Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 6408650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
Amazing Ice Maker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this and couldn’t live without this ice maker now.
I would recommend this to a friend- Cons mentioned:Reliability
Twice failed. Buy the warranty.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to love this nugget ice maker…twice. Both developed the same issues that always result in a non working unit.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your both Opal Icemakers has quit working and would like to get more specific information if you could please send us a PM/DM on any of our social media pages and please reference this review. GE Profile
Nugget Ice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice machine!!! Still going strong after a few years of use!!!
I would recommend this to a friendDefective product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my ice maker, when it works. But after awhile it starts saying “add water” when water is not needed and it stops making ice and a very loud squeaky noise.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to look into this situation for you. Please send us a PM/DM on any of our social media pages and please include this review for reference.
Great Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this ice maker. It makes that perfect “crunchy” ice. The machine makes plenty of ice for the family and produces it pretty quickly. Highly recommended!
I would recommend this to a friend- Pros mentioned:Wifi
Groans & Squeals...Noisy; Exchanged for Same Model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product came very highly recommended by a long time friend. We purchased it on Nov 8, 2023. It fit nicely on our counter. We followed the set up process instructions to the letter & it was making ice in no time. We truly enjoyed this little machine, but after 3 weeks it began to make very loud groaning and squealing noises. I exchanged it for an identical product hoping that it was a one off issue & will review it after 6 months unless it fails before that time.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We deeply regret the inconvenience you've faced with your ice maker. It's concerning to hear about the groaning and squealing noises you experienced after just three weeks of use. We apologize for the disruption to your experience. We're sure that your new unit will serve you well for a long time to come but we're always here for you if you need us. Best regards. -Kacie@GEAppliances
Better than 1.0
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, and a little quieter than the Opal 1.0. The side attachment is a bit odd for the reservoir, but otherwise an overall improvement from the 1.0 version
I would recommend this to a friendGreat Decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family and i lovvveeee our machine. Definitely work the buy
I would recommend this to a friendGood, but pricey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a lot of ice, and fairly quickly. The only thing keeping it from a 5 is the price. It is quite pricey.
I would recommend this to a friendPellet Ice the "good ice"
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes the "good ice." The pellets are very small much like the fountain drink ice popular at a certain chicken place.
I would recommend this to a friendSuch a great product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice maker for the price! It makes enough ice for our family of 5, plus some!
I would recommend this to a friendThe good ice made easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set-up right out of the box. We had the "good ice" starting to drop about 30 minutes after opening the box. So far, so good. Should get a commission on the referrals!
I would recommend this to a friendwish the ice was a little harder
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product, but ideally it would be nice to have different settings in terms of the firmness/hardness of the ice.
I would recommend this to a friendMakes the "good" ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice icemaker that makes the "good" ice. It is a bit loud when making ice, but fits nicely on the countertop.
I would recommend this to a friendGreat ice machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s quite and it makes the ice pretty slow other than that its an excellent and elegant looking ice machine my wife loves it
I would recommend this to a friendIce maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker, very happy we bought this, would highly recommend
I would recommend this to a friendGood Ice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the "Good ice" it is worth the money (not really) but I still love it. Wish there was a way to hook up the bottled water directly to it.
I would recommend this to a friend- Pros mentioned:Ice quality
Constant defrosting, unresponsive support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the ice the machine makes is perfect, the unit I got constantly defrosts. I've ensured proper ventilation, descaled, leveled, and followed all recommendations in the manual and on the website. No matter what I do, it cannot produce more than 1/4 bucket before going into defrost mode, which ends up to be several times per day. I was hoping to hold my review until support replied with assistance, but it has been over 10 days and no response. It is past the return period now, and I am left with a large and expensive decoration on my counter.
No, I would not recommend this to a friend Great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant stop using it i have anemia and cant stop eating ice
I would recommend this to a friendIts great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girl loves having it, but she hates cleaning it every week, its not difficult to clean, she just wants me to do it, so she doesn't have to.
I would recommend this to a friend