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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,780 reviews
  • Rated 5 out of 5 stars

    Many improvements over previous versions.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a major improvement over the previous versions. The pull out is much better for access to the ice. The button controls work much better. It is a little quieter than the previous model also. On the previous model there is no way to clear clean the cooling vents easily. The new model has improved air flow thru 2 side vents. With this model I covered the air intakes with magnetic PC air filters. Congrats to GE for doing a good job of improving it since they took it over.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, this ice machine works beautifully!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love the ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes enough ice for our family. Nice night light as well

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the crunchy ice this ice maker makes. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase - produces ice as stated in the description. No more trips to Wawa.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes the perfect nugget of ice. Great for smoothies.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice machine ever…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product…it was a x-mas present but my wife couldn’t wait so I gave it to her early. We can’t stop using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 3 out of 5 stars

    The Ice is worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ICE.. just a some cons. there shouldn't be cons for the price. It is a heavy machine so I added soft rubbers on the bottom to make it easier to slide out form under the cabinet. Another con is that you have to flip over the water tank and it spills you shouldn't have to do that. The ICE is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    100% Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible! I set the app schedule for ice production for 4pm and by 5pm its Martini Time.....the quality and consistency is superb

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker. Especially easy to use on the app as well

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one to buy! Makes crystal clear nuggets! Loving it!

    I would recommend this to a friend
  • Cons mentioned:
    Price, Reliability

    Rated 1 out of 5 stars

    Good while it lasted

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great, while it lasted. We did everything that we were supposed to as far as maintenance and care. Over the course of a year and a half, we have had issues with it three times. The third and final issue, it quit working all together. For over $600 I expected better. Buy something else!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are happy to look into this further for you. If you could send us a DM/PM on any of our social media pages with your full model and serial number. Also please include this review as reference. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our ice maker went out on our fridge. So we bought this ice maker and we are in love with it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker. I have been using mine daily. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best around

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it daily and it just keeps going bigger ice is the best

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite appliance in my kitchen!!! We use this appliance daily!!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, and thanks for sharing. It's a pleasure having you in the GEA family and we're glad the Opal has become your new favorite appliance. All the best! -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Sonic Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sonic Style, crushed ice. I leave mine all the time and sometimes has to defrost which makes a sound but besides that its great.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Best Ice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great Buffett ice. Pricey but worth it. It does require frequent cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Works as advertised.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it. Restaurant quality soft chewable ice. No issues with product.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - thanks for sharing your review. It’s wonderful that your ice maker is working so well and that your kids love it! We take pride in creating restaurant quality, soft, chewable ice with our Opal Ice Maker and we’re happy you agree. We’re confident you’ll be enjoying delicious nugget ice for years to come! All the best. Lauren@GEA GE_Appliances

  • Cons mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Opal 2.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great !! You have to clean it often. That is the trick.

    I would recommend this to a friend