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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 3,786 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice for all occasions!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes perfect ice! Never have to wait, the ice bin is always full! Its a quick machine and is very solid and built well. Its quiet and its definitely my favorite appliance I own!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Totally awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, chewable ice all day,akes ice constantly and doesn't ever quit

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Price

    Rated 1 out of 5 stars

    Ice Junky

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 02 11 2024..$656.00..Last night 09 09 2024 machine began making noises like a cat in heat. It stopped after about 3 min..This am it started again. This am it didnt stop. We unplugged the unit but it continued to squeal..Finally stopped but now we are scared to leave it running while we are away..Think long and hard before you spend your money on this machine. Its not worth the money..

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand how difficult and concerning it must be to have your ice maker making this noise. We strongly encourage you to contact Opal directly at 1-866-907-6718. They will best be able to get this matter remedied and get your unit working as it should! GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    sheena howell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it and easy to set up and use. Always have ice at your hands never having to worry

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - thanks for taking the time to write a review! We’re thrilled to hear that you’re loving your new Opal Ice Maker and that it has been both convenient and hassle-free to use. It’s great knowing you always have delicious nugget ice on hand whenever you need it, and we’re happy to know you think so too. If you ever have more feedback or need assistance in the future, please feel free to reach out anytime. Thanks for choosing GE Appliances for your home! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Perfect Nugget Ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and not much maintenance needed. Its just like sonic ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice maker for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best counter top ice maker I have ever owned. Keeps up with no troubles

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice maker ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little ice maker. It’s quiet, efficient and makes an amazing amount of ice in a very short time.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I imagined make more ice was made. It is awesome ice.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are enjoying your new icemaker. This unit is one of our favorites. It's warming up outside and we're glad you can count on GE Appliances to keep you cool! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great product, missing accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this machine and use it daily! It has been perfect for us. The only negative is it did not come with a drip tray!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice please

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant beat this ice maker. Lots of ice, wifi and kept up with the family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ♥️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love it!! We have bought three of them( for family)♥️ and thinking of a fourth one.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - thanks so much for your kind words and positive feedback on your Opal Ice Maker. We’re thrilled to hear how much you love your ice makers and that they have been such a hit with your family! We’re confident you’ll keep enjoying that delicious nugget ice for years to come. Feel free to reach out anytime if there is anything we can help with in the future! Stay cool. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes the best ice and it is a very quiet machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Bite size cubes in a flash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Makes perfect sonic bite size ice. Surprised how quickly (15 min) it takes to start seeing ice. Bin stays cold and keeps ice solid. Very impressed. Recommend

    I would recommend this to a friend
  • Cons mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Happy mom.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this gift for our mom for Christmas. She is over the moon. Quite a few cleaning steps before you can make your own ice but as of right now, she's loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. Like sonic ice, but ir at home. Keeps up with our demand.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great crushed ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful We love the ice this machine makes. It takes about 15-20 minutes and then keeps on going till u shut off machine

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - we’re so happy to hear that you’re loving your Opal Ice Maker and the great nugget ice it makes! Thanks for sharing your feedback and for being a part of our GE Family. Have a wonderful day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    If you love Sonic ice you will love this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my favorite purchase of the year! I have a bowl in the freezer so that I can make a bunch at once and keep it in the freezer for easy access before and after work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ice all the time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine. Easy to put together. It is able to keep up with our family of 5 and it even made it through a birthday party party with out running out of ice

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice Maker!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker. It works very quickly. My daughter has one just like it. We liked hers do much that we bought our own.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - we are so pleased that you’re happy with your new Opal Ice Maker. We’re confident your families will be able to enjoy delicious nugget ice for years to come and want to thank you for being a part of our GE Family! All the best. Lauren@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awesome ice maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought three of them at Best Buy. After the first I bought for myself, I bought two more for my sons. The ice is great and machine works flawlessly.

    I would recommend this to a friend