice. Is quiet. I am very pleased. Set up takes a little while with flushing the lines and clearing anything that could contaminate. After that is done, it’s amazing. Well worth the money if you are an ice snob like myself.