Customer Ratings & Reviews

If you like pellet ice, this is the way to go. While the price tag is a little flinchy, if you look at commercial versions of pellet ice makers, this one is a bargain. Its been running for several weeks now and it has been running like a champ.

Was worried about older reviews but had and use daily over a year now and no complaints.

Thank you Sonic for all of the ice in the past that we used to buy by the bag. We have not been back to Sonic since we bought this ice maker. The ice is perfect and even though everyone loves the ice (this ice maker keeps up with our demand)

We purchased an original opel when they were first released. The water storage takes away the hassle of refilling regularly. The ice is just like sonic ice and amazing.

Absolutely love it! Only hiccup was at initial start getting the air out of the pump. Beyond that, it has been great! We used it to prep ice for a party so maybe 25lbs or so with zero issues.

Quite a lot to spend on an ice machine, but that being said very solid item. cons: -A bit bigger than expected. -runs everytime you open it to get ice -not loud but does make noticeable noise -app connectivity doesn't really exist

Best ice machine ever!!! HIGHLY RECOMMEND EVERYONE BUYS ONE!

Excellent ice machine. Great investment. Family and friends love the pellets. I eat ice al day. Looks beautiful on my counter!!!!!! Makes ice fast!!!!

Nice product a little nosier than expected when it is actively making ice. Otherwise we love it!!

Great Icemaker. Very fast and great ice. Wish it had a freezer to keep ice frozen. Clings with other ice when removed for storage to freezer. So ice pick is needed when taken from your freezer.

We love having pellet ice at home anytime we want it. Down side is the water quality in your area will dictate how much you need to flush it

Loving this. We call it Sonic Ice. WIFI setup is clunky and slow but works fine. Mostly you set it and forget it so not a real issue. The upgraded filter we bought makes it so it doesn't circulate ice from the side tank, and the ice bucket leaks a lot. Otherwise great.

Great unit, i had different brand ice machine and it broke after 9 months of use. This unit makes more ice in less time. Better ice nuggets vs bullets. And so much quieter

Thanks for the update, I just wished that I could get my problem resolved, but I understand the issue but I will be considering maybe something else,but thanks for your professionalism.

Great ice maker. I drink way more water now and enjoy the crunchy texture of the ice. Only complaint is a design flaw; when you open the drawer that contains the ice, condensation that builds on the bottom of the drawer falls onto the drip pan (which is probably why they provide one).

I LOVE, LOVE this icemaker!! I have it in a butler’s pantry next to my kitchen so I do not notice noise, but the ice it makes is fantastic (soft and chewable, think Chick Filet ice). We are a family of 3 so more than enough for us. So very happy with this purchase. Expensive but worth it in my opinion

Great. It works nicely. I just keep having ice to drink. I recommended. Love the texture of the ice.

On the plus side, this makes the best ice! But straight out of the box it made a squeaking noise, which later turned into squeal, then a scream. I sent it back before the warranty ran out and they sent me a new one. Again right out of the box it did the same thing. Then started leaking water. GE couldn’t help because the warranty already ran out on the original one. Finally ended up throwing it away. Maybe I just got a couple of lemons.

This GE ice maker is the one you want! aesthetically appealing and fast at producing ice. If you like Chic fillet or Sonic ice, this is for you.

4th ice maker I had bought for my wife, the other 3 different makes where return because they quit working, it seems to be doing a great job and the wife loves it