Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 3,786 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great ice maker

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is the best thing I’ve bought in a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice maker!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great sonic ice. It produces it fast and even though it can’t keep ice frozen. It will drain the melted ice and refreeze it. Wish it had a bigger water tank.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    I understand why it’s called the “good” ice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Ice is made super quick, it has a great texture and it’s fun to use in cocktails. I understand why opal ice is referred to as the good ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great luxury ice machine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, i been wanting one of this for a while and no regrest, great ice nuggets like the hospital at home

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are enjoying your new icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great Ice Machine

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes good ice. There is a break in procedure prior to use that takes a little time to set up and execute.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice ice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes good ice but it takes awhile to produce a nice quantity and it can be loud at times and I have only had it for a month

    I would recommend this to a friend
  • Cons mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Great ice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do if you stsy on top of maintenance

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Portable ice maker

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend of my daughter’s had one and my daughter was wanted one. She loves how compact it is and doesn’t take up much space.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad this ice maker is the perfect size for your daughter. It's a pleasure having you all in the Profile family and we appreciate the review. Take care. -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sonic ice at home

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice maker. Easy to set up and start making iceSonic

    I would recommend this to a friend
  • Cons mentioned:
    Noise level
    Best Buy Employee

    Rated 4 out of 5 stars

    Nugget Ice Maker

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing product besides it makes a noise when defrosting

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate the time you took to share your review. We are happy to hear you are pleased with your purchase. The nugget ice is truly amazing! Enjoy! If you have any questions, please let us know. Thank you! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Love the Ice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the ice when it is fresh. If it sits it seems to clump together. Overall happy with this machine, despite the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    love the ice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Ice ever. Produces a lot. Occasionally have to “reseat" the water tank or make sure the tube isn't crimped if the ice isn't making, but that's more user error i believe

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice machine works phenomenal. A true lifesaver wants our ice maker broke on our refrigerator.. highly recommended buy

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- We appreciate you taking the time to reach out to us with your feedback. We are happy that so far you are loving your Opal nugget icemaker and we are confident that you will continue to be pleased with this unit and the famous nugget ice it makes for a very long time! We are here though if you need anything in the future. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nugget ice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! Even after shutting it off at night there is still some ice in it in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Super swag

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good ice maker, I picked it up in store and continually makes ice around the clock.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Family loves their fancy ice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an anniversary gift. The wife loves it and so do the kids. Also the lady at the store who helped me was super sweet, knowledgeable, and outgoing.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Absolutely worth the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is worth every penny. It makes those awesome pebbles ans the taste is great. Really happy with this purchase

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings,

      Thanks so much for taking some time to review your ice maker. We're so glad you're able to experience the pebbles of joy everyone loves! This is a top product to have in any home. Wishing you well! Mike@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a great upgrade. not having to refill it as often as our previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice Machine I’ve owned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the older model also. This one is far better. Makes ice faster, the resevoir holds more water, its quieter. Love it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are loving your icemaker. Your review means a lot to us and lets us know we are on the right track with this unit. We hope you continue to enjoy using it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ice maker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker was easy to set up and use. Works great.

    I would recommend this to a friend