Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 6408650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has worked as advertised. Would recommend this product to others. Ito little pricey., but worth the money. If you enjoy chewing on ice buy this machine.
I would recommend this to a friend - Pros mentioned:Ice quality
The best ice machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine all my family have one love love it
I would recommend this to a friend - Pros mentioned:Ice quality
Best ice maker I’ve had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had about a month with it and used it at a get together with family (4 adults and 3 kids) and it did great. Ice is soft and really good at cooling drinks fast.
I would recommend this to a friend - Pros mentioned:Ice quality
gift for ice lovers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."The Best Gift Ever" is what my wife told me. Produces ice in a matter of minutes. Fills automatically. Looks Great on our Bar. Guest enjoy it as well.
I would recommend this to a friend - Pros mentioned:Ice quality
Highly recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality and taste of the ice chips is 10/10. Highly recommended.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice Maker is Golden
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice machine, would be better if it had a cooling mechanism to keep the ice cooler, produces a steady stream of ice and is easy to refill the water container.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice makers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of these now and the both work great. We have small ices makers in our refrigerators and these help keep us from running out of ice
I would recommend this to a friend - Pros mentioned:Ease of use
Ice Ice baby
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice machine, easy to use, and it’s good quality my wife loves it
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves the Sonic ice this counter size ice maker makes the same style ice works perfectly just as described I highly recommend for the price it's awesome
I would recommend this to a friend - Pros mentioned:Ice quality
Ice Machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice machine. Does really small ice and it works great.
I would recommend this to a friend - Pros mentioned:Ice quality
Really good so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the ice maker. It does everything i need of it.
I would recommend this to a friend - Pros mentioned:Ice quality
That nugget ice tho!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best nugget ice maker you will ever find!! Little pricey but so worth it!!
I would recommend this to a friend - Pros mentioned:Ice quality
Opal 2.0
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even know we needed it!!!! LOL!SERIOUSLY THOUGH IT IS AN AMAZING APPLIANCE
I would recommend this to a friend - Pros mentioned:Ice quality
Excellent product !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love this ice machine, it’s quiet, as long as it has water, it makes ice, the pellet shape is so much nicer than the cubes or bullets, wish I had bought it sooner!!
I would recommend this to a friend Trash Product in a Pretty Shell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a younger tech-savvy guy, I thought this high-end ice maker would be a great addition. Instead, I got a glorified paperweight with LEDs. Let’s start with the Wi-Fi setup it’s absolutely useless. I tried every trick in the book: resetting the machine, switching Wi-Fi bands, updating firmware, uninstalling/reinstalling the SmartHQ app. Still nothing. GE’s app is buggy garbage, and support just sends you generic copy paste replies. The design is flawed too. The lid is finicky, the sensors act up constantly, and the side tank is awkward to fill and doesn’t sit right. The noise level is higher than expected, and don’t even think about using it in a quiet kitchen or small apartmentit hums and clicks like it’s fighting demons inside. Reliability? Within the first week it started having random shutdowns. No error messages, no warningjust shuts off. Then the machine began acting like it’s full when it’s clearly not. Restarting it became a daily ritual. Not what I signed up for with a $600+ appliance. Bottom line: Don’t let the sleek look fool you. GE slapped a nice finish on a product that barely functions. The “smart” features are broken, the machine is temperamental, and for this price, I expected excellencenot endless headaches. I’m returning this overpriced boat anchor and advising everyone to look elsewhere. GE really fumbled hard with this one.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Given the issues you had with your Opal ice maker, we'd very much like to review your situation. If you still have the product, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, and a copy of your review. -Vikki@GEAppliances
- Pros mentioned:Ice quality
Best ice maker!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have tried other ice makers but nothing compares to this one!
I would recommend this to a friend - Pros mentioned:Ice quality
Best ice marker
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best ice marker out there i know it might be on the pricey side but its so worth it
I would recommend this to a friend - Cons mentioned:Cleaning, Noise level
Loud, a little slow & needy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud and a little too much maintenance required. Ice is good if you have the time.
No, I would not recommend this to a friend - Pros mentioned:Ice quality
Perfect Soft Ice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is very picky with the type of ice she likes, and she love the ice from this machine. It’s the soft ice.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to reach out to us with your feedback. We are happy that so far you are loving your Opal nugget icemaker so far. We also love the small nugget ice it produces! We hope it continues to work great for you. We are here though if you need anything in the future. All the best! Dianna@GEA
- Pros mentioned:Ice quality
Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good buy for my family of 5. The kids love it .
I would recommend this to a friend