Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 6408650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
would highly recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love, love, love, love, this product. second time purchasing this. first time bought it for a gift for someone & recently bought this for myself, fresh & great tasting ice!
I would recommend this to a friend - Pros mentioned:Ice quality
Ice Heaven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this machine!! It’s like having Sonic ice in my kitchen 24/7!! We refill the side tank daily because we use so much!
I would recommend this to a friend - Pros mentioned:Ice quality
Ms
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my ice! Have reccomended to all my friends and family!
I would recommend this to a friend - Pros mentioned:Ice quality
Great gift.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my husband for Christmas. We have been wanting it for awhile so I got it for him and he has spent two days making ice to stock the freezer. The machine itself is quite and has done a great job. Everyone loves the ice.
I would recommend this to a friend - Pros mentioned:Overall performance
DREAM COME TRUE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST I HAVE MADE IN LONG TIME !!!!! WOULD BUY ALL OVER AGAIN , BEST PROUDUCT OUT THERE !!!!!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Go with 2.0!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my nugget I’ve machine! I’ve had it for over a year & don’t go a day without using it. Setup is super simple.
I would recommend this to a friend - Pros mentioned:Ice quality
Awesome ice maker!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker. Better than sonic ice lol. There are 5bof us in the house and it's kept up no problem. Would highly recommend!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there! Thanks for taking the time to share your experience with us. We're thrilled to know you're enjoying your purchase. We're confident you will continue to love this unit. Thank you for choosing GE Appliances! Julia@GEAppliances
- Pros mentioned:Ice quality
Love the sonic ice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved my ice maker till it died just 2 days ago. Thankfully I purchased a warranty. But it was used all day everyday so it definitely got used alot
I would recommend this to a friend - Pros mentioned:Ice quality
Love this ice maker!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The nugget ice is great! It does produce a good bit, but not enough to fill two 32oz cups at once. I would still purchase again! ❤️
I would recommend this to a friend - Cons mentioned:Price
Amazing, yet pricey
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Would only be better with an automatic dispenser for hygiene reasons, but cleaning system is great - provided the price doesn’t run you off
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to leave your feedback. We are thrilled that you are liking your Opal portable ice maker and it’s working great for you so far. We appreciate your suggestion as well as we use this to send to our engineers and design teams so that they may use this to improve or make any changes to future builds. If you need anything in the future, please reach out and let us know. All the best! Dianna@GEA
Damaged item, can’t even use it “excellent” condit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give 0 stars I would. This item was delivered to me looking like this… it was supposed to be open box excellent condition. First of all the box was not even fully closed, the ice maker was not wrapped or protected in any way. When I took the product out I noticed the water tank had water droplets in it and was cracked! Called customer service and after 30 minutes on one call and 10 on another all that was solved is I can bring it in to return it or exchange it… this should never have been sent to me like this. And the fact that I can’t talk to anyone at the store to confirm this item so in fact there so I don’t. Waste more time is absurd.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. To best address this concern, please contact the Bestbuy.com customer service department, or call your local store.
- Pros mentioned:Ice quality
Great Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This s a great ice maker. It started making ice within about 8 to 10 minutes, filled the bin on a couple of hours. Not noisy as I had read in some reviews. Very happy with it so far, and my wife loves the ice.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Great Ice - Horrible Noise.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what this thing costs, I am super disappointed. Biggest complaint is the noise. For the most part, the noise isn't bad. But occasionally as this thing cycles it sounds like it is someone dragging their fingernails across a chalk board......only much louder. I thought maybe the unit was defective. I exchanged it for the same model. Nope.... the second one does the same thing. It doesn't do it all of the time, but at least 3-4 times a day for several minutes at a time. Thought the Remote app would be nice, as you can set a timer when it runs. Problem is that since it is constantly recycling ice, you end up leaving it run 24-7 to make sure you have ice when you want it. So kind of a useless feature. Like the nugget ice, but there has to be better options out there. So far Best Buy has treated me right as far as returns and service.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for taking the time to leave a review on your Opal. We can understand how this would be frustrating to hear. A squeaking noise would be considered normal. This happens when ice builds up around the mechanisms of the unit and it needs to defrost. Good thing is, the defrost cycle is automatic and takes about 10 to 45 minutes. You can take a look at an article on our website titled OPAL ICE MAKER - NORMAL SOUNDS for more information. Hope this is helpful! All the best. -Michael@GEA
- Pros mentioned:Ice quality
Amazing ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The entire family loves our ice machine! We are very pleased with the quality and overall product.
I would recommend this to a friend - Pros mentioned:Ice quality
Best Ice Maker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love out ice maker. It is quiet and makes enough for us and remakes the ice fast.
I would recommend this to a friend - Pros mentioned:Ease of use
Nugget ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nugget Ice machine was easy to set up and start making ice. Absolutely love it!
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave your review and choosing us for your purchase. We love hearing that you will be enjoying that famous nugget ice conveniently anytime you want. Will be perfect for those nice cold summer drinks!
- Pros mentioned:Ice quality
ice ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little skeptical with all the bad review but i seriously love this ice maker...Thank god we bought a pallet of distilled water. I probably put a gallon of water in it everyday.. it keeps up with my family of 4
I would recommend this to a friend - Pros mentioned:Ice quality
Crushing sensation!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine is incredible, their nothing like small pieces of crushed ice. Ice made in 20 minutes or less My wife loves it.
I would recommend this to a friend - Pros mentioned:Ice quality
Unbelievably Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the Perfect ice maker. Better than crushed ice! Who knew ICE could make such a big difference..and this one truly does.
I would recommend this to a friend - Cons mentioned:Noise level
Great ice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had bought this years ago. Totally addicting! Most reviews say this model is noisy, but I don’t find it to be very loud at all. And what noise it makes is only for a short period when it is making ice.
I would recommend this to a friend