Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- |
- SKU:
- 6408650
Customer reviews
Rating 4.4 out of 5 stars with 3777 reviews
(3,777 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Rated 4 out of 5 stars
Nice unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit…works great except WiFi is difficult to set up. Makes ice fast!!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there,
Thank you for taking the time to review your ice maker. We're glad to hear that it works well. Our apologies to hear that the WiFi is difficult. For WiFi assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET. They'll be happy to help. Let us know if you have any other concerns. Mike@GEA
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Should’ve bought it years ago
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever! We live in Las Vegas and the summers get hot. This machine puts out enough ice to keep the drinks cold all day long. We love that it’s quiet and the ice is perfect.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Love me some sonic ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can i say, it makes Ice like sonics. Can't go wrong with that. Wish the container held more though. IF you dump it in an ice bin in your freezer it just all freezes and clumps together.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great ice maker!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great sonic ice. It produces it fast and even though it can’t keep ice frozen. It will drain the melted ice and refreeze it. Wish it had a bigger water tank.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great Ice Maker!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker. It works very quickly. My daughter has one just like it. We liked hers do much that we bought our own.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - we are so pleased that you’re happy with your new Opal Ice Maker. We’re confident your families will be able to enjoy delicious nugget ice for years to come and want to thank you for being a part of our GE Family! All the best. Lauren@GEA
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
I understand why it’s called the “good” ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. Ice is made super quick, it has a great texture and it’s fun to use in cocktails. I understand why opal ice is referred to as the good ice!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Would recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the nugget ice. So glad we bought this. The total tech sale was a nice bonus!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - The Opal Icemaker is a one-of-a-kind unit, and we are thrilled you appreciate it. We're confident you'll continue to enjoy "the good ice" in your home. Thank you for choosing GE Appliances! Take care. Julia@GEAppliances
- Cons mentioned:Reliability
Rated 2 out of 5 stars
Only lasted 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great when it was working. But it died after 2 yrs. If it lasted longer, it would have been worth the purchase But it's pretty expensive to only last 2yrs.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We apologize for the difficulty you've had with your Opal ice maker and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. -Vikki@GEAppliances
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice maker. It will make a full bin of ice in a few hours and I really enjoy the nugget ice.
I would recommend this to a friend Rated 5 out of 5 stars
Supervisor
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good quality I buy for more the 2 years and still work good
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ice quality
Rated 4 out of 5 stars
Great Ice Machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes good ice. There is a break in procedure prior to use that takes a little time to set up and execute.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we love it. Makes ice fast and way better then our last one.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Awsome product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how quiet it is and how efficient. Doesnt take up much space.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Love!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a wedding gift and I absolutely love it! It works well. It’s kind of noisy but it doesn’t bother me at all.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there,
We appreciate you reviewing your ice maker. It's awesome to hear it was a wedding gift! We're glad to hear you love it despite it being a bit noisy. If you experience any trouble, let us know and we'll be glad to help. Take care! Mike@GEA
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
So convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Quick and easy. Just pop water and go about your day!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Nugget Ice Maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift to wife. Kids love the ability to eat the ice. "Sonic' type ice in the home ask the time
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Works beautifully
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully about this for my son and daughter-in-law for a wedding present. They absolutely loved it.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello-Thank you for taking the time to leave your review and choosing us for your gift purchase! What a great choice! We are happy to hear that so far, the happy couple is enjoying it and hope it continues to be a great addition to their laundry space. We are here if there is anything else you need in the future. All the best! Dianna@GEA
Rated 5 out of 5 stars
Great product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for almost a tear and still love it. Sometimes I do get air gaps and have to attached and detach the water tank and it is a little noisy but its normal.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend- Cons mentioned:Noise level
Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly out of the box. Easy to set up and install. Does make noticeable noise while running, enough to be noticed and sometimes distracting but not any more than a refrigerator makes.
I would recommend this to a friend Rated 5 out of 5 stars
GE ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice maker works great no issues just keep clean use filtered water works like a charm everyone can’t stay away from crushed ice
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend


































