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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,780 reviews
  • Rated 3 out of 5 stars

    Design defect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it’s great! The water pump gives out just after expiration of warranty, which appears to be a common problem per internet research.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so sorry to hear this happened with the water pump on your Opal and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Excellent machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome. Creates a lot of ice. Enough for the whole family

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- We appreciate you taking the time to reach out to us with your feedback. We are happy that so far you are liking your Opal nugget icemaker and we are confident that you will continue to be pleased with this unit. We hope it continues to bring joy for you and your family. We are here if you need anything in the future. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's expensive but it is well worth it if you love Nugget ice. I am so happy with the product and can't wait to show it off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cold as ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works great. Easy to set up and easy to maintain. One of the best appliances I’ve ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is loving this so much she says its better than sonic ice

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey,

      We appreciate you taking some time to share your experience with us. It's great hearing your wife loves this ice maker! We hope you continue to enjoy unlimited access to the best ice ever. Take care! Mike@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Small ice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great !! We just leave on all the time it stops by itself when is full and we always have ice when we need to.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as it gets for ice. I would get one if you like fountain style ice.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for choosing GE Appliances for your home. We're happy to hear you're happy with the ice and are always here should you have any questions. Have a great day! -Gina@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice ever !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works GREAT Best purchase I’ve made in a long time!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are liking your new icemaker and it has been working great! If there is anything else, we can help within the future, please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Good ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the good ice, chewable and it looks super cool

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are loving your new icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The best ice ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice maker. I didn’t realize how much we would enjoy having this ice available daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Cleaning

    Rated 2 out of 5 stars

    Not as good as I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good but it is kinda a pain to keep clean, after a few days the water tank starts to smell and the ice tastes funny and you have to sterilize it all over again, they really need to upgrade the UV light to make it kill bacteria better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Must have! Makes perfect ice! You won’t be disappointed!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this opal icemaker and we are happy to hear that you are also loving it. We hope it continues to be a joy to use for you and your family. We are here if you need anything else in the future! Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    THE Ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes THE ice. Sonic ice. The best ice. You want that ice that makes your wife happy?

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Almost like Raisin Cane's ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super ice machine. This thing makes ice and quickly. Its very close to the ice from Raisin Cane's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ice EVER !!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the offices at work had one of these ice machines. We use alot of ice at home. When i decided to by one my husband was completely against it mearly because of the price. We have had this machine a little over a year, it has been the best investment. All of our guests are envious!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife's Birthday Present! She love's it! Works so good. No complaints only praise!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I not say about this product.. I will just say this product everyone need to have at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST purchase ever! The ice is perfect for cocktails and drinks! Even my dog loves the ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Surprised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice. Nice and flakey. Small and easily chewable

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks so much for taking the time to write about your awesome ice maker. We're glad to know that you are loving this machine so far. It's definitely a treat to have and we know you'll enjoy it for a long time. Thanks for choosing GE! -Don@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Worth the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine if you like the soft Sonic style ice. Machine makes plenty of ice each day for a family of 5.

    I would recommend this to a friend