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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3781 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 3,781 reviews
  • Rated 5 out of 5 stars

    Pricey but good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Bought while pregnant due to wanting ice and still use constantly even months later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice machine is the bomb.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the ice maker. The grandkids wear it out!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - It's awesome to hear that your grandkids are loving the new GE Profile Opal ice maker. We strive to make products that the entire family can be more than pleased with. We hope you have a great day! - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Awesome ice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been working non stop for over a year now. I love this thing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay at best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice was good but runs 24/7... Ice continually melts and remakes itself. And you can't save the ice in another container because it immediately melts as soon as it hits the air.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, we appreciate you taking the time to write about your ice maker. The ice maker is really good at recycling melted water so you don't have to constantly refill. Thanks for trusting GE to meet your needs. Best wishes. -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Love it love it. Always wanted one now I do

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you so much for taking the time to provide your feedback. We are so happy to hear that you are enjoying your new opal icemaker and we thank you for being a valued GE Appliances customer. If you need anything else, please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    It’s a must!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ice nugget maker! My family uses this EVERYDAY, and we LOVE IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nugget ice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to set up, best icemaker on the market it's a must buy for anyone wanting nugget ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nugget ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my machine. I'm very sad Best Buy wouldn't honor the price match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice Machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this man hind just make sure you use distilled water not tap .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Much cheaper than a built in ice maker. And love that I’m not having to change filters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile - Opal 2.0 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family absolutely loves it, to include a family member who prior did not like/use ice in their beverages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ice-maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the ice-making. The size of the ice is a little bit small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ice Maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this ice maker because it seems that the newer refrigerators ice makers are garbage, it does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Opal ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love it. Love that I can set different timers for when I want ice to be made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice machine of Gods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works perfectly. I can not give it one complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best present ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife’s birthday. . . She may like this more than our children lol

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 1 out of 5 stars

    No customer service, GE's warranty is a joke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not waste you money...this product works for about 4-5 months, and then no service help, the warranty is a joke, we submitted, photos, video and everything they requested and GE has ghosted us, and although we loved the ice working flawless for 4 months ( and we followed all the cleaning advice) it locks up and freezes up and will not make ice. Please find another this was way too much money or the results

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We appreciate you taking the time to share your insight. We are sorry that your ice maker has caused you issues and understand your frustration. We always strive to provide solutions for our customers and if we could get some additional information, we would like the opportunity to help resolve any concerns you may have. If you could please reach out to us via private message on social media, we would be happy to help. We look forward to hearing from you soon. Warm regards. -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Worth the money, I don’t know what I would do without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Opal ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love our opal ice maker i highly recommended.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so pleased to hear you are loving your new Opal Ice maker. It is so nice to have nugget ice at your fingertips whenever you want it. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    ONLY LASTED 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey and only lasted 2 years! Followed are directions and recommendations always used distilled water started making some screeching noise overnight.. Luckily I purchased the geek squad protection or i would have been out of warranty and out of luck.. nothing is made to last if you decide to purchase make sure you get the extended warranty..

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We're sorry to hear about the issues you've encountered with your ice maker. It's disheartening when a product doesn't meet expectations, especially after a relatively short period. We appreciate you sharing your experience, and it's good to hear that you had the Geek Squad protection to cover your situation. If you have further concerns or if there's anything we can assist you with, please don't hesitate to reach out. We value your feedback and want to ensure your satisfaction. -Kacie@GEAppliances GE_Appliances