Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 6408650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.
This summary was generated by AI based on customer reviews.
Perfect Ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this ice maker about a month, but I really like it. The ice is even better than Sonic’s and it’s WiFi.
I would recommend this to a friend- Pros mentioned:Ice quality
Ice Maker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you love soft ice this is definitely worth the price! make sure to get cleaner. i got mine off of amazon. 2 years and still works brand new!!
I would recommend this to a friend - Cons mentioned:Noise level
Nice little ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot but it’s kinda loud and even if I take one little scoop of ice out it runs for like thirty mins to refill that scoop
I would recommend this to a friend - Pros mentioned:Ease of use
It is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hope the way it makes the ice. It's easy to use easy to clean it next high school equipped in my family loves it. I need to everything
I would recommend this to a friend - Pros mentioned:Ice quality
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The opal ice marker is a wonderful product. If it could only connect to a permanent water source.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your feedback and suggestion. We use it to send off to our engineers and design teams so that they may look into ideas or changes for future builds. So your suggestion about the unit connecting to a permanent water source is very much appreciated. We hope you continue to enjoy your new Opal unit and if there is anything else we can help with in the future, please let us know. Sincerely-Dianna@GEA
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new ice maker. Works great in or outside. Use my phone to control it.
I would recommend this to a friend- Pros mentioned:Ice quality
Ice Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I love the new ice machine. Our ice on the refrigerator went out and this helps us not having to get the ice machine fixed right now.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are loving your new icemaker. We hope you continue to enjoy it and if there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
- Pros mentioned:Ice quality
Love the ice maker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice maker ever! It was easy to set up but it does take up a lot of counter space. It makes the best soft ice pellets and if you use a certain kind of bottle water, the ice is even softer. An ice chewers dream.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Design
Avoid GE Opal Ice Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this ice machine. Got it a few weeks ago and already having problems. We originally had the Opal original, which died after a year and a half. Love the ice it made so took a chance with the 2.0 model, hoping they had improved the design. This one, the 2.0, worked fine for a couple weeks, but now that we're a week out from the returnable date, it has begun making a terrible, groaning/screaming noise. We turned it off, gave it a few minutes, then turned it back on, seemed to run fine for a few minutes, then restarted with a really loud bang, like something was caught inside and hit the side of it. It's either really poorly designed or the manufacturing has been shoddy. I don't know, but I wouldn't buy another at this point. When it does work the ice is amazing, though. A shame, really.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi – We’re incredibly sorry that this has been your experience with this great ice maker. We understand how disappointing this must be and this is certainly not what we’d expect from this unit. We strongly encourage you to reach out to Opal for the best solution for that. You can contact them through their support line at 1-866-907-6718. Know that we’re here for you if you have additional questions. -Kacie@GEA
- Pros mentioned:Ice quality
ge profile opal 2.0
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ordered black stainless, order arrived with silver stainless. best buy corrected the error and provided a replacement promptly. love this machine, provides the best ice.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are happy that you love your Opal ice machine and they were able to provide the color that you preferred. Your review means a lot to us, and we appreciate you being a valued GE Appliances customer. Dianna@GEA
- Pros mentioned:Ice quality
Great Icemaker
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great. Fresh ice ready at all times. Just don’t forget to buy the filter.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - We're thrilled to hear you're enjoying your Opal Icemaker. This is a wonderful unit that brings "the good ice" into your home in a convenient way ensuring freshness with every beverage. We're confident this icemaker will continue to be an asset in your home. Thank you for choosing GE Appliances! Wishing you all the best. Julia@GEAppliances
- Cons mentioned:Noise level
Great ice, easy setup, kind of loud though
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice, easy setup, and like the wifi connectivity. Only downside is it is quite loud, luckily for us it is in our pantry so we can keep the door shut and not hear it.
I would recommend this to a friend - Pros mentioned:Ice quality
Worth the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this ice maker, it makes the best ice! Would highly recommend to others.
I would recommend this to a friend - Pros mentioned:Ice quality
Love this ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to returned the first one that was damaged, make sure to inspect the box and machine when you first get it. Cleaning can be a pain but it makes good ice!
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. But wish theres few updates on this product but overall. Easy and love it
I would recommend this to a friend - Pros mentioned:Ice quality
Best Purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order online. Delivered quickly without any issues whatsoever. Best ice machine. On the pricey side, but worth it if you live sonic ice!
I would recommend this to a friend - Pros mentioned:Ice quality
Best icemaker I have used.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the most used daily appliance I have at my house. I never thought I would use ice daily when I only had the icemaker in the fridge. The ice produced is very premium and soft. My family loves it.
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget ice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker! You have to clean it on a regular basis but if you do it is wonderful!
I would recommend this to a friend - Pros mentioned:Ice quality
Dat gööd ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The marketing material calls it a “beverage enhancer”. It actually unironically is lol. Great ice, been a month or so and still reliable. 10/10
I would recommend this to a friend - Pros mentioned:Ice quality
Best ice maker!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my dad for his birthday. He said this is his favorite gift he has ever received! Set up was super easy, cleaning is easy and it's not loud at all. The ice is perfect! Definitely recommend!
I would recommend this to a friend