Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 6408650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Dream machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the BEST purchases I’ve ever made! The ice maker makes high quality super tasty ice! We are obsessed with this ice maker!
I would recommend this to a friend - Pros mentioned:Ice quality
Best ice machine ever!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely loving my ice machine.! Great appliance to have in the home. Makes ice quick! So happy I decided to purchase this!
I would recommend this to a friend - Pros mentioned:Ice quality
Pricey, but you do get what you pay for.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use it every day. It’s great alternative to the refrigerator ice.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to leave your feedback. We are thrilled that you are liking your Opal portable ice maker and it’s working great for you so far. We hope it becomes a fast favorite for you for many years! We are here if you need anything else in the future. All the best! Dianna@GEA
Water Drips Out When You Open Door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall makes great "sonic" ice! That being said, every time you open the door to get ice out of it, a moderate amount of water drips out onto the tray in the front. Which is why I guess they included it, but I would expect that the design itself would be a little better for this not to occur literally every single time.
I would recommend this to a friend- Pros mentioned:Ice quality
Best Ice Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I have made. Love the nugget ice anytime I want it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, we appreciate you taking the time to reach out to us with your feedback. We are happy that so far you are loving your Opal icemaker so far. We also love the small nugget ice it produces! We hope it continues to work great for you. All the best! -Mel@GEA
- Pros mentioned:Ice quality
Awesome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just like you think it would. Easy setup! Perfect ice every time!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - we’re happy to hear that you’re loving the user friendliness of this awesome GE Profile Opal Ice Maker as much as we do. Perfect ice every time is what we strive for and we’re so glad to learn of your stellar experience! Thanks for taking the time to write a review and we will be sure to share your positive feedback with our design and engineering teams. Have a great day! Lauren@GEA
- Pros mentioned:Ice quality
Sonic ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes soft chewable ice fast and quite and turns off when the machine is full. Love it great for drinks and just ice by itself.
I would recommend this to a friend - Pros mentioned:Ice quality
When you just need a piece of ice!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is great. I wish it were easier to buy filters. You cannot find them anywhere. It makes great ice. Wife is happy!
I would recommend this to a friend - Pros mentioned:Ice quality
Excellent Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the ice everyone loves to crunch on! You can control easily with an app on your phone.
I would recommend this to a friend - Pros mentioned:Ice quality
Perfect size of ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine it’s just so perfect and the ice I like the size of the nuggets.
I would recommend this to a friend - Pros mentioned:Ice quality
You will be very pleased if u like nugget ice.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is a great machine. This thing makes ice so quick. I am very happy with the purchase. Thank you.
I would recommend this to a friend Do not purchase unless you want problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honest review from someone who was very hopeful. Our refrigerator broke and this was going to be a quick interim solution to have ice. Oh not so easy. We followed every instruction 100% because we really needed ice until we can decide on our fridge. But to my surprise, this $500 machine does not do anything that is promised. You fill up the water tank and it literally dumped water into the ice tank, melting all of your ice and then makes more ice but it can’t make enough ice to fill up the ice tank I really do not recommend this to anybody unless you want to deal with problems. You can see in the picture that the water falls and melts the ice. Buyer beware.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for taking the time to write this review! We’re so sorry to hear that this ice maker did not meet your expectations. This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be! If you continue to experience issues, we highly recommend contacting Opal support by calling 1-866-907-6718 M-F 8-8 EST. We hope this helps, and we look forward to hearing from you. Kind regards – Matthew@GEA
- Pros mentioned:Ice quality
Great ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the ice this ice maker makes, but I wish it kept it a bit longer.
I would recommend this to a friend - Pros mentioned:Ice quality
Best Ice Ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always chew ice and this makes my bad habit safer! We have this running 24/7 for that perfect soft "Sonic" type ice
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice machine. It makes ice the exactly the same as Chick-fil-A. Very happy I bought it
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there, we couldn't be happier to see how much you're loving your new ice maker! We're wishing you the best and you make a great addition to the GEA family. - Guy@GEA
- Pros mentioned:Ice quality
Great machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice maker and looking to purchase another one.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- thank you for your feedback! We appreciate you being a valued GEA customer and are happy that you are impressed and loving your new Opal icemaker. Enough to want a second one too! We hope you continue to enjoy it and the famous nugget ice for many years. If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA
- Cons mentioned:Noise level
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it so far! It’s a little noisy when making ice but nothing to crazy!
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, there is always ice in the container. Better then the dispenser one
I would recommend this to a friend - Pros mentioned:Ice quality
Good ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker easy to use and love to have my own nugget ice maker
I would recommend this to a friend - Pros mentioned:Ice quality
5 star
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monet well spent. If you love ice cold drinks. Grab it
I would recommend this to a friend