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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 3,780 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Small office setting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our small office (7 employees) and we have been very satisfied. It makes plenty of ice for all of us. So far we have not even come close to running low. As soon as you scoop some out, it starts working on a new batch so that it is always full.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Just what we wanted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this. My kids eat ice like crazy, so this soft ice is perfect for them. I love this ice for my soft drinks. The only downfall is that it doesn’t hook to a water line to provide an endless supply of water. Instead, we just have to frequently refill the side tank.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank and Built-in WiFi - Stainless Steel. works amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice machine. It performs very well. It makes ice at a very fast pace so you’re never without ice for very long

    I would recommend this to a friend
  • Cons mentioned:
    Cleaning, Reliability

    Rated 1 out of 5 stars

    dont waste the money for a year of operation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like i've seen so many times on this page already have had a terrible experience with this overpriced counter appliance. Its almost verbatim what others have said, right at the year mark of ownership it started leaking it seems from every possible crack in the housing panels. It will end up once dried like calcium deposits covering the bottom seam of the panels. I have took this apart many times, the most recent time i replaced all the tubing inside the unit, which i would recommend since they get coated with the sludge/mildew slime. I use the cleaner regularly too. Even with the new tubing and upgrading the small spring clamps it finds ways to leak, which with any fluid will happen. I love what the icemaker produces, and i dont rely only on this one - i have a samsung bespoke with dual ice makers already; just wish this product would be quality built and last!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      We appreciate you taking some time to write a review on your ice maker. Our most sincere apologies to hear that you had an awful experience with this unit. That's definitely not the kind of feelings we want any of our customers to have. Your review will be shared with our development team for review. Also, if you haven't done so, you can contact Opal support at 1-866-907-6718, M-F 8-8 EST. Let us know if you need additional assistance. Mike@GEA GE_Appliances

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect Ice Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and perfect ice machine for home cafe and drink station.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love Opal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these machines. We had a first-generation model, and when it failed after 5 years, replacing it with this model was a no-brainer!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great for Businesses

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing our company has ever bought for our break room. We have 30 employees and it keeps up with us using it constantly. Also, everyone love the nugget ice vs a traditional ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Great ice, noisy machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the pebble ice however the machine is terribly noisy, otherwise would be 5 star all the way.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Absolutely Amazing!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Ice maker Ever! Ive been nothing but happy with it!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Husband loves!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband but we all love it. Only complaint is that it can be a little noisy. So far satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great little ice maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered as a gift for my wife. It makes a ton of ice. No more trips to the ice machine for fancy ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and daughter in law for Christmas and they love it. It makes the perfect amount of ice for their family. It's also nice that you don't have to have special water line to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the ice maker is operating very well. It makes ice quickly and it is quieter than the first model. This is my second opal ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best purchase ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase I’ve made in years! Easy setup (13yo set it up), great ice, the minute you take ice out, more ice is being made! A much needed addition to any kitchen

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Outstanding!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase! More than I wanted to spend, but thus far well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this ice maker. I've wanted one for years.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Holiday season

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept all of us supplied with ice during my family’s visit during Thanksgiving holiday.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice! Easy to set up and works pretty quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It makes ice consistently, with help.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Opal 2.0 in a month. The first one didn't draw correctly from the reservoir. This one works well. The only thing I'm not fond of is after the ice bucket becomes full, and if I don't use the ice and it melts, it doesn't make ice again until I open and close the drawer. What that means for me is I don't have fresh ice in the morning for breakfast. When I wake the ice bucket has melting ice. As soon as I open and close the ice drawer it begins making ice. It's an inconvenience but I love the ice it makes.

    I would recommend this to a friend