Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 6408650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Meh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it 5 stars for looks. Functionality is a 3-4, takes really long to start producing ice and uses tons of water very quickly. Its not really loud, but it isn't quiet either. Easy to put together and clean. Luckily I have tons of counter space cuz this thing would overpower a small space. Nothing about really screams worth the money - time will tell.
No, I would not recommend this to a friend - Pros mentioned:Ice quality
Ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. Would recommend to any one who likes sonic ice
I would recommend this to a friend - Pros mentioned:Ice quality
Dont forget to clean it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for nugget ice. it's a bit of a pain to clean every week but still worth it.
I would recommend this to a friend - Pros mentioned:Ice quality
Ricky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great family loves it thanks. All our guests want to know where we got it so we sent them to the store thanks
I would recommend this to a friend - Pros mentioned:Ice quality
Best ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker so far! It takes a while for it to fill at first
I would recommend this to a friend - Pros mentioned:Ice quality
People Pleaser!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my favorite thing in my entire kitchen! Use it every day and when guests come over they love it too!
I would recommend this to a friend - Pros mentioned:Ice quality
Opal Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this ice maker... makes the famous soft ice and does it perfectly great purchase if your addicted to soft ice like my family is. you wont regret it
I would recommend this to a friend - Pros mentioned:Ice quality
Love pellet ice!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this machine! Our fridge ice machine freezes all the time so we couldn’t wait to get this one and so glad we did!
I would recommend this to a friend - Pros mentioned:Ice quality
Love
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i absolutely love this ice makerI drink so much more water by having sonic ice
I would recommend this to a friend - Pros mentioned:Ice quality
Grrat purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. Love this icemaker. A great addition to my kitchen.
I would recommend this to a friend - Pros mentioned:Side tank
Anonymous
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!! And a must have is the side tank!!!!!!
I would recommend this to a friend - Cons mentioned:Noise level
Works just fine.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of noisy and there’s no insulation so the ice is constantly melting making it very inefficient.
I would recommend this to a friend - Pros mentioned:Ice quality
My favorite portable Icemaker.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my favorite portable ice maker I have ever owned. Everyone that comes to my house goes straight to the icemaker. We all love to eat ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Gotta make the wife happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once the starts rolling, my wife has been in Haven. So I guess it’s safe to say it’s worth every penny.
I would recommend this to a friend - Pros mentioned:Ice quality
Real cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, make sure when you transport it you keep it upright. But this thing is incredible. Yummy sonic ice
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
- Cons mentioned:Cleaning
TERRIBLE ICE MAKER
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE has the WORST customer service, the ice machine stopped making ice. Like a dummy somehow I overlooked buying the protection plan from Best Buy. The ice maker was still under warranty and got a huge!! run around trying to get a replacement. The customer service person I first spoke with at GE was telling me to do all these things to troubleshoot that aren’t listed in the owners manual, second person I spoke with was far more reasonable and helpful, but still had a bunch of hoops to jump through. I bought this thinking spending this amount of money it would last. Cleaning is a LONG process and needs to be done every 8-12 weeks and the machine has to sit for 18 hours. The machine is heavy!! I’m sorry I bought it!! It looks really nice, but ultimately who needs a $550 paperweight? When it was working it was great, GE knows there is a problem with this model and when you call customer service it’s bad.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about your experience with your Opal ice maker . Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers along with a copy of this review.
- Pros mentioned:Ice quality
Sonic Icr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item works as advertised. My wife loves it since she loves the Sonic ice!!
I would recommend this to a friend - Pros mentioned:Ice quality
Best ice!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had it for 14 months, still working like a charm. We use it all day every day, and turn it off at night.
I would recommend this to a friend - Pros mentioned:Ice quality
The best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great soft ice maker!!! I’ve had 3 others and they can’t compare this one. I love it!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - thank you for sharing your positive feedback! We’re glad to hear how much you’re loving your Opal Ice Maker and that it is making the best nugget ice. Please feel free to reach out anytime if there is anything we can assist with and have a great day! Lauren@GEA
- Pros mentioned:Ice qualityCons mentioned:Price
Only worked for 4 days. :(
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so DISAPPOINTED! I love the nugget ice and it worked great for 5 days and it will no longer draw water from the tank. It still works if I pour water into the onboard basin, but that's not what I paid for. There are tons of ice machines that require constant water additions that aren't this expensive. I'm returning this weekend. The packaging on this one appeared repackaged and I'm not surprised. I feel like I probably received a return but judging from the latest reviews I guess I'll have to find another ice maker.
No, I would not recommend this to a friend