Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,786 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, makes ice very fast, love the side tank, and makes better quality ice than our previous ice maker

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works like advertised but wish it Stayed cold

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says…I wish it would keep ice cold but doesn’t. The ice will melt and keep the ice reservoir full…kind of a back up system or way for machine to recycle the water to keep making ice…. so I scoop top 2 layers of ice only that seems dryer…. Put in zip lox bags and store in freezer…then I don’t use it until I need to make more.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice option

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes ice fast. Its also great to habe nugget ice. Pretty quiet amd always have ice wuen i need it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite thing my husband has ever purchased for me. I love nugget ice. If you love Sonic and Thornton's ice this machine is a must.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the Product but HATE the Warranty Service

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the icemaker while it lasted which was about 7 months... It's still under warranty but the warranty service is absolutely the worst in the industry. I finally got the exchange submitted in August and I'm STILL waiting on a replacement as of 11-03-21

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Nugget Ice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ice efficient and there is no issue with assembly.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thanks so much for your purchase! This is definitely the "Good Ice" we are glad to hear it is part of your life now. If you have any questions in the future, please let us know. We are here to help! Joyce@GEAppliances GE_Appliances

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    No one needs one but it's super cool!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one needs one but it's super cool! I did it for my father in-law. I think it's super over priced but Best Buy made me a deal. I mean it's an ice maker come on. :)

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice chips

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice machine for ice chips - perfect for cocktails and if you are an ice conniseur (sp?). Dont forget to clean it at least monthly.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Needs a few improvements

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product and a loud at times and water does leak from bottom into tray each time it’s opened.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice taste great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My water is terrible refrigerator, icemaker ice, taste terrible this icemaker I can use my filtered water in the ice taste great

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - it’s awesome that you’re able to create great tasting nugget ice in your Opal Ice Maker! We’re pleased that you’re able to use filtered water to get the taste you like in your ice and will be sure to share this positive feedback with our design and engineering teams. Have a great day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance! Fresh ice at your fingertips. Customer service was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice ice baby

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonic ice what?! This is amazing and worth every penny! It’s quick to produce ice!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly out of the box. Easy to set up and install. Does make noticeable noise while running, enough to be noticed and sometimes distracting but not any more than a refrigerator makes.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Pricey but worth it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People is always talking about this ice maker when they come over for parties. I encourage them to get one

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nugget ice maker is great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. It’s perfect. Really fast. Cup of ice in minutes after starting it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awesome crunchy goodness

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly makes “the good ice”. We all love it! Our freezer ice maker may never be used again.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice all the time

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have! Love having ice available all of the time. Love love the nugget ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The best ice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything we wanted and more. We use this device daily and no going back to regular bullet ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing ice machine!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ice machine ever! If you like sonic ice then you will LOVE this . Worth ever dine!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello – we’re thrilled to hear how much you’re loving your new Opal Ice Maker and that it’s delivering that perfect nugget ice for you! Your satisfaction means a lot to us, and we’ll be happy to share your positive feedback with our design teams. Feel free to get us touch anytime if there is anything we can assist with in the future. Have a great day! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! This ice machine does everything we need it to and gives us that delicious crunchy ice!

    I would recommend this to a friend