Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 6408650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Love My Cubes!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine is fantastic!!! Makes such wonderful little cubes!! I absolutely love it!!~
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for being a GE Appliance customer! We appreciate you taking the time to reach out to us with your feedback. We are happy that so far you are liking your Opal nugget icemaker and we are confident that you will continue to be pleased with this unit. We are here if you need anything in the future. All the best! Dianna@GEA
- Pros mentioned:Ice qualityCons mentioned:Noise level
Loud ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but it is a little too noisy but really like the ice
I would recommend this to a friend - Pros mentioned:Ice quality
Love the ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot plug into water supply directly is the only downside but love the ice!
I would recommend this to a friend - Pros mentioned:Ice quality
Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes lots of ice really quick & ice is just like the Sonic ice ! We love it & definitely would recommend this ice maker .
I would recommend this to a friend - Pros mentioned:Ice quality
Ice Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had it very long or might be 5 stars. So far very happy with it.
I would recommend this to a friend - Pros mentioned:Ease of use
Best ice maker ever
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best kitchen appliance I have purchased so far. Easy to use and clean.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- thank you for your feedback! We appreciate you being a valued GEA customer and are happy that you are impressed with your new Opal icemaker. We hope you continue to enjoy it and the famous nugget ice for many years. If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Ice quality
MUST HAVE
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why there are any bad reviews - this is the BEST ice maker in the market for the price. Purchasing another one for my grandma!
I would recommend this to a friend - Pros mentioned:Ice quality
Sonic Ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this machine. It works well, and the nugget ice is the best out there. Just like going to Sonic.
I would recommend this to a friend - Pros mentioned:Ice quality
Countertop ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice machine for chewy ice, just what we needed. Makes ice relatively quickly.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your feedback. We are happy that your new icemaker is making you great ice quickly. We hope you continue to enjoy using it and it becomes a fast favorite in your kitchen space. If there is anything else you need, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Ease of use
Great Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. Runs pretty quiet and easy to clean.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Worth the hype, great product easy to clean and set up
I would recommend this to a friend Perfect Nugget Ice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned the original Opal before they were GE branded and it was great, but there were some design flaws and eventually descaling with vinegar no longer worked. Bought this new version and so far it seems easier to clean, is quieter, and havent noticed any mold/slime build up. Been cleaning once a month with vinegar.
I would recommend this to a friend- Pros mentioned:Ice quality
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how I can turn on using my phone really makes ice that lasts the whole day if you leave it in the bucket.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello. We're happy to hear that you are loving your ice maker, and all of its great features! Thanks for the review, and should you have any additional feedback, please reach out to us!- Kianna@GEA
- Pros mentioned:Ice quality
Awesome Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Ice Maker! Makes crunchable ice as advertised! Little water(we use filtered water) makes BUNCH of Ice. Love it!
I would recommend this to a friend - Pros mentioned:Ice quality
Ice ice well you know the song
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! Cannot believe how amazing this ice machine is. I was skeptical at first for sure. Would totally recommend. It’s pricy but worth it.
I would recommend this to a friend - Pros mentioned:Ice quality
Love it!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. We use it everyday. The grandkids love it.
I would recommend this to a friend - Cons mentioned:Noise level
waster of money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this ice maker was a complete waste of money. About 6 weeks before we had had it a year, it started making a terrible grinding noise( apparently a common issue). We reached out to GE, and after a lot of back and forth, we were asked to film the noise. So we did. Then they finally decided that they would send us a "new" machine with no warranty. once it was received, we sent the other one back. After 6 days with the "new" ice maker, it started telling us to add water, and would not make ice. we learned this is ask a common problem with this machine. clearly we were sent a refurbished machine instead of a new one. Since we were without a warranty, we donated the ice maker to Goodwill and vowed to never purchase another GE product again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you bringing this matter to our attention. We're sorry that you had this experience with both of your ice makers. We'll let our team know of this for future consideration and we understand your decision to donate the unit. We hope to have the opportunity to earn your trust in the future.
- Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in Aug 2022 and has been working great. Ice is nugget size and not hard on the teeth.
I would recommend this to a friend - Pros mentioned:Ease of use
Great ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this ice maker , nice and easy use and looks good too!I would recommend this product!
I would recommend this to a friend - Cons mentioned:Cleaning
high maintenance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item because I saw reviews on youtube that this ice machine like all others eventually develop black mold and it is impossible to clean jt.
No, I would not recommend this to a friend