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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 3,780 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item that I use on the regular in my kitchen

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Lady only one year…

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lady only one year and Sta at making an unmanageable noise

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to know more about this. Could you please PM/DM us on any of our social media pages and please reference this review. Dianna@GE Profile GE_Appliances

  • Rated 5 out of 5 stars

    GE ice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product great Price and other people pla on buying this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat investment ever. I’ve taste so good and it is very quite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker, quiet and quick and I have nothing bad to say about this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best little ball of ice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    run dont walk getting this amazing ice machine!!!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- We appreciate you taking the time to leave your feedback. We are thrilled that you are liking your Opal portable ice maker and it’s working great for you so far. Your review means a lot to us and lets us know we are on the right track of providing convenient and easy to use products like this icemaker. If you need anything else, please reach out and let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Ice ice baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item I was excited to receive this item considering the were sold out everywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made in a long time. Love my ice maker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice Machibe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! Great quality and perfect for for my pantry counter,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great icemaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, I thought I would enjoy it, but works even better than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice Beast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It’s very quiet. Love it!! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 2 out of 5 stars

    Stopped working after a year and a half

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best chewing ice ever! How ever this machine stopped working after a year and a half. Its not worth the price!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so sorry to hear your icemaker stopped working. We can understand how frustrating this would be for you and apologize for your inconvenience. We have some great troubleshooting tips on our site that we recommend checking out. If you continue to have issues, please reach out to OnPoint directly by calling 1-866-907-6718, M-F 8-8 EST. Thank you! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Like it and use it often !!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE ice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great for the first 8 months, it is starting to have some issues

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We love to hear that your ice maker has worked well for the past 8 months! If it is having issues, we do recommend the troubleshooting tips on page 14 of the Use and Care manual found on the product page. If these tips do not help, please contact Opal at 1-866-907-6718. They will best be able to assist you in taking advantage of your one-year warranty. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 1 out of 5 stars

    Just barely lived out the warranty.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't let me give 0 stars. Loved this machine for one year and two weeks. Thats how long it lived. Neither Best Buy or Ge would assist me at that time or give me a discount on a new one. If you buy one get an extended warranty. Love the ice , hate the lack of customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow love this little machine i wish someone would come out with this type of ice in a fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! Best investment ever! I highly recommended this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing since sliced bread! Very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nugget Icemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome crunchy ice! Works fairly quickly to add more ice for get togethers. I’m not sure if it’s quite as soft and crunchy as Sonic, but it’s still very good. Pricey, but I’m happy with it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there,

      Thank you so so much for reviewing this amazing ice maker! We're so pleased to hear how much you love the crunchy ice. This product is one all ice lovers should have. Thanks for choosing GE Appliances. Take care! Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    DawnS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with my purchase. Is a great addition to my kitchen. Family loves this item.

    I would recommend this to a friend