Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 6408650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
My awesome ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing so much. The only difference in this one and the first two I got is the size of the side tank. I have to fill this one up sometimes two or three times per day depending on how much ice I use. But other than that I live it so much.
I would recommend this to a friendBest Ice!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this ice maker. Definitely need to maintain with regular cleaning, but so worth it!
I would recommend this to a friendIce maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and it works great. It's nice with the reservoir on the side and no hassle of opening the ice holder to add water
I would recommend this to a friend- Cons mentioned:Price
Meh, too expensive.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and quickly, It is super expensive though. I dont think I would buy it again given the option and I would just opt for freezer ice instead.
No, I would not recommend this to a friend - Cons mentioned:Noise level
okay ice machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the convenience of the ice machine BUT it’s way too loud for me. Also it seems to take a very long time to make the ice.
No, I would not recommend this to a friend GE ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent when you add on extra warranty, for ex. Best buy total tech memebership. A++++
I would recommend this to a friend- Cons mentioned:Noise level
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes ice. It's a little noisy. Wish it had an option to connect a water line. It makes a strange "farting" noise every so often.
I would recommend this to a friend Love the Ice-Not sure if the machine will hold up
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the ice maker about 9 months now, and we have enjoyed it more than we thought. It does have a consistent sound when making ice that is louder than we expected, but it was easy to see past that. However, it now makes a high pitched squealing sound when making ice and its unbearable. We are looking for repair options currently. While we love the ice I expect to not have these types of issues after only nine months for the price.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for taking the time to write this review. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience or frustration this loud noise has caused. We highly recommend calling Opal Support at 1-866-907-6718, M-F 8-8 EST. We hope this helps, and we look forward to hearing from you. Wishing you well – Matthew@GEA
GE Ice Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the machine but was damaged in shipping and had a huge dent in side. My mother was very I’ll and it was ordered for her so we did not return it due to her needing it.
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and the ice making part was quick once you install the parts and do your first 5 flush to clean the equipment.
I would recommend this to a friendNugget icemaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it, use it every day. Best Buy made it easy to purchase online, drove to the store and they brought it out to my car. Couldn't be any easier
I would recommend this to a friendLove this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this product this was money well worth spending. I love that we can set timers so we can wake up to ice and it shuts off at night.
I would recommend this to a friend- Pros mentioned:Ice quality
Stopped making ice after only 3 weeks old.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this machine, the ice is amazing! I am very upset and discouraged because it has stopped working. The Add Water light is on, even after refilling it. It will no longer make ice amd we have only had it for less than a month. Im so disappointed.
No, I would not recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve owned it for nearly 3 months. It’s exactly what we wanted. My wife loves it.
I would recommend this to a friend- Pros mentioned:Ice qualityCons mentioned:Noise level
NOT worth the headache:/
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the ice....BUT-- maybe ours just had issues..... SCREAMS during defrost and it keeps saying add water , when it has water.... and just out of GE warranty and its dead--- get the Geek Squad warranty( you will need it).
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for sharing your experience with us. We’re so sorry to hear that your Opal Ice Maker stopped working! This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be! With this said, we would like to apologize for any inconvenience this ice maker has caused you. We highly recommend contacting Opal Support by calling 1-866-907-6718, M-F 8-8 EST. Thank you for being part of the GEA family; we look forward to hearing from you. Wishing you well – Matthew@GEA
Ge ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product. It is very easy to use. Thank you.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and congratulations on your new Opal icemaker! We are excited that you will be able to enjoy the convenience of having that famous nugget ice in your home whenever you would like and it’s been easy to use. Sure to become a fast favorite in your home for many years!
- Pros mentioned:Ice quality
Be "Very Careful" if you buy the Opal 2.0
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 1st one was broken right out of the box, it had a bad ice level sensor and would only make ice after turning the unit off and then back on. GE told me to return it and I did. In retrospect I should have just stopped right there, but the wife loved the ice. Picked up a second unit and that one had severe issues with it's software, GE's so called "Smart HQ"...worst app I've ever interacted with, period. GE could not fix the issues and emailed me, they said "if" they found a fix they'd get back with me...really that's what they said. Took it back! It did make great ice, but at $600 it needs to work well when new at least, lol.
No, I would not recommend this to a friend Nugget ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, easy setup. Instructive were a little iffy, but overall a solid product
I would recommend this to a friend- Cons mentioned:Noise level
Very noisy and high maintenance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought it less than a year ago and it has been super high maintenance! Have to clean it quite often, it's been super noisy the last 6 months and now it's not even making ice. Do not recommend buying this!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We sorry for the issues you're having with your Opal ice maker and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. -Vikki@GEAppliances
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. Only thing is the build up that It does get while using. Other than that it’s perfect.
I would recommend this to a friend