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Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 3,786 reviews
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    GE OPAL banshee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly. The ice is great but it randomly and regularly squeals like a banshee. Called GE support this morning and they told me to talk to Best Buy about their product. Needless to say I was shocked and will be calling Best Buy Monday probably just to be told to call GE about their product. …

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you contacting us with your review and being a valued GEA customer. We are sorry that your new Opal icemaker is causing a noise concern and can understand your disappointment. We would suggest to get support for your Opal Ice Maker, you will want to call 866-907-6718. Our team should be able to help you out. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Color me HAPPY!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ice…just the right amount of crunch to it. Makes ice very quickly and stays frozen. Glad i talked myself into purchasing.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there! We're thrilled to hear you're enjoying your purchase. The Opal Icemaker was designed to bring "the good ice" into everyone's homes. We're confident this unit will continue to amaze you. Thank you for choosing GE Appliances for your home! Julia@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good ice maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice machine so far, however its a little loud.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level
    Best Buy Employee

    Rated 4 out of 5 stars

    It makes a loud crank sound sometimes, works fine.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] ……………………………………………………………………………………….. yeah it works fine just the noise

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awesome Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but worth every penny. This machine has saved my summer, and has made me a hero amongst my family. Restaurant quality ice at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Great Machine

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great ice machine but always buy the Geek Squad. It’s super expensive to replace without it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and are so happy to hear you are pleased with your new Nugget Ice maker. It is so nice to have chewable ice on hand whenever you need it. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    JS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the ice nugget concept. Highly would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing Ice Maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Ice Maker. I have bought many ice makers from Amazon and none have lasted and are really slow at making ice. This one is amazing. We love sonic ice and this makes ice just like sonic. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it for a week, it's great so far. We pour snow cone syrup over a glass of this ice for a cold treat. I will update this if things change.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are loving your new icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Best Buy is AWESOME!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is awesome and is always my go to for any appliance or electronic needs. I went to the store in downtown Washington, D.C. for a pick-up order. The service was amazing, and the gentleman who helped me get the times into my vehicle was so kind and gracious, and did everything with a smile! I will ALWAYS go to Best Buy no matter where I am in the country. They are reliable. Dependable. And the quality is the best I have found.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Never out of ice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this icemaker when our other nugget icemaker went out. This icemaker keeps up with our 6 person family and makes the best ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nothing compares to this ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was ice before this machine existed, and now there is ICE. The chewable kind. The best ever. This machine makes it quick, efficiently, and quietly. Simply the best appliance in my house. Period.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    If you are looking for one you already know.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually wait a bit long to post a review but I love this thing! I had wanted the original but never got one then the opal 2 came out and I finally just ordered it. It’s expensive, it’s just an ice maker, it’s absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Helps my husband drink more water

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loves this ice maker. He uses it every day to make all his drinks more satisfying. He drinks a ton more water now.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    The kids love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick ice maker, the only thing is we have to keep fill the water to keep the ice

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thank you for sharing your feedback on your new ice maker. We're delighted to hear that the kids love it and that it produces ice quickly. Regarding the need to refill the water, it's a common feature in portable ice makers. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help. Enjoy the ice-making convenience! -Kacie@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great icemaker, solid!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, two gripes - noise (at times - otherwise, very reasonable and useless WiFi app (not sure why they put it in, can't do much with it).

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice is small and perfect. If you are familiar with Sonic ice, just like they. I hope it lasts longer than the last brand I purchased, Signa. Was junk. This one seems to be good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE this new ice machine that I purchased. Although being a bit expensive, I have used the you-know-what out of it daily and it produces the very best ice that I love, that tiny crushed stuff! Outstanding machine!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    perfect ice maker for the family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife when our fridge ice maker went out (don't buy samsung refrigerators boys and girls). We love it... great little ice maker!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nugget ice!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nugget ice is a game changer for us. Anytime we get a chance to go out to eat we always hope for nugget ice. Now we have that right at home!

    I would recommend this to a friend