Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 6408650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ahve wanted one of these for a long long time.... Finally one day it was on sale and I thought, why not... Bought it , love it. Use it every day!
I would recommend this to a friendfantastic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if i could ask for anything, it is for the tray to hold the ice a bit cooler. it is sort of flimsy and ice melts a bit quick.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for taking the time to share your insight about your new GE Profile Opal ice maker. We strive to meet the needs of all our consumers and understand there's always room for improvement. We do appreciate your feedback regarding the ice tray and will gladly share this information with our product design team. Kind regards. – Don@GEA
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Great product. Excellent sales staff, very helpful.
I would recommend this to a friendHard working ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having it over a year it’s been a very reliable ice maker and kids love it.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my second house that I only go to on the weekends so I really like the Wi-Fi programmable feature. I only program it to run just before I get there so I have ice when I arrive.
I would recommend this to a friend♥️
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Love it!! We have bought three of them( for family)♥️ and thinking of a fourth one.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - thanks so much for your kind words and positive feedback on your Opal Ice Maker. We’re thrilled to hear how much you love your ice makers and that they have been such a hit with your family! We’re confident you’ll keep enjoying that delicious nugget ice for years to come. Feel free to reach out anytime if there is anything we can help with in the future! Stay cool. Lauren@GEAppliances
A must have!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with this purchase. Super easy to use and produces a great product. I love the app feature. If I had a complaint it would be that there isn’t a scoop holder. But I really love this item.
I would recommend this to a friendThe good ice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little ice machine that makes the pellet ice, like chic filet and sonic. Kids love it and great for cocktails ( reason I bought)
I would recommend this to a friend- Cons mentioned:Noise level
Ge Nugget ice maker
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made ice well but not crazy about nugget ice and after about 6 months started making a horrible noise. It was driving us crazy so I returned it
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to share your experience. Your feedback is valued and is routinely shared with our team.
- Cons mentioned:Noise level
Worst consumer product design of the last decade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this. It has a sleek look that blends in with other modern consumer appliances. But, as others have stated the problems started around week 2 and have just continued to get worse. First its the screeching while making ice, then it doesnt sufficiently pump water from the reserve tank, then it stops realizing that the tank is out of water and the grears start grinding and making the worst noise you can imagine from an appliance, then to top it off, they have used some sort of plug from the 1950s that isn’t ergonomically designed and nearly requires pliers to take out of the outlet. Thats quite a problem when the machine has to be unplugged to avoid blood-curdling noise of mechanical death. This was a great concept but, and this comes from someone who works in the development of consumer products, this was an absolute DESIGN FAIL from top to bottom.
No, I would not recommend this to a friend Ice Machine
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this ice machine for almost 2 years now and it is still running tip top shape! I love it!
I would recommend this to a friendPerfect Portable Ice Maker
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent portable ice maker by GE. Love it! You will truly love this addition to your home.
I would recommend this to a friendSatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First one we purchased from Amazon was defected. Bought the second one at best buy. No issues so far after a couple months of moderate usage.
I would recommend this to a friendLooks great, works until defrost mode...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, works until defrost mode that ot goes into a lot.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for reaching out to us. Be sure you have 3" air clearance on all sides and back of the ice maker. Also, clean the side vents on the body of the ice maker using a hand vacuum or the attachments on your vacuum cleaner. If you continue to have difficulty please call Opal Support at 1-800-432-2737 for further assistance. Kind regards - Vikki@GEAppliances
Obsessed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our ice maker ! Several family members are purchasing this after seeing ours!
I would recommend this to a friendJust what we needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was just what we needed at the right time!!!!
I would recommend this to a friendHit of the town
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The kids love the "crunchy" ice. The ability to schedule it to turn on is nice and saves energy. Looks great on the counter.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you taking the time to leave a review – we’re so glad you and your family are loving your Opal! We’re also thrilled that the scheduling option has been convenient and you appreciate the look of the unit. Your positive feedback will be shared with our team for review. Enjoy your crunchy ice! -Sarah@GEA
Best ice maker ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING!!!!!!!! Best ice maker I have ever had!!! I would 1000% recommend it
I would recommend this to a friendBest ice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the inprovements iver the previous version. The smaller reservouir is much easy to handle.
I would recommend this to a friend- Pros mentioned:Ice quality
The best of the pack
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When my refrigerator's ice maker broke for rhe third time in 4 years i defided to opt for a countertop option. Tried a budget model first but then decided to jump on this option for larger water capacity and nugget ice production. Value for the $ is probably not all there, but if cost is not the primary concern you won't be disappointed.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to leave your feedback. We are thappy that you are pleased with your new opal icemaker. We hope you are still enjoying it and that its working out great for you and your family. If you need anything in the future, please reach out and let us know. All the best! Dianna@GEA