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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,780 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Perfect ice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of my favorite purchases ever. I love, love, love my ice maker! Keeps ice constantly with just filling the reservoir every few days.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than i anticipated, just wish it had an option to connect a water source like my fridge included.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this machine has worked flawless. There is not one thing I can say bad this far. It does exactly what it’s supposed to and as stated.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. No need to go buy the soft ice from Sonic anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girlfriend loves the small ice it makes and she uses it daily and hasnt had a problem with it yet

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thanks for your sharing your experience with your GE Opal icemaker. We're happy to hear that your girlfriend is enjoying this awesome machine! Reach out to us if you have additional questions. Cheers! - Don@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love this unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Restaurant grade ice at home! 100%Satisfied. Really enjoying this summer!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - thanks for sharing your feedback! We’re happy to hear that you’re loving your new ice maker and enjoying restaurant quality nugget ice at home. Your satisfaction means a lot to us, and we’re honored to have contributed to your summer enjoyment. If there is anything we can assist with, feel free to reach out anytime. Have a great day! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy to set up, and works awesome! Love the "good ice" anytime I want!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Fast and easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple to figure out and makes that perfect Sonic ice we all ❤️.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings - Thank you for your feedback! We're delighted to hear that your ice maker has been fast, easy to use, and capable of producing the perfect Sonic ice that you love. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your ice maker and that delightful ice! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    I LOVE this ice maker

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this product. Produces ice very fast. Great quality small chunks that make up the “good ice”. My neighbors even come over to get bags of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Love this

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love this. Use this every weekend, pairs great with my bartesian drinks

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best little nugget ice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my goodness! This is a great ice machine that makes the best snow type nuggets. We use it 24/7. If you are thinking about it...just get it...you won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    ICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love it.... Make ice really quick & that's the best kind of ice

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Nugget ice maker ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Nugget ice maker ever. If u like small ice that’s fun to chew on and keeps drinks cold this is it!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Quite machine. Makes delicious chewy ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love my ice machine. Love the small ice it makes and the amount. For a family of four it makes enough ice for all of us. We’re never running out of ice now.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice machine. The machine looks great, fast ice, very chewable and the machine doesn’t make that much noise. The whole family loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Perfect Ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes the perfect nughet ice. Even begter than Sonic’s. Machine kis large/bulky, but produces ice fast.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Good day,

      Thanks for sharing your thoughts with us. This ice maker has quickly become a favorite product with our consumers. We're happy to see that you're enjoying the quality of ice it produces. If there's anything you need, we're here anytime to help. Best wishes! Mike@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice Maker!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice maker. The ice is like fountain soda ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Feed the Need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves chewy ice. This does the trick. It’s a little expensive but it’s worth it. Keep the reservoir filled with water and the machine will constantly put out ice.

    I would recommend this to a friend
  • Cons mentioned:
    Cleaning, Noise level

    Rated 1 out of 5 stars

    Horrible Product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Jan. 7, 2023 and It is HORRIBLE!!!! DO NOT BUY THIS PRODUCT!!!! Not only does it make terrible sounds, I have to clean it every week even before the cleaning light is on. I have only used distilled water and it still is high upkeep. Very pricey when you pay 1.40 per gallon of water. I have kept it clean and done everything right and it has mildew that is along back side and in water reservoir only. Not in tubes and not is side tank. Just the part after it goes through the machine. Do yourself a favor and purchase a self cleaning ice maker.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for taking the time to leave a review. We're sorry to hear that you're not having the best experience with your ice maker. Some noises are to be expected with this machine; however, if you feel the sounds are abnormal, we recommend contacting Opal Support for the options available under the one year limited warranty. All the best. -Don@GEA GE_Appliances